I had my oil and transmission fluid changed here; they do great work at a reasonable price and seem…read moreto be an honest shop.

I had a pleasant experience at this location and it will be my new go to. The whole crew was…read moreawesome and included John, Julian, Juan and Nick. So if your looking for a quick oil change, a good company to spend money with and a local NW IN business Valvoline comes recommended.

Easy to set an appointment for my car's $40 oil change. Finished in under an hour. Their clean…read morewaiting and restrooms made the experience like being at home. They have recliners, cable TV, coffee bar, great lighting so I could read my book uninterrupted. I appreciate the comfort while they cared for my car. Thank you, M & M Merrillville.

Courtesy, professionalism, and a fair price for all work done. Yes, go here first. You can even…read morelook through a wide window inside the spacious and clean business lobby and see all mechanical work being done. They also check for other potential mechanical problems. So, you can feel confident when bringing your vehicle home.

I had an incredible experience here. Greg greeted me at my car with an umbrella while it was…read moreraining. The entire staff was very welcoming and respectful. The service was very fast and they even vacuumed (how nice!). When I left my car drove perfectly. Overall I am extremely happy and will definitely be coming to this location from now on.

BUYER BEWARE! I had my oil changed at this location earlier…read morethis year. That day I followed their instructions to remain in my car with the motor running. During my visit, I heard a loud pop like sound and felt the force of it. I thought that the tech in the bay under my car was having problems loosening the oil filter. When the job was completed, I left there and went straight way to a car wash approx. one mile away. I pulled up to the vacuum pumps, turned my car off, and proceeded to vacuum it out. When done, I started my car and tried to put it into gear but it would not respond. The gear shift changer moved backwards and forward freely without engaging the transmission which meant that I could not move the car. I had to call for a ride home. That took longer than 90 min. I later on started the process of unpacking my car and transfering the items to another car. I was amazed at all of the stuff I'd been hauling around. I was so frustrated that I decided to call a tow truck to have my car towed to a junk yard. That took another 2+ hours. The tow truck driver arrived and had to get under the car in order to manually engage the transmission in order to back the car out and into position. He alerted me to the fact that the transmission cable was disconnected but not broken. I had the car towed to my home and called a mechanic (my brother named Craig). He arrived an additional 2 hours later and reconnected the cable in less than 30 mins. Mind you every step of this process cost me money. I waited so long to post this review, because I didn't want to unnecessarily defame this business in case it was merely a coincidence, and I also wanted to lessen the impact of any negative blow back like being blackballed, in some way, or another. I decided to post this review because I don't want anyone else to ever have to go through this kind of ordeal. In all fairness, I cannot say definitively that the oil change tech at Jiffy Lube popped my transmission cable, but it seems like that is something that s/he should have noticed and mentioned to me. That was the most regretful, stressful, time consuming, and expensive oil change I have ever experienced. Needless to say, I hope that I'll never be put into a position in which I have to give them any more of my business. Buyer beware!

Everything today. Staff was very nice and took great care of my car!! The place is always busy and…read moreI know why!!

Went to get a car wash at drive and shine first time going there and will definitely be the last…read morespent $30 for a high end car wash instead I still had a dirty truck and got a scuffed and scratched hood, I do not recommend going to this car wash.

My oil change was wonderful all of the gentleman working or very polite. As I was driving home I…read moredid have a question I called I spoke with Matt he was very polite and very understanding and very helpful. Once I got home I noticed our my valve stem covers were missing. I believe I noticed this because mine were green. I called the number on my paperwork the first lady I talk to said she'd look into it put me on hold I got cut off called back the second lady I talk to I got put on hold at flipped over to somebody else who I had a totally explain everything to you and again got cut off. The gentleman that took care of my car called apologized and said come in anytime we have your valve steam covers. So I will say Matt is excellent at customer service and getting things done.( recalling phone number and not talk to the lady said answer the phone they were very helpful but they getting cut off and calling back in the confusion a little hairy) met at the bottom of it and got it taken care of

Ive been going here for years because the service is always fast & efficient! Mo was the biggest…read morehelp ever & is definitely one of the best!

I had a little mishap with my car. The engine literally broke on southbound 65. It was terrifying…read more My very nice tow truck driver brought me and my car to Levin. Thank goodness he did. I was a bit of an anxiety filled mess. Mike and the manager were so kind. They literally could not have been nicer. I had my dog with me and they were so nice to us. The situation that frayed my nerves and the kindness shown to me helped make a very bad day a little easier. THANK YOU!!!

These people should be ashamed of themselves. I may be naive about car mechanics, but I am not…read morestupid. I needed my tire patched and oil change done, they completed it without issue. Then, over the next 10 days, a puddle formed in my garage. I wasn't sure what was happening, but no lights came on the dash, no weird noises were heard, and I work every day. Then, a clunking sound appeared. I brought my vehicle here and showed a video of the sound to their "Master Mechanic," who called it the 'Toyota clunk of death.' They told me how sorry they were but it would be $2,600 for the labor and part. I had my vehicle towed to my friend's mechanic, who told me nothing was leaking from the rear, which is the part of the vehicle the 'replacement' needed to go. The new mechanic only tightened a plug after he visualized the entire underside of the vehicle. Magically, after I informed these people my car would be towed to a new shop, the 'Toyota clunk of death' disappeared.

I don't think I have ever rated an oil change shop because usually they are about like going to the…read moredentist. It is only something you do because you must, not because it is pleasurable. Having said that, I have been here twice this summer and I am really pleased with the service here. Too many times the oil change chains want to push gas cleaners, oil injector cleaning, filters, etc., but not here. They will show you what needs to be done and if something is worn but has a little more life, they tell you that too. I have never felt pressured to change anything here and I love it. Stop in. You won't be disappointed. Enjoy!

expensive, poor customer service, dishonest, lazy too busy to care…read moreI had an oil change and some major car work in the same day at this location. same location, two departments. they charged me twice for an oil change. supposedly the manager I spoke with about this duplicate gave me a credit. go in today to use my credited oil change, and it wasn't in the system. they flat out refused to look into matter and the work done on that day which IS IN THE SYSTEM. perhaps oil change on the auto side. they refused to lookinto matter. $ I've spent over $5000 in auto repairs at this location over the last five years. they have lost my business due to being so petty that they can not look into and honor a credited oil change.

I have gotten my oil replaced here before, and the window sticker said 152,000 miles was the next…read morereplacement point or 4/18. My dashboard suddenly displayed a "get oil changed" warning even though my mileage is 151,000 on 6/5/18. I assumed it was because of the time that had passed vs the actual mileage so I took it in for an oil replacement. Surprisingly, after I had pulled in, left the car and told them to replace the oil, the attendant told me I still had 1,000 miles before I needed an oil replacement, and recommended that I not get it done. So I left without getting the oil replaced. I have to commend a business that would let a customer leave without unnecessary service being performed versus just replacing my oil for 30-60$ to bring in money. I wish I could name the honest employee who had the integrity to tell me the truth. I will definitely come back when I hit 152,000 miles, and will be recommending this business to anyone I can.

Worst carwash ever been to. Wax and soap left on vehicle, and owner tried telling me that's how…read moreit's supposed to be. He said to go home and just wipe it off with a damp cloth. REALLY?? Owner is is the most rude and horrible business owner ever. "DON'T" waste your money. If you do it's your own fault.

The only mechanic that I trust!! For ALL our cars, and we have a lot of cars!!!…read more Dave is awesome!!!

I've been a customer of Dave's for years. Dave is very honest and competent. I had an old Pontiac…read morethat was able to get to 300,000 miles due to affordable routine maintenance performed by Dave and his team. Dave has old time Crown Point values and is able to thrive on a well earned good reputation.

Oil 'N' Go Genie is the name of the place. It is a car wash/ oil change place however it also has a…read moreenclosed dog washing station. it is clean warm and perfect if you have big dogs or dogs who shed and dont want to get the hair into your drains. just like washing your car. you put money into machine and water comes out. you can choose flee dip to come out and oatmeal rinse. ends up being anywhere from $5-$10. depending on how much the pup cooperates. there is a short chain that you hook the collar to so the dog wont go running. there is also a space heater inside and a shampoo & treat vending machine also there. you have to bring your own towels.

Had my car washed it looked good but the bottom underneath the doors weren't touched And the car is…read moregarage Kept it really wasn't that dirty