Went to Take 5 today (Wednesday around 1:30 PM) not even lunch hour, so there's no excuse to be…read moreshort-staffed. I was greeted nicely and offered water, and they said the wait would be about 30 minutes. I was next in line, so I figured that was fair. After 45 minutes, I decided to leave. The same car in front of me had been there the entire time, and I realized even if they called me in right then, I'd be waiting another 45 minutes for an oil change. The tech inside was bouncing back and forth between bays trying to juggle multiple cars at once. No place called "Take 5" should take 45+ minutes for a basic oil change. This isn't on the techs, they looked frustrated, overworked, and miserable. Whoever manages this place needs to hire more people or cut down to one bay, because what's happening now is just poor management. Safe to say I won't be coming back.

Offered to give a 35% Discount over the phone for trying out Take 5 for the first time. Decided to…read moregive This Location a try. On the Phone, I Was Told Not to open the Text until arriving. I arrived and opened the text and did Not receive any coupon or Discount Amount, But the Guy at the Shop said to Not worry, he'll give the discount anyway. That was Not true. Service was okay, but I could've gotten an oil change anywhere else that follows through with what they Offered. Last but Not Least, after the Oil Change I drove straight to work, some of My days are tight. Right After the shift this same day, I turned my car on, and Now the Engine light comes on! I do remember the young fellas and gals were pretty sloppy with the oil pouring and even overflowing on the Washer fluid, I wonder now if I just need to get the Oxygen Sensor cleaned out, or if something ended up spilling on a different plug or wire that now needs to be replaced, which sadly isn't as cheap as an oil change. Oil is still fresh on the top of the engine cover... which is weird because the guy was holding a Nice Sized Funnel... but I'm glad I was standing outside the car behind them watching them do it, just disappointed I have to spend More money even on top of their Non-discounted First time experience. I don't think I'll ever want to visit a Take 5 again, nor would I Recommend to anyone who needs an oil change. Friendly workers, but Scary service.

I was able to get right in with no waiting. The staff were kind and helpful. I was offered a bottle…read moreof water as soon as I got there. They provided great feedback and information on my vehicle. I will definitely go back to this location due to their customer service and care.

Waited in line for 20min with the bays full. No big deal. Then got moved over to another bay. And 2…read morecars cut in line and got serviced before I even got to pull in without tickets and just waved in. Waited in the bay for another 40minutes before i even got checked back in on. Not to mention one of the techs left in the middle of working on vehicle and left them kinda swamped. Do not recommend.

Me and my family have been going here for years. They're amazing. They do wonderful work, they're…read moreaffordable, and their customer service is top notch. 10/10 recommend. I can't say enough good things about them

I've had a problem with my check engine light coming on and going off for over 1 1/2 years. I was…read moretaking it to my dealership but they were no help. On my first visit to Tas Chet explained to me what he thought I should do as a first step to solving this problem. Not saying this will solve my problem but I never received any suggestions from my dealership. I will continue to go to Chet and his staff at Tas and would highly recommend them to anyone and everyone

What a Great experience I had with this new company. I got there at around 1:00 pm. Was the only…read moreone there, didn't have to wait. They did an efficient job checking all the fluids and recommending more quality type of oil. They knew what they were doing and helped me to understand why they were checking different fluids. Good experience. Nice guys!

From the owner: We offer full service oil changes to most cars and trucks. Our drive thru service gets you back on…read morethe road quickly. We guarantee 100% professional certified service. We inform you of your vehicle's fluid maintenance needs, and all service options available. We recommend based on your vehicle manufacturer's guidelines, and then listen as you make your decisions, without hassle or pressure. We appreciate your time by working fast to have you back on the road in a flash!

They won't communicate with you. They will smoke cigarettes in your car leave trash in it. Your car…read morewill break down a few weeks later after you get it back. Good luck if you want the worst shop in Ogden to have your car for 6 months and have it still break down this place is for you. Second car with this company it's great let me tell ya.

Horrible service didn't show me proof of what they fixed. they gave me no information while they…read morewere working on my car. Charged me $600 just to find out my vehicle was low on transmission fluid

I stopped in to this location to have the brakes checked on my truck. She (the truck) has a lot of…read moremiles and I figured I should at least have them looked at. The lady running the counter was super nice! She (the lady) let me know they could get her (my truck) in right away and have them (the techs) take a look at said brakes. Nice little waiting room with a snack machine, coffee bar, sugary slushy drink machine, and some other amenities while you wait. I didn't look at the magazine selection but am 99.7% sure "Car and Driver" was there. After about 20 minutes, they (the techs) came and got her (the lady at the counter) and came to tell me (the author) that she (the truck) was just fine and didn't need brakes. I appreciated the honesty, They (the techs and lady) could have sold me (the author) a compete brake job for her (the truck) and I (self explanatory) wouldn't have been the wiser. Rest assured that when I (me) needs brakes on her (the truck) I will go see them (the lady and the techs) to have it done.

I bought a used car in Idaho (where I live). Took it to Big O in Boise had tires put on and some…read morework done. Drove it to Utah to give as a gift to my granddaughter for graduation/18th birthday. A couple weeks later, she called me saying she had an oil leak and her check engine light came on. I told her see if she could go to Big O near her and perhaps they could put the work on my Big O credit account. They did some checking and a smoke test and had her come back. They said she needed a new oil pan gasket. Although the car had passed their smoke test, they said they were $99% sure it needed replacement clips somewhere in the solenoid. $900+ charged to my card and off she went. A week and a half later, she called me distressed. The car was having problems starting, the check engine light was back on and throwing the same code, there was no oil in the car, and she was stranded in another town. She had to get a tow. I told her to go back to big o, and that they would check their work and see what was going on. She made an appointment, went down there, and first of all, they were too busy to look at her car even after making the appointment. Secondly they gave her a bunch of mumbo jumbo about how this that and the other and basically sent her on her way without any help. Although I urge her to go back again, she is a quiet polite young lady, and wasn't comfortable with a confrontation. I called Big O corporate and was going to file a claim, except they need a lot of details, and I've decided not to put my granddaughter under any more stress. I will absorb the $1,000 charge. But I will never recommend anyone go to that store to have actual work done. Tires? Sure. Basic oil change? Maybe. But I feel they took advantage of an 18-year-old girl whose new to driving, and her grandmother in another state with a credit limit. Shame on them.

Great experience and great guys! Very funny. They seem to…read moreenjoy their job! Highly recommended to get your oil change here! Mercedes charges $100+ and these guys charged less than $40

Came to get my emission test done after being told I had to wait an hour plus at another location…read more I came straight here and my car was done in 20 minutes! The staff was great and super friendly! I will definitely be returning for my next emission test or oil change! Thanks guys!

They were awesome. Ask a lot of questions to make sure they went through everything that needed to…read morebe looked at. I will never go anywhere else.

They do a great job on the oil changes. The downside is trying to get the fuel line service. I've…read morebeen here twice to have that service performed and both times they didn't have the trained staff available to do it. Joey, the assistant manager made arrangements for me to come in the next morning when she knew the right people were there. I completely understand the staffing issues, they could have left it at that. What impressed me was how she went the extra mile to help, a level of customer service that is rare today. That's the reason I only use the Roy location.