My dog Chewy loves this place! We've been bringing him here now for about a year.. we moved from…read moreHawaii so it took some time to find a place that fit our crazy hyper active dog's needs! What did we like? Facility - We were looking for a place with an area outside that has actual grass and the other kind they can still play on that doesn't get them all muddy. The other daycare and boarding places didn't have much room for pups to run around or it was just a warehouse and no grass. I swear my dog held his pee until we picked him up and walked him to the grass. This place has lots of room to run around and make them tired! They've got separate indoor areas for doggies that either need a break, a nap or just wants to sit up front with the staff. Staff - The staff is amazing!! They do get to know your dog because they are all animal lovers and they know their behaviors! It's so nice when we walk in and they're already greeting Chewy by name. He loves walking in here, he knows as soon as we turn into the parking lot and just pulls us right inside! It seems they always have fun working there and there's always a celebration, like a doggy birthday or pajama theme day or something. Fun staff for sure! Pricing - very affordable! They do half days and full days. The boarding at night is well priced as well.. and we know our Chewy will be able to run around and play during the day. Grooming - they do grooming, baths and nail trimming too! Cons Only thing i was concerned about in the beginning was not any staff present at night time when you board your dog overnight... but the staff reassured us there are alarms and systems in place where staff would be readily available if needed. They all live really close by. So it hasn't been a problem for us at all! I highly recommend this place for all you doggy needs! If they need exercise, socializing or just doggy friends instead of being home alone.. this is the place for them!

You know you're in the right place when your dog goes crazy as soon as you pull into the driveway…read more Plenty of space to work off his energy. friendly hard working staff. Great place!!!!

I've been using Helping Hands for years. Karri is such a wonderful pet sitter. I never feel anxious…read moreor worried when I leave my pets in her hands. They love her. She gives updates and sends photos of them. Can't recommend her enough!

Recently moved to the Medford area from San Diego with our two dogs and cats. After planning a…read morevacation, and not being familiar with any pet sitters in the area, we spoke to our Veterinarian who highly recommended Helping Hands Pet Services (a few of the staff members are also clients). We wanted as little stress for the dogs/cats as possible while we were away. On top of that, we'd never left the keys to our home with a virtual stranger, and wanted to know our home's security would be a priority. Needless to say, we were really serious about finding a caring, trustworthy pet sitter. We met with Karri and immediately loved her, but more importantly our animals really seemed to be crazy about her too, and one of our dogs doesn't like very many people - seriously, this was a real concern for us. Karri instantly won over everyone and put our minds at ease. We were gone for a week, and she took excellent care of the entire crew! She texted regular updates, sent pictures making us feel assured that everything was fine at home. When we returned everything was just as we left it, and while our pets were happy to see us return, I think they were more disappointed that Karri was gone! Karri was amazing and we will not hesitate to call her the next time we plan a vacation or need a pet sitter for the day!

Ciara was our groomer she called that she was running a little late cause her last appointment took…read morelonger and traffic but when she got here she was very friendly and excellent with my baby. Other groomers had problems with my little dog but she was great with her will be using her again

EDIT: she reached out again and while we have differences of opinion she did take the time to call…read moreagain so we added back a star. Really disappointed in this service. We tried it out twice. The first was my pup's first hair cut so she did a little trim. His face was very square and we didn't love it but Jenny was sweet so we wanted to give her another chance. The second time my dog had a few haircuts in between so we knew what we liked- just a trim, keep him fluffy and his face has to be round. A nice puppy cut with extra floof left on him all over. After discussing this with Jenny, she said she was going to cut off 1/4 of an inch. When we saw our pup we were in shock. Almost all of his fluff was gone, his nose was shaved on top and his ears stuck out of his head. We truly were shocked. This was not what we wanted at all and will not be using this service in the future. I reached out by text before writing this review and did not get the nicest response back. Essentially we were told puppy hair is different then regular hair and they would try better next time. Unfortunately, my dog is only a puppy once and in the matter of an hour all his puppy fur was gone. I would not recommend this service and I'm sad to see my pup without his fur. We will always love him but wow this was not a good groom.

Amy watched my two cats, Freddy and Hazel, while I was out of town for a week over Labor Day…read moreweekend. She sent photo updates every day and took amazing care of my cats! Reasonably priced for a once a day check-in as well. Couldn't recommend her more!

Amy is incredibly attentive and caring. She cares for our diabetic cat when we are out of town and…read morewe trust her completely. Marvin is very particular when it comes to humans and he loves her, too!

This place did a wonderful job with my dog; Lemonaide. My fur-son has back problems and they were…read moregentle with him. All his hair was ever and he was very happy. His ear were cleaned and teeth were brushed / no more dog breath. I was also offered a anal squeeze, at no additional charge. Give this place a try- FYI- If you pay in cash, they offer a $5 discount. Lemonaide's mom.

Everything, they groom my dog even though he doesn't like them to. So gentle and always perfect…read moreresults.

Can't say enough good things about this place, they truly treat your dog like their own. Not only…read moreare Jose, Natalie and the staff all phenomenal, but the facility is top notch. We had our dog at a few of the other day cares in the city before we moved, and she really didn't do well in a small room packed with dogs. At z dog, she gets to be inside and outside depending on the weather. And even when she's forced inside, the room is spacious so the dogs don't feel cramped. The outside area is huge, with lot of space to roam. Our dog has significant noise anxiety issues, so they even let her go into their office during storms so she can crawl under the desk. Great people and great facility. Can't beat it

Our pup (1.5 year old golden doodle) has been going to Z dog for over a year now, and she LOVES it…read more Comes home tired after playing all day, and eagerly pulls towards the entrance in the morning. Whenever I pick her up, she is happy and all the providers are kind and professional. . We have also used them for a weekend away---also a great experience. Natalie and Jose are wonderful to work with and easy to contact, the space is great, and the price is reasonable. I would recommend to anyone looking for care for their dog!

Fantastic service, reasonable price, and our dog looks beautiful…read more We have a very sweet, very floofy mutt named Moxxie, who needs a good trim now and then to keep from looking like a massive hair explosion. Brittany, who groomed her, did a fantastic job - cleaned her up without robbing her of her cuteness. When I picked her up, she was happy, no longer had hair covering her eyes, and had been tidied up all over. She also smelled delicious. Everyone at this place was friendly, welcoming, and clearly loves pets. Super glad we found them - we'll 100% be bringing Moxxie back. Oh - and if it matters to you, I believe this is a black-owned business (an extra bonus in my book.)

Due to the negligence of the staff. And did not told the customer the situation still they found…read moreout themselves. Never come again.

Had a great experience at Groom & Board last week. I cannot say enough about the facility and the…read morestaff. Originally brought our dog to get groomed and ended up using their day care as well! Nothing better than a great neighbor business with local staff! The amazing animal loving staff is top notch and will be using them from now on! Highly Recommend!

Leslie did a great job grooming my standard poodle puppy. It was his first professional groom.read more