Amazing daycare services. Beautiful, clean facility with huge indoor and outdoor play areas. Staff…read morewere very friendly, accommodating and flexible. We are from out of town and we're thrilled to find this place. We even got a doggie daycare play card detailing how he did, who he played with and the activities he enjoyed during his stay. Super cute! Highly recommend!!

Great place it was really affordable for us when we had to keep our dog there for a couple weeks…read more She texted us pictures of our dog hanging out and kept us updated and our dog really seemed to have a great time. Would definitely recommend 100%

Georgina was incredibly flexible and pleasant to work with (willing to take my dog for same-day…read morecare). My trip much easier with her caring for my dog, and my dog was more content after being with her than she had been in weeks. I will definitely leave my dog with her again the next time I am in the area :) !

Absolutely disgusted with the owner. No customer service as to how she talks to customers at all…read more She called me and told me they would have to shave my dogs backside and under belly area as it was so matted and even had the audacity to ask me "has your dog ever been groomed." She then commented that if she knew how bad it was she never would have taken her?? They were 3.5 hours with my dog. There were dogs running around inside the grooming room. One would think that there would be a one-at-a-time policy but there isn't. I had an incredible service in Penticton with a gal (one girl) that groomed my dog. This groomer at Wet Spot advised it took 3 to groom my dog, and nicklel and dimed for services for taking mats out, extra large bath (my dog is 60 pounds), peed 5 times and poo'd 1 time and charged me for that. For my dog to urinate that much, she was STRESSSED. I will never take another dog there again. I will drive 4 hours to get the service in Penticton instead. When I showed her the pictures of the last groom and I told her that was her last time, as I commented that they didn't get the underfur out, she said, "your dog is overweight." This coming from a young lady that is oversized herself. I was absolutely stunned. What does weight have to do with the the fact that the underfur was not raked out. The fact that she needed allegedly 3 groomers to help her tells me this is not a place that is either trained, or they take way too many dogs in the allotted appointment time. Here's a thought, if you don't think that you can handle the job, just call the owner and politely decline that you are just too busy to take the work on, and that would have given us the chance to find a groomer that could take the process.

Laughing dog kennels saved me and my dogs. When I lost my home Kelly took my dogs no problem and…read morecontinued to care for them while I looked for a new home for me and my dogs. I can not recommend Laughing dog kennels or Kelly higher truly an angel!

Needed to board our two kitties for 2 nights very last minute over the weekend. Ted & his wife were…read moreso easy and friendly to deal with over the phone, and Ted was even more delightful in person once we arrived. You can immediately tell that they do this 100% out of their love for cats & we didn't have a single worry after dropping them off. The boys are now back home and seemingly unphased by their first boarding experience. Big THANK YOU to Ted & his wife at Serenity Meow for making a sometimes stressful situation a breeze!!!

I was very disappointed with my interactions with this place. I e-mailed before Christmas and was…read morepromised a call-back after the New Year. By January 08, having had no call-back, I initiated a call. Was booked to inspect this kennel the following day. This meant a half-hour drive to go to the viewing. On arrival near their facility, we could not locate it. I phoned again and was told they were shocked that I was in Salmon Arm as they were not expecting me. They then said that they could not accommodate me as they had an emergency. They did explain that it was one of their cats, I understood, but when I tried to at least nail down where they were, they briskly told me they were too busy. I explained that I had my own reasons that I was ticked, I understood their emergency, but would like to at least figure out where we would be heading for another day. They said they didn't have time, that it was "too bad" I was inconvenienced and ticked off, then they hung up on me. This facility might be nice-looking, but we will never know. It is almost impossible to locate, their booking procedures do not give you confidence that you will actually have a reservation you make, and there is no outward signage to indicate where they may be.

Hunter was amazing with my Boxer/Mastiff/American Bulldog mix who does not like men or other dogs…read more She was able to keep him housed separately so that he and their other boarders were safe, and only female staff worked with him. He thrived there, which was obvious from the photos and videos Hunter sent us while we were on vacation. I highly recommend Top Dog. They are very experienced with difficult dogs and went out of their way to make my dog's experience a positive one. We were able to vacation knowing he was in capable and loving hands.

From the owner: We are located on 10 acres of farmland overlooking Kelowna International Airport. We live here so…read morethere is supervision 24/7 to insure a safe and relaxing experience for your pet. Our private yet central location is the perfect choice for your favorite dogs. All guests experience a safe environment, play times with a handler and walks around the 10 acre property. For dogs that like to swim we have the pool available during the summer months as well. We also specialize in hard to handle dogs with separation anxiety or other behavioral issues. We know not all dogs play well with others so we do not have group play times, we have individual play times. Our kennel building is climate controlled and has indoor outdoor runs as well. We also offer dog grooming services, as well as free parking and a free shuttle ride to and from the airport to catch your flight.

This place is an absolute home away from home for your pooch. Our dogs are always super happy to go…read morehere, spend the day or days, and when we bring them home, they pass out in the vehicle before we make it 3 minutes away. Mike and Robb are very caring and attentive with your pets, and they become part of the family.