I called the number shown 250-870-2713, it's the wrong number. It's too bad because the review I…read moreread sounded positive.

The Groom Room is awesome - my dog's nails are always nice and short and he smells sooo good once…read morehe's had his bath!! Also, he absolutely loves to see Donna, which amazes me because he acts like I'm killing him when I bathe him - so less guilt for me and more joy for him! Whoo!

Good selection for dogs but not a lot of selection for cats, and very expensive. Went in to get a…read morecarrier and even the smallest ones were over $100, visited the animal thrift store down the street and got a brand new one for $10.

Excellent staff here. Brought my dog in to bath her at there selfserve dog wash. It was clean and…read moreso much more convenient then trying to wrestle a 75lb dog in to my bathtub! And under $10! Plus, they supplied the shampoo, towels, drier, aprons, brushes and combs. I will be back with my other dog soon!

Absolutely disgusted with the owner. No customer service as to how she talks to customers at all…read more She called me and told me they would have to shave my dogs backside and under belly area as it was so matted and even had the audacity to ask me "has your dog ever been groomed." She then commented that if she knew how bad it was she never would have taken her?? They were 3.5 hours with my dog. There were dogs running around inside the grooming room. One would think that there would be a one-at-a-time policy but there isn't. I had an incredible service in Penticton with a gal (one girl) that groomed my dog. This groomer at Wet Spot advised it took 3 to groom my dog, and nicklel and dimed for services for taking mats out, extra large bath (my dog is 60 pounds), peed 5 times and poo'd 1 time and charged me for that. For my dog to urinate that much, she was STRESSSED. I will never take another dog there again. I will drive 4 hours to get the service in Penticton instead. When I showed her the pictures of the last groom and I told her that was her last time, as I commented that they didn't get the underfur out, she said, "your dog is overweight." This coming from a young lady that is oversized herself. I was absolutely stunned. What does weight have to do with the the fact that the underfur was not raked out. The fact that she needed allegedly 3 groomers to help her tells me this is not a place that is either trained, or they take way too many dogs in the allotted appointment time. Here's a thought, if you don't think that you can handle the job, just call the owner and politely decline that you are just too busy to take the work on, and that would have given us the chance to find a groomer that could take the process.

Amazing daycare services. Beautiful, clean facility with huge indoor and outdoor play areas. Staff…read morewere very friendly, accommodating and flexible. We are from out of town and we're thrilled to find this place. We even got a doggie daycare play card detailing how he did, who he played with and the activities he enjoyed during his stay. Super cute! Highly recommend!!

It's Christmas Eve and we're from the coast visiting my folks for the holiday. My 14-year old rat…read moreterrier had a spill two days ago and the limp the morning of the 24th looked a bit too serious. I went down the list of local vets and didn't have any luck until we called Vernon Vet Clinic. A receptionist named Tammy was genuinely concerned and made sure we got in to see a doctor within the hour. Doctor Phil looked at our dog with the same concern and expertise as our home vet. The clinic is big, bright, clean, well organized, well-staffed and very welcoming. It definitely put our minds at ease. Nothing was serious with our dog, but we were VERY happy and very grateful we got in to see someone Christmas Eve with their level of professionalism.

Dr.Frayn Suvi is one of the most incompetent vets. in Vernon…read more I was talked into giving my dog blood work for medication levels along with a checkup. The vet made no effort to contact me about the $200.00 work. I called 3 times to hear about the results. Finally had this vet call me back when I wasn't home, she said she'd get back to me the next day. Never heard anything, ever. A visit I had 6 months before this visit with my other dog. The meds. she prescribed was twice as strong as what my dog was getting previously, and didn't work. I had requested the vet. to order in the proper strength. She couldn't be bothered to do this. So I'm not a customer of this incompetently run business anymore.

Great place it was really affordable for us when we had to keep our dog there for a couple weeks…read more She texted us pictures of our dog hanging out and kept us updated and our dog really seemed to have a great time. Would definitely recommend 100%

Georgina was incredibly flexible and pleasant to work with (willing to take my dog for same-day…read morecare). My trip much easier with her caring for my dog, and my dog was more content after being with her than she had been in weeks. I will definitely leave my dog with her again the next time I am in the area :) !