Great staff, friendly, affordable and accommodating. We have brought our pup there on many…read moreoccasions, last minute or planned and always welcomed with a smile. This is a great place for pups to play and be genuinely cared for.

I was evacuated quickly and needed to stop for pet supplies. The staff at the Vernon store were…read moreoutstanding. Thank you to Total Pet for giving us a break on much needed pet supplies. Congratulations on your compassion to those of us with pets in a extremely stressful situation. You rocked at a deviating time.

Needed to get a name tag for my pooch so came to this store. Wow! What a well stocked store, and…read morereally nice and helpful employees. I saw that they had a "do-it-yourself" pet bathing area and decided to give my dog a bath and all I can say is: their set up makes it so easy! I was done in about 10 minutes and there was no big mess to clean up, and they provide all the things you need. Other do-it-yourself-pet-bathing places charge $20, they charge $10 here and have and even offer a "first time free bath" gift so come here and check it out, you will be glad you did.

This place is great if you have money... But unless you can pay the $25 to wash your dog yourself!…read moredon't go here... I have 3 large dogs so really I can't afford this... I'm sticking with the bathtub and a soaked bathroom!

I love the service, the place is very clean and the staff is outstanding! I think it is very…read moreaffordable. I have done both; washed my dog myself and booked her in for grooming. If you have the time it is fun to do it yourself as they provide you with everything and you feel like a pro. My dog is very happy when she is there, loves the staff, and is groomed to perfection. When I do get my dog groomed this is the only place I trust to take my dog.

Good selection for dogs but not a lot of selection for cats, and very expensive. Went in to get a…read morecarrier and even the smallest ones were over $100, visited the animal thrift store down the street and got a brand new one for $10.

Excellent staff here. Brought my dog in to bath her at there selfserve dog wash. It was clean and…read moreso much more convenient then trying to wrestle a 75lb dog in to my bathtub! And under $10! Plus, they supplied the shampoo, towels, drier, aprons, brushes and combs. I will be back with my other dog soon!

Hunter was amazing with my Boxer/Mastiff/American Bulldog mix who does not like men or other dogs…read more She was able to keep him housed separately so that he and their other boarders were safe, and only female staff worked with him. He thrived there, which was obvious from the photos and videos Hunter sent us while we were on vacation. I highly recommend Top Dog. They are very experienced with difficult dogs and went out of their way to make my dog's experience a positive one. We were able to vacation knowing he was in capable and loving hands.

So we called and booked an appointment a week in advance to get our sick kitty looked at before we…read moremove, and we showed up on time to find the doors locked and a sign saying their A/C wasn't working again! Just to be clear, WE DID NOT RECEIVE A PHONE CALL or any message informing us of this. Not only that, but the people that came to the door were so rude to my 80 year old mom she was in tears. They were not apologetic or sympathetic or offer to re-book or anything! They were mad at us for showing up and just kept saying, "We contacted everyone". I showed my phone log and stood there listening to any new voice mails, and there were none. They have been our cats vet since we moved to Vernon in 2019 and trying to find a new Vet now days before we move has proven impossible. The fact that we were not contacted is one thing, but they way we were treated, standing there in the scorching sun with our cat who was clearly in distress was mind blowing!

The staff here are very genuine and love the job they do. All my pets have gone here and I have…read morenothing but good things to say about them. They have always treated my pets well, and that's all anyone can ask for. If you are looking for a vet, then I believe 100% that this is the place to go!

Best facility I have ever taken my dogs to over the years of having dogs. I would not go anywhere…read moreelse. The staff are so caring and he always comes home just as I left him. The facility is the cleanest I have ever seen and never smells like some kennels do.; If you are lucky yo might even get an email from you furry friend!

My dog Linus LOVES this place. So excited whenever I mention the word daycare and comes home…read moreexhausted. I really appreciate they keep their numbers low at this daycare so theirs lots of attention for each pup, they're outdoor space is also incredible

Been here a handful if times throughout the years. Good vet and staff. They've helped me out before…read moreand gotten us in on short notice. They seem like they genuinely care and don't want to charge people like crazy. Vets are expensive everywhere. Good people and service.

I have been going there to pick up meds for my cats for the last 7 years and pleased with the…read moreservice and fair pricing. thanks!