I booked an appointment for a massage and found them on yelp. I was greeted by the receptionist and…read morechecked me in. I was booked with Danielle. She has magic hands! She asked about my concerns. And i told her I am tight in my arms and hands and as well as my ankles. Those usually bother me the most. She was attentive and the pressure was just right. I will definitely be back!

My wife and I had a couple massages for Valentines weekend at this place. We chose to do deep…read moretissue for 90 minutes and we loved it. The owner was super nice and our masseuses had healing hands because they fixed us up real good. It was so wonderful and relaxing. We haven't had great massages like this in a long time. We'll definitely come back to this place. Thank you ladies for fixing us up.

I love this store when visiting South Lake Tahoe. The store's ambiance is serene and smells nice…read more They sell a variety of merchandise: Crystal rocks, candles, jewelry, spa products and CBD. If you have rheumatoid arthritis or muscle pain, I recommend getting their CBD balm. It works very good.

To be blunt, our experience and the lack of billing transparency at Serenity Spa was a disaster…read more My friend signed up for the Serenity Signature Package for $320 - which included a Signature Facial and the Aromatherapy Massage. Before my friend was going to receive the facial, she was pressured multiple times by the esthetician that she could upgrade to the Pumpkin Peel Facial for an extra $80, to which she agreed to. All of this should have resulted in a $400 dollar charge and a 10% tip for a $440 charge. Somehow Serenity Spa ended up charging her $564.  After explaining the overcharges, the front desk receptionist assured me there were no overcharges. Then after looking further, after intense prompting, she admitted there was a $60 overcharge - she couldn't explain how she came to this number, which was still wrong. After insisting this was the only overcharge, the receptionist refused to address the remaining $60 overcharge and hung up the phone after accusing us of lying, which was incredibly unprofessional and irritating as my friend is an incredibly accomplished and pure hearted person. I'm not at all surprised at the litany of negative reviews about Serenity Spa and I would encourage everyone to steer clear of this place and their questionable, at best, transparency and billing practices.

The staff and therapists here are incredibly kind, skillful and professional. My friends and I…read moreenjoyed our massages. This is a small spa where you enjoy your treatment and move on with your day as opposed to lounging for hours on end.

Please don't book a spa experience here!…read more I rarely leave negative reviews, but this experience was incredibly disappointing. I'll start with the positives: Alex and Pamela were fantastic. Their massages were excellent, and they were the only reason this review is getting 2 stars instead of 1. The gentleman who greeted us in the hotel lobby was also very kind. Unfortunately, everything else fell far below expectations. My husband and I were celebrating our wedding anniversary and originally hoped to book at Edgewood, but their spa was closed for renovations. We asked for a comparable experience and were referred here. At $170pp, we expected something relaxing and upscale. Our appointments were at 1:00pm, and the spa called the day before to let us know we could arrive early to enjoy the amenities. We arrived at 11:00am and were immediately met with an unfriendly attitude from the front desk. Instead of welcoming us, she seemed irritated that we had arrived early, even though the spa had invited us to do so. The "locker room" was another disappointment: 4 lockers inside what was essentially a bathroom. For a couples spa day, having to change and use the restroom in the same cramped space was awkward and far from the experience we expected. When we grabbed towels from the locker room to head to the pool, we were abruptly told we couldn't use them and had to go to the hotel front desk for separate pool towels and a pool key, while wearing spa robes. The pool area itself was also disappointing. The hot tub had dead flies and wasps floating in it, and the overall setting felt more like a hotel entry area than a peaceful spa retreat. We were told to return 10 min before our treatment, so we came back early. We were then informed our "steam room" was ready. In reality, it was a tiny steam shower with enough room for 1 person to sit...not exactly the couples amenity we had imagined. To top it off, the final price was higher than quoted. We booked at $170 per person but were charged $185 per person, plus a 20% gratuity. We were happy to tip our massage therapists, they earned it, but no one explained the additional charge. For $444 total, this experience felt extremely overpriced and underwhelming. If you're looking for a true spa day, I would strongly recommend booking elsewhere.

Came here on a whim-- we were staying at the hotel and decided to get massages. They had room…read morealmost immediately (which was awesome for a Sunday). We had access to a hot tub, showers, and saunas. The place was very cozy and staff were all nice. I received the Mama Serenity massage, since I am 7 months pregnant. It was amazing!! I always say that if I am relaxed and comfortable enough to nearly fall asleep while a stranger massages me, it's must be a good massage. (I definitely caught myself falling asleep). My only complaint was that the showers were a bit dirty, and I'm not sure how often those are checked. But it was nice to rinse off after the massage and I just showered at the hotel after to be extra clean. Overall it was a great experience!

I paid for a 2 hour pass to the amenities for 50 dollars but I quickly asked for a refund after…read moreseeing the hot tub. Heed the photos on there of the mold. The hot tub still has mold. The front desk did say she would submit a work order but I can tell by the caulking over mold on the hot tub it's a chronic issue. I let the front desk know and they offered me a refund without a fuss. The attendant in the spa was attentive and offered champagne and cucumber water so that was nice- and the staff is very nice. They happily gave me a refund so I'm not posting this to gripe simply to warn others who might be mold sensitive like me. Hopefully it gets cleaned up properly.

I booked this spa while visiting Lake Tahoe, not realizing it would turn into one of the best…read moremassages I've ever had. I scheduled a 60-minute relaxation massage with Brenda and expected a light, purely Swedish-style experience. Instead, she masterfully combined Swedish techniques with targeted pressure point work. Without me saying a word about where I felt tight or sore, Brenda somehow identified every problem area just through touch. By the end of the session, all of my aches and pains were gone, and I felt better than I have in a long time. I will absolutely be back.

If you're in Tahoe to ski, enjoy the lake, or just enjoy the weekend... you must try this place!! I…read morewas newly pregnant and needed a massage and facial, but didn't know if there were any protocols or dos/ donts - the owner talked it all through with me over the phone and then when I got there they took fabulous care of me! I have only gotten one other facial done (during my wedding) but I was expecting the beautician to critique my skin and tell me my pregnancy acne was horrible, but actually the opposite! She took fabulous care of me, kept reassuring me that it would clear up. The prenatal massage was fabulous! My massage therapist was super sweet and did the right amount of pressure. She also let me pick the last 15 minutes for hands or feet, which was nice! So I would definitely call them and schedule a spa day! It is clean, lightly dimmed in all the rooms, and I liked how it was set up with a seeming small space, but could not hear anything else outside the room!

I cannot emphasize enough how amazing Coral's massage skills are. I have been using her at…read moredifferent locations for the last 4 years. I recently went to see her with a pinched nerve in my neck that shot pain all throughout my arm. I have been in extreme pain for over 72 hours (even with pain killers). I was miserable. She used different techniques and went above and beyond to help me with the pain. I was literally so relieved and happy that I started tearing up and didn't wanted to leave the massage table. So if you are in pain and looking for relief or if you just want to be pampered, please do yourself a favor and check out Tahoe Massage & Wellness Oasis You won't regret it!!

Thank you so much Amy. Gave a great massage and really focused on my needs. Left me with some…read moreexercises to do as well. Hope you have a great new year and looking forward to coming back!

While I enjoyed my facial and massage treatments (the reason for 2 stars vs 1) the amenities at the…read morespa were very much lacking. The decor is dated and worn, the private whirlpool was not operable at the time of my visit, and the sauna was literally closet sized. The relaxation room has these chairs that are upholstered in a super itchy fabric, so I went to the only other room with chairs but it is situated next to the salon and you can hear their loud music playing which defeats the spa experience. Oh, and the shower had hair on the soap ledge and the water didn't get hot so that was nice. The waiting room in the treatment area of the spa is better (with snacks and decent seating) but I was unaware of this because the tour given by the attendant ended right outside the door, otherwise I would have hung out there until it was time for my treatments. I won't be back except to use the pool and hottub in the common area as a guest of the hotel...also, I think the use of the Japanese word "Onsen" is a joke and the antithesis to the vibe of this spa. And they played Laura's Theme from Twin Peaks twice while I was there, which was amusing but slightly depressing.

This is one of my favorite places in South Lake Tahoe/Stateline Nevada. The ambiance is peaceful…read moreand relaxing. The pool, jacuzzi and sauna are huge. The fitness center is great. They also have a private jacuzzi in the men's locker room. Most importantly it is clean and the staff are friendly. Will always come here and bring friends!

Love Tahoe Zen Massage! I left a great review a couple years ago for Tahoe Zen, but I thought I…read morewould write another one since I am seeing a different therapist now. I've been in twice to see Rachael to get a massage with cupping and I've had such great experiences. The location is great. It's easy free parking steps from the door. It's always nice and quiet and inviting. Rachael definitely has magic hands and she can actually tell what you need by touching you so if you're not sure if you need deep tissue or medium to firm she can tell you. She's great with the cups. The aromatherapy is always amazing. The bed was extra warm today as it was snowing outside and I really appreciated that. I can't wait to come back next month!

Great experience, she was on time. Listen to my needs and was very attentive. Highly recommend.read more