I've been coming here for years and it's another place I've never reviewed…read more I LOVE it here. It's my happy place! If you do a service, you get 3-hours to enjoy the facility. I always do a CBD massage. This is a high end place and worth every penny. It's very serene and relaxing. If you want to treat yourself to a special experience on the lake, do this!

Gorgeous Spa - I had a wonderful CBD oil massage with Pam and felt great afterwards! The facility…read moreis so peaceful - couldn't ask for more! Highly recommend.

I absolutely loved everything about our couples massage! Sierra might be the best masseuse I have…read moreever had, I got a deep tissue massage and because of her technique, my muscles are relaxed with little to no pain! Normally when I get a deep tissue massage it is extremely painful to get everything out, not this time. I also added on the peppermint scalp massage and was I heaven! My husband got the Swedish massage and said it was great. We grabbed a brochure on the way out for a possible staycation in the future! There are small lockers and robes available but we waited in the lobby and where walked to Our room for the massage where there was lots of space for our clothes and items. Water and teas are available in the lobby and they do have a sauna but we didn't use it. I look forward to trying it next time!

WARNING TO FUTURE GUESTS: New Management Did Not Honor the Spa Package We Were Sold…read more Extremely Disappointing and Humiliating Experience I rarely leave reviews like this, but our experience with Elements Spa and the lodge where it is located was so upsetting that I feel future guests should know what happened, particularly if you are purchasing a spa package that advertises access to the lodge's private beach. I booked what was advertised as a 90-minute deep-tissue couples massage with access to the lodge's private beach. Because I was traveling with my family, I specifically asked the spa front desk beforehand whether my family could join me at the beach. I was told yes. Had I been told otherwise, we simply would have made different plans. Unfortunately, my massage with "Eddy" was one of the worst spa treatments I have ever received, and I have had many professional massages and spa treatments over the years. We were brought back approximately six minutes after our appointment time. During a significant portion of my treatment, the therapist simply rested his hands on my back while taking deep breaths. The remainder consisted primarily of extremely slow, light rubbing of lotion into my skin. There was virtually nothing I would describe as deep-tissue massage. It genuinely felt as though the goal was to let the 90 minutes pass rather than provide the treatment I had paid for. I questioned if he was even a professional masseuse after the treatment, because it was the most bizarre massage I've ever received. To be fair, my spa partner had a much better experience with Danielle. He described her as "very strong" and said his massage was something he would return for. The facility itself was also disappointing. The spa felt dated and run-down, with old carpeting and dingy, tiny bathrooms, and my massage was performed in what appeared to be an old hotel room. It was nothing like the relaxing or upscale spa experience I expected based on how the package was presented online. But the treatment we received afterward is the reason I am warning other guests. When my family joined me at the beach, as we had specifically been told they could, we were suddenly informed that the new lodge management would not honor what the spa/front desk had told us. Instead of recognizing that there was clearly a communication problem between the spa, front desk, and lodge management, the situation became hostile towards us, the paying customers. The new lodge management appeared to be a Middle Easterners, and specifically told us that they weren't affiliated with the Spa in any way shape or form and did not care what they sold us. We were ultimately escorted off the property while being accused of having "lied." This happened in front of my family and other guests and was incredibly embarrassing and humiliating. There were only four other people on the private beach besides our party of six. We had just spent nearly $500 on spa services and had specifically asked permission before ever bringing our family onto the beach. What makes this even more frustrating is that I personally approached the front desk and even offered to purchase a day pass so there would be absolutely no misunderstanding. I was assured that my family and I could enjoy the beach. I actually tipped the front desk employee because I appreciated what I believed was her helpful customer service. Yet when the new owner became involved, that assurance disappeared, and somehow we became the "liars." If the spa or front desk gave us incorrect information, that was an internal communication issue. Paying guests should not be publicly accused of dishonesty because management and the spa are not on the same page. I was willing to overlook an underwhelming massage. I was willing to overlook an outdated facility. I even tipped well because I don't like making someone feel badly about their work. What I cannot overlook is being told one thing before spending nearly $500, relying on that information, and then being humiliated and treated as though we had done something dishonest. This was supposed to be a relaxing first day of our family vacation in Lake Tahoe. Instead, it became one of the most uncomfortable and humiliating hospitality experiences I have ever had. My warning to future guests: If you are booking Elements Spa because the package includes lodge or private-beach access, get the exact terms in writing before you pay. Based on our experience, what the spa/front desk tells you may not be honored by the new lodge management. I will not return, and after the hostile and unprofessional way our family was treated, I cannot recommend Elements Spa or the lodge where it is located to anyone.

I love this store when visiting South Lake Tahoe. The store's ambiance is serene and smells nice…read more They sell a variety of merchandise: Crystal rocks, candles, jewelry, spa products and CBD. If you have rheumatoid arthritis or muscle pain, I recommend getting their CBD balm. It works very good.

To be blunt, our experience and the lack of billing transparency at Serenity Spa was a disaster…read more My friend signed up for the Serenity Signature Package for $320 - which included a Signature Facial and the Aromatherapy Massage. Before my friend was going to receive the facial, she was pressured multiple times by the esthetician that she could upgrade to the Pumpkin Peel Facial for an extra $80, to which she agreed to. All of this should have resulted in a $400 dollar charge and a 10% tip for a $440 charge. Somehow Serenity Spa ended up charging her $564.  After explaining the overcharges, the front desk receptionist assured me there were no overcharges. Then after looking further, after intense prompting, she admitted there was a $60 overcharge - she couldn't explain how she came to this number, which was still wrong. After insisting this was the only overcharge, the receptionist refused to address the remaining $60 overcharge and hung up the phone after accusing us of lying, which was incredibly unprofessional and irritating as my friend is an incredibly accomplished and pure hearted person. I'm not at all surprised at the litany of negative reviews about Serenity Spa and I would encourage everyone to steer clear of this place and their questionable, at best, transparency and billing practices.

The staff and therapists here are incredibly kind, skillful and professional. My friends and I…read moreenjoyed our massages. This is a small spa where you enjoy your treatment and move on with your day as opposed to lounging for hours on end.

Please don't book a spa experience here!…read more I rarely leave negative reviews, but this experience was incredibly disappointing. I'll start with the positives: Alex and Pamela were fantastic. Their massages were excellent, and they were the only reason this review is getting 2 stars instead of 1. The gentleman who greeted us in the hotel lobby was also very kind. Unfortunately, everything else fell far below expectations. My husband and I were celebrating our wedding anniversary and originally hoped to book at Edgewood, but their spa was closed for renovations. We asked for a comparable experience and were referred here. At $170pp, we expected something relaxing and upscale. Our appointments were at 1:00pm, and the spa called the day before to let us know we could arrive early to enjoy the amenities. We arrived at 11:00am and were immediately met with an unfriendly attitude from the front desk. Instead of welcoming us, she seemed irritated that we had arrived early, even though the spa had invited us to do so. The "locker room" was another disappointment: 4 lockers inside what was essentially a bathroom. For a couples spa day, having to change and use the restroom in the same cramped space was awkward and far from the experience we expected. When we grabbed towels from the locker room to head to the pool, we were abruptly told we couldn't use them and had to go to the hotel front desk for separate pool towels and a pool key, while wearing spa robes. The pool area itself was also disappointing. The hot tub had dead flies and wasps floating in it, and the overall setting felt more like a hotel entry area than a peaceful spa retreat. We were told to return 10 min before our treatment, so we came back early. We were then informed our "steam room" was ready. In reality, it was a tiny steam shower with enough room for 1 person to sit...not exactly the couples amenity we had imagined. To top it off, the final price was higher than quoted. We booked at $170 per person but were charged $185 per person, plus a 20% gratuity. We were happy to tip our massage therapists, they earned it, but no one explained the additional charge. For $444 total, this experience felt extremely overpriced and underwhelming. If you're looking for a true spa day, I would strongly recommend booking elsewhere.

Great salt scrub and overall spa experience! Gloria was very personable and took care of our every…read moreneed. Highly recommended!

Had an amazing experience here. Gloria was the attendant for the women's section. She made this…read moreexperience top notch. I wanted for nothing and felt so relaxed and pampered by the time I left thanks to her. I had one of the best deep tissue massages of my life as well.

I love this place. From the moment you enter the lobby, it feels welcoming and relaxing…read more My massage therapist, Shayna, did an outstanding job with my massage. Is there such a thing as a 15 star rating? I've been getting massages for over 40 years, and truly I can say this was one of the best massages I've ever had. She worked on trigger points creating releases that I've never experienced before. Ahhh. Much of my aches are gone and I have free movement! I'm so excited. Really so wonderful! She not only worked out the kinks, but educated me about the anatomy of my body. She provided tips for how I could live my best life. I would highly recommend Shayna for any kind of massage work, but especially if you have that troubled spot that could use some help.

I booked this spa while visiting Lake Tahoe, not realizing it would turn into one of the best…read moremassages I've ever had. I scheduled a 60-minute relaxation massage with Brenda and expected a light, purely Swedish-style experience. Instead, she masterfully combined Swedish techniques with targeted pressure point work. Without me saying a word about where I felt tight or sore, Brenda somehow identified every problem area just through touch. By the end of the session, all of my aches and pains were gone, and I felt better than I have in a long time. I will absolutely be back.

I cannot emphasize enough how amazing Coral's massage skills are. I have been using her at…read moredifferent locations for the last 4 years. I recently went to see her with a pinched nerve in my neck that shot pain all throughout my arm. I have been in extreme pain for over 72 hours (even with pain killers). I was miserable. She used different techniques and went above and beyond to help me with the pain. I was literally so relieved and happy that I started tearing up and didn't wanted to leave the massage table. So if you are in pain and looking for relief or if you just want to be pampered, please do yourself a favor and check out Tahoe Massage & Wellness Oasis You won't regret it!!

Thank you so much Amy. Gave a great massage and really focused on my needs. Left me with some…read moreexercises to do as well. Hope you have a great new year and looking forward to coming back!

While I enjoyed my facial and massage treatments (the reason for 2 stars vs 1) the amenities at the…read morespa were very much lacking. The decor is dated and worn, the private whirlpool was not operable at the time of my visit, and the sauna was literally closet sized. The relaxation room has these chairs that are upholstered in a super itchy fabric, so I went to the only other room with chairs but it is situated next to the salon and you can hear their loud music playing which defeats the spa experience. Oh, and the shower had hair on the soap ledge and the water didn't get hot so that was nice. The waiting room in the treatment area of the spa is better (with snacks and decent seating) but I was unaware of this because the tour given by the attendant ended right outside the door, otherwise I would have hung out there until it was time for my treatments. I won't be back except to use the pool and hottub in the common area as a guest of the hotel...also, I think the use of the Japanese word "Onsen" is a joke and the antithesis to the vibe of this spa. And they played Laura's Theme from Twin Peaks twice while I was there, which was amusing but slightly depressing.

I have had a couple of massages at the spa and all of them have been wonderful. One thing to note…read morethey have a hot tub in the ladies locker room so bring your suit!

We had a wonderful experience! We were able to schedule massages last minute for both Brian and me,…read moreand we couldn't have been more impressed. Lydia was so pleasant and helpful. Great customer service! Rachel was my therapist and Stephan worked with Brian, and they were both absolutely amazing. Their skill level, professionalism, and attention to detail were phenomenal, honestly, some of the best massages we've ever had. We are always looking for true five-star service, and we definitely found it here! Thank you, Rachel and Stephan, for such an incredible experience. We will absolutely be requesting both of you the next time we're back in town!

Love Tahoe Zen Massage! I left a great review a couple years ago for Tahoe Zen, but I thought I…read morewould write another one since I am seeing a different therapist now. I've been in twice to see Rachael to get a massage with cupping and I've had such great experiences. The location is great. It's easy free parking steps from the door. It's always nice and quiet and inviting. Rachael definitely has magic hands and she can actually tell what you need by touching you so if you're not sure if you need deep tissue or medium to firm she can tell you. She's great with the cups. The aromatherapy is always amazing. The bed was extra warm today as it was snowing outside and I really appreciated that. I can't wait to come back next month!

Great service, great massage! Amazing all around!!…read more Thank you so much, Will definitely come back

Can't say it's a relaxing experience. Went with my daughter and my son's girlfriend as a fun outing…read morewhile we were in Tahoe. There was only one kind of massage - strokes are fairly short and brutal. They didn't look for any knots or trouble spots, just had a routine and stuck with it.