I don't like giving bad reviews, but people need to know before staying here.
Good: Views are amazing
Bad:
Accommodations - stayed in a 3 bdr "villa", soooo poorly maintained. Stains on an old couch, stains all over the floor. You wouldn't want to walk barefoot. The AC was constantly leaking fluid and soaked the poorly worn carpet.
Furniture looks like it was put together from leftover furniture someone didn't want in their house anymore.
Rates reflected what you would pay for a 5 star resort, but the accommodations would not even call for 2 stars
No staff available to help with bags like every other 4/5 star resort we've been to in the Philippines.
Elevator was really scary and squeaky as if it can break any moment.
On our floor there was a random small linear mystery electric piece that was sitting in a puddle of water next to the elevator.
And there was no phone to call reception! There was even a note apologizing for not having a phone... terrible.
Grounds - went to their "Sports Center" for the breakfast. Athletic jerseys all over the walls, basketball court and swimming lanes there in a rather small facility, However they turned my husband away for wearing a basketball jersey to The Sports Center that had a basketball court!! Blew my mind! It seems they were constantly trying to create this veil that they have high standards but made no sense how they were trying to create those standards. Definitely not from their rooms!
There was no transportation around the grounds. I guess they usually have cable cars but those were out of service.
They had a "shuttle" that you couldn't use because it was always "busy". When pressing the front desk, they allowed us to go in a staff vehicle which we didn't mind, but had to beg to use it as there is no other safe way to go from one building to another. Winding hills with no sidewalks and buildings spaced far apart. Once we understood the limitations to move around the resort, we had to hire a driver from outside to bring us place to place within the grounds.
We were there for a wedding and the church was beautiful and air conditioned. When we got to the indoor reception, the huge AC units were an eye sore and didn't even work, it was so hot...
It seems like it would be a very beautiful place if it was maintained properly and they considered the whole experience. Thankful for the beautiful views that gave some value.. read more