Experience was comfortable and informative. Dr. Tatiana and clinician were professional and…read morehelpful.

Great experience all around. Wonderful clinician and wonderful office. I have used him 2 separate…read moretimes and both times went as good as dental work can. Great bedside manner, great with explanations and care with anesthetic so no pain involved

Went here to get a stress test ordered by my primary care provider. This place treats people like…read morecattle. You have to wait in a line to be told what line to wait in. Its very confusing and stressful and frustrating to be sent here then there then to another place while accomplishing nothing. The staff are more interested in socializing amongst themselves than actually doing their jobs. I finally just got up and left.

Stephanie was a wonderful medical professional!! The test scared me at first but after just a few…read moreminutes with her as the nurse conducting the treatment, I felt right at home. I enjoyed her personal care attitude and sincerity to patients. The treatment made a difference from the first day when I was there. I recommend she receive a raise! I chatted with one of the HR persons who dropped in on my last treatment day and was also impressed with her bubbling and kind personality. Winchester Hospital is one of the best I have ever been in and I am proud to refer it to others.

I really like Dr. Grecko for my ortho appointments but the dentistry side seems to only want to…read moremake money. My fillings and dental work have not been anything amazing and I simply go here now due to my insurance. I will look elsewhere for cleanings if my dental insurance changes.

Received the best care from Dr. Leskiv and his assistant. They The front desk is very helpful and…read moreknowledgeable

I needed a dental Implant from start to finish. I had no pain whatsoever. Dr Dickson was completely…read moreupfront with what I should expect, both the procedure, and the cost. My implant fits perfectly, the color is very nice with my other teeth. Everyone in his office were very nice and went out of their way to make my experience perfect. I will be returning if I ever need his services again.

The staff at SVII were very accommodating and professional. The work I had done was first rate and…read moreI would recommend Dr D and his team to anyone who asks.

I posted a review for the practice, but this is for Dr Mitra specifically…read more I learned she was the main brains behind the office and building design, which is such a nice difference from most dental offices. It's beautiful and relaxing. My first appointment was an emergency one. She got me in the next day and fixed the problem during the visit. There was a major delay (lots of emergencies, she was the only one in the office that day) but she and her staff kept me in the loop and explained options - hang tight, come back later, or reschedule - and let me pick. I stayed and they were very professional and friendly and checked in on me to give me regular updates. My second appointment was a check up but I knew I would need work done. I explained that to the front desk and they were able to book back-to-back time slots so I could get my check up and then work done. During the check up and dental work Dr Mitra and her assistant were extra attentive to my over all comfort. Which I think is super important in a dentist. She has state-of-the-art equipment and the exam chairs have gentle massage rollers. There are two TV's in each room - one to watch while you wait and another on the ceiling you can watch during the exam. I Dr Mitra has well trained and polite staff. And during the long treatment I needed I think their thoughtfulness was really highlighted.

The ER team was efficient and concerned about my issue. They were very knowledgeable, concerned…read moreand listened to my concerns. Their concern for my comfort and well-being was first and foremost. The office experience was very efficient, informative and friendly. Though my issue was pain, they were very efficient at hearing my health complaint and took very good care of me.

This hospital has poor communication, nobody is on the same page, they keep the patients in the…read moredark of what's going on. You constantly have to ask what your status is. They also screwed up my medication, which caused me to go into withdrawal. It caused me a lot of anxiety, and they wouldn't provide medication when I was having an anxiety attack. If you do go here, ask for Haley Brown, cuz she's the only nurse that seems to really care, and addressed my needs immediately.

I can't rave enough about the dental work and professionalism I experienced with Dr Tolley and his…read morestaff. I went to Dr Tolley for corrective dental work to fix what my prior dentist has done to my front teeth. My front teeth are the first impression I give to the world, and Dr Tolley made me proud of my smile again! Thank you!

I will start by saying the medical team I interacted with was amazing. They billed the wrong…read moreinsurance (one given to them last year, before I was even a patient), and I paid much more out of pocket than I should have. This was an administrative issue, but how it was handled is where I became frustrated. On March 26th, they said they would bill the correct insurance. I checked my insurance portal to make sure the claim was registered for 3 weeks, and never saw it populate. I reached back out on April 16th to check on the status because I didn't see it on the insurance side at all. In an email correspondence on April 16th, I was told that they billed the correct insurance on March 26th, but that she would resubmit it to make sure. Coincidentally, I finally saw the claim registered on the portal and then received the EOB in the mail on April 29th. I emailed them on the 29th to let them know that I received my copy of the EOB and asked for the timeline and process of getting a refund for the overpayment. I did not hear back. I emailed again on May 5th to follow up -- again, no reply. I called on May 6th, and as told, everything was still pending. I let the lady know that I am showing that payment was issued. She said their insurance person would review and call me back the next day. I waited all day, the next day, and again ... no call back. I called them at 1pm to follow up because I knew they closed soon, and was told the insurance person went to run an errand and would be back within an hour. I waited by the phone for 2 hours until their closing time to receive the phone call, and you guessed it ... no phone call again. It wasn't until I reached out to my dental insurance company to help with my money being held with no response from Tolley. I finally was able to get assistance and speak with a manager. There was little to no accountability, and I was told repeatedly that they ignored my requests for calls/emails because they had no information to share. Communication was the root of this issue and continued to perpetuate it throughout the past month. They continued to stand by their reasoning of not answering my emails/calls. I am disappointed as I changed my insurance specifically to become a patient here, and while the medical team was phenomenal, the front desk team and leadership of the practice is lacking basic customer service skills.