About 13 years ago, I started having pain, instability, and even locking of my knees during and…read moreafter playing golf, hiking, running stair climbing exercises, and aerobics classes. At the time, I rarely saw my PCP more than once a year, but I gave in to making an appointment to get a referral with an orthopedic surgeon, Dr. Jay Marumoto. After having X-rays and an MRI of my knees, it was determined that I had developed meniscus tears and was a candidate for bilateral arthroscopic meniscus repair. Before the surgery, Dr. Marumoto said he expected me to recover and return to my daily activities quickly because of my fitness level and age. So, I had meniscus repairs done on both knees at the same time while I was actively in the workforce and recovered quickly within several months. However, he also warned me that I'd probably have to return in about 15 years as he could see the beginnings of osteoarthritis and knee replacement could be in my future. Well, I returned within 15 years to Dr. Marumoto, who honestly told me that deciding when to have surgery is up to me. He didn't pressure me into having surgery, and luckily, my pain level is still very low, manageable through exercise, and I've been keeping up my fitness level for faster recovery. I can see myself having the more invasive knee replacement surgeries soon but have several upcoming trips planned up through mid-2025, so I chose to delay surgery and go through a series of physical therapy for further knee functional strengthening or "prehab" at JACO Rehab. I like Dr. Marumoto's candid approach and attention to detail. He identified the health issue(s) and explained effective treatments. He also described expected results and recovery but pointed out the possible risks, as with any surgery. Now, I wish I had followed my parents' advice about swimming for health benefits instead of focusing on land-based activities, which have exacerbated my knee joints' osteoarthritis.

As the saying goes "trust the process" and I for sure am trusting this process that I'm going…read morethrough at the moment. I wanted to make sure I had the right Dr and nursing staff that is gonna be helping me through my surgery process before, during and after. I did my research and asked a lot of people who's a good orthopedic surgeon. Everyone and I mean everyone told me bout Dr Marumoto. No joke this guy did a lot of my friends surgeries along with my friends parents surgeries and even my coworkers. I was already wowed with everyone's answer. During my first visit he told me straight up by just looking at my MRI that if I don't fix this shoulder problem by doing surgery that it'll only get worse. He also said it's a free country and I don't need to get this surgery too. He may seem a bit forward and intimidating but he's straight to the point and I like how he didn't sugar coat anything. During my surgery appointment there was an incident that happened that they had to cancel my surgery appointment. I was like oh no I gotta wait another 2 weeks but the staff was nice to reschedule it the next day after they fixed the problem. One day wait no problem for me. The Dr and his staff had no control over the problem at the hospital for cancelling my surgery appt anyway. I would wait however long as long the surgery was to be successful. During my surgery process all the nurses and staff explained everything and answered all my questions professionally. Now the after surgery process. Rhealyn has been my best friend during the after surgery process. She been answering everything everytime I would call or leave a message. I would call everyday the first week and every other day the second week. Sorry Rhealyn I know I can be a handful lol. So I'm gonna end this review where if you need an orthopedic surgeon I advise you to do your research or ask around I'm sure someone's gonna mention Dr Marumoto. He's been in this for 30+ years and his nursing staff is top notch too. Y'all will thank me later.

With a work injury and the loss of full motion in one arm, I had an x-ray and then an MRI for…read morefurther examination. With the results, the next step was an appointment with the orthopedic surgeon. Scheduling the appointment caught me off guard. I inquired on the first available appointment as my injury was in early-July. Sunday was offered. A doctor who works on Sundays? I took it. Then, a little over a week prior to the appointment I received another phone call from the doctor's office asking to move up my appointment from the afternoon to mid morning on that Sunday. This worked better for me as I was anxious to the results of my injury and what direction to take. Because it was a Sunday, I opted for street parking and walked to Hale Pawa'a. I arrived 20min prior to my appointment as I anticipated forms to complete. To my surprise, I arrived to his office in suite 110 but was advised to check in across the hall at All Access Ortho (AAO) in suite 102. Because my information is already with AAO, check in process was quick with only one sheet to complete, requesting me to document my current status since my injury. I then returned to suite 110 with my completed form. I didn't even sit down for 5min and my name was called. The staff escorted me to an examination room and in less than 5min Dr. Kan entered. I found Dr. Kan to be very personable and informative. He explained my situation where I understood. He broke things down where facts were stated and what action to take. I was dreading the thought of surgery but it is what it is. I want full mobility of my left arm and when advised this is a common procedure with a high success rate. With physical therapy post surgery, I was advised I'll be back to normal. With that explanation, I trust Dr. Kan and I agreed. I now await the approval of the insurance company before I can schedule this procedure. Overall, a positive first experience and now feel better knowing of my current condition and what steps are needed for recovery. I'll admit there's a part of me that's concerned but I need to trust the professional. Dr. Kan and his staff extended me with great customer service and care where this business is worthy of a 5-star rating.

I just had a procedure done this week and must give kudos to Dr Kan and his entire team. Seriously…read moreone of the most efficiently-run medical office I've ever encountered. At the initial appointment, Dr Kan went over a thorough explanation of my injury, what he would do to fix it, how long the procedure would take, and what to do after the procedure. All in under 10 minutes, and that included my questions. I was pre-registered the week before the appointment. I mean, they disbursed the medication I would need the WEEK before so no need to go to the pharmacy while disoriented from anesthesia. On the day of, everyone checked in on the ipad, and I pre-paid before the procedure. Prepping was done super fast and I didn't wait long for anything. I elected to sleep rather than hear the "crunching sounds" from the procedure (didn't sound pleasant). After sleeping an hour or so, one of the nurses woke me up and called my sister for pickup. The day after, my shoulder felt better than it had in months. Would definitely recommend Dr Kan and his team to anyone!

I've been seeing Dr. Tada and NP Tiffany. Tiffany has since moved but she was always a delight to…read morevisit with. Dr. Tada and his team have been awesome. Check in and out is always smooth and efficient. We typically go to the Aiea office; they're in that office M, W, and F, but I believe Dr. Tada is only there on Fridays. Perfect for our schedule. I first heard of Dr Tada from my CRPS support group. They all raved about his knowledge of CRPS, which is a feat in itself as a rare and poorly understood condition with the worse pain known to man. Most of the doctors I had encountered had never even heard of it, much less able to treat it. The only other doctors I found to have significant knowledge on the condition were the doctors at the pain management center at UCSF. Unfortunately, my insurance changed to a company that didn't have UCSF in network. I tried a few doctors on Oahu, but even those who had knowledge of CRPS proposed solutions that were either debunked or had never been widely used in the case of CRPS. And sadly with CRPS, incorrect treatment often leads to spread or worsening of the condition. Hence the dire need for knowledgeable doctors. Not only is Dr. Tada knowledgeable about CRPS but he has had several years and several patients experience. I have since received more helpful solutions than I ever thought possible. Treatment of CRPS is extremely dependent on a case by case basis. Medications that work for one patient they have an opposite effect in another patient. Some patients can tolerate touch while others can barely tolerate a breeze. In some patients it can go into remission while another patients it can cause lifelong debilitating issues. Unfortunately, I fall into the latter category, but with a Dr. Tada, I am able to have an unbelievable quality of life despite the pain. He doesn't just treat a small part of the condition as most doctors do. He treats the patient as a whole.

Dr Wang is an excellent anesthesiologist, so polite and his facet joint injections has made my…read moresciatica pain from a 10 to a 0. I am also dealing with lumbar pain and I have confidence that he will do whatever it takes to make me have a good "quality" of life... surgery is the last resort. So I encourage all of you who are dealing with debilitating back pain, join me on a journey of recovery. Susan Takamura, Kauai

Dr Gesik is an excellent provider, but unfortunately the front office person is not an asset to the…read morepractice. She is very rude! I had 2 bad experiences with her on the phone.

We was referred by my daughter's pediatrician, Dr Russell Ogawa, to see Dr Ignacio for her knee…read moreinjury. The IMUA staff was very pleasant over the phone. They call me to make sure xrays and MRI were done or needed to reschedule my dtrs appt time. They were very persistent making sure I got the messages. When we got in, the staff greeted us with a smile and checked us in. Filled out paperworks amd turned it in. Literally sat in waiting room for 5 mins and we got called in. I was impressed knowing that Dr Ignacio is a busy woman (I researched her online and found out she participates/belongs in various groups). Dr Ignacio appears to be a very happy person. I mean she smiled the whole visit. I could tell it in her voice that this doctor is the one!! I love the way she dresses and presents herself. She was very professional and she assured my daughter that everything will be okay. Anyway to make a long story short, my daughter needs surgery. It broke my heart when my dtr cried because she is not able to cheer for 7-8mos. Dr Ignacio was apologetic in breaking the news to her but reassured her she will get back on her feet and resume her activities. Her MA, Johnna was also caring in helping us set up appts for preop and postop. When asked about fmla papers and workslip, Johnna said to bring it in or fax and she will get all paperwork filled out. If I had any questions, not to hesistate and call her. I really feel like we will be taken care of well here. I really recommend this place to anyone.

If you're living with hip pain and wondering whether surgery is worth it, I can honestly say I wish…read moreI had done it sooner. Dr. Paul Morton performed my anterior hip replacement, and the entire experience exceeded my expectations. From the very beginning, he and his team were professional, reassuring, and incredibly skilled. My recovery has been remarkable. I went home the same day, was off my walker within a day and a half, off my cane after just five days, and was walking up and down stairs normally with both legs only 10 days after surgery--the first time I'd been able to do that in seven months. I know everyone's recovery is different, but my experience speaks volumes about the quality of Dr. Morton's work. The pain that had been limiting my life is gone, and I finally feel like I'm getting my life back. Looking back, my only regret is waiting so long to have the surgery. If you're dealing with ongoing hip pain, I highly recommend meeting with Dr. Morton. He gave me my mobility--and my quality of life--back, and I couldn't be more grateful.

I am posting this review to warn patients about billing and refund issues with Dr. Paul Morton's…read moreoffice, not the medical care. In November 2025, I prepaid several thousand dollars for PRP injections, but after surgery the plan changed and the doctor agreed a refund was owed for injections not received. This was never disputed. Despite that, it took about six months of repeated calls, emails, and office visits to receive the refund. I was told multiple times that the refund had been processed or mailed when it had not. I am sharing this so patients can be aware of the refund process before paying large amounts upfront. Although the Dr. blamed a bad billing company, the correspondence I had was always with his office staff who were communicating with him.

Trio Healthcare and their shockwave therapy has literally been a MIRACLE for me. I'm only 28 years…read moreold but I've dealt with extreme chronic lower back pain, sciatica, hip pain (left & right), knee pain (left & right) and my shoulders as well. I was chronically tearing my LCL's and my meniscus to the point that I couldn't walk for 2 years and my primary care doctors gave up on me because they no longer knew what to do. My pain was so severe, from the sciatica and knee pain that I was even in a wheelchair for a couple years and completely lost my livelihood at a young age. Dr. Ken has done an amazing job setting realistic expectations for me in the beginning while still anchoring everything he told me in hope. My first appointment with him I almost canceled because my meniscus was torn again and I couldn't even make the walk from the parking lot to the office. But I am SO grateful that I fought through it and stayed consistent with my treatment just like Dr. Ken suggested. I've finally got my life back now and doing better and better after every visit. I thought my body would forever be messed up and my life would never be the same again but the help and support I received from here has literally been life changing. If you're on the fence about coming here... DO IT, because if it wasn't for my step of faith to show up here on the 1st appointment, then I'd still be in pain praying, hoping and wishing that this pain would go away while my answer was in front of me all along.

10 out of 10 recommend Dr. Ken! After trying cupping, massages and acupuncture to relieve my…read morefrozen shoulder to no avail, I didn't want to resort to cortisol shots or surgery, so I tried Dr. Ken's $69 promo for shock wave therapy. After the first few sessions I could already feel the range of motion and mobility coming back; no longer having the shooting pain when reaching overhead or behind me or waking up throughout the night due to the shoulder pain as a side sleeper. With his customized & comprehensive plan of painless shock wave therapy, functional exercises, myofascial release therapy and cupping, after just a couple of months, I have full range of motion in my shoulder again!! As a side sleeper, Dr. Ken provided tips and modifications to prevent pain and further injury so I could finally get some much needed sleep again. He also provided tips to insure an ergonomic work station since I'm in front of a computer for 8+ hours a day with exercises and stretches to do to allow my body some much needed relief throughout the work day! I highly recommend Dr. Ken at TRIO Health. He's knowledgeable, compassionate, personable and explains, in laymen's terms, the mechanics of the shoulder, neck, lower back and the inter connectivity to prevent further pain & injury for sustainable relief.

Aloha! A family…read moremember in their late-70s went in for a right hip arthroplasty. Patient chose Cass Nakasone out of a pool of available surgeons. When going to the hospital to start the process, I noticed the communications between departments is disorganized. That was a giant red flag. The patient history and ailments were *clearly* communicated to staff multiple times. Despite repeated awareness of spine, tailbone, and other issues, the tailbone area had severe swelling causing significant pain during recovery likely due to the fact it was not supported in the procedure. Patient had to be admitted back into the hospital for pain mgmt under extreme pain. Nakasone did not even meet the patient until just before the procedure in hospital prep. This was concerning - another red flag (too busy). He also never visited the patient in the same facility after the procedure for a personal follow-up though he was on the same floor. To be fair, looking at imaging and results post-op, the work done by Cass for the procedure was good in itself. Specifically in Nakasone's office, some clinicians in the office were very attentive, others not so much. Unfortunately, the ones in charge of post-op care were not the attentive ones. Post-op, the phone number given for emergencies, etc was not working and no response from staff nurses. We were told to use the Straub portal to message the office, but we could not initiate messages. Again, communication issues. My family member would not have made it though the ordeal if I was not being a strong patient advocate 24/7 for weeks at their bedside. Thus, in final, if you are a patient with special needs/requirements I would not recommend. This office moves way too fast and does not have the proper communications system in place to help ensure a positive outcome.

Knee replacement, quality care,great orthopedic support, knowledgeable staff, definitely worth it.read more

Dr Burdick is patient & professional. He explained so even I understood what my issues are & the…read morepossible solutions. He wasn't rushed for time like so many other physicians these days. The staff were just as professional as well. This doctor is definitely a keeper!

My five-star orthopedic surgeon, Dr. Paul Morton (I'd give 10 stars if I could), referred me to Dr…read more Daniel Burdick, a physiatrist who specializes in pain management. Dr Burdick has been a great help, ordering x-rays that helped identify osteoarthritis in other parts of my body, providing pain relief injections into my seriously aching right hip, going over options for the various aches and pains, refering me to aquatherapy, which I loved and helped me get stronger without stressing my beaten-up joints, etc. Dr. Burdick does well in giving explanations. At our second or third appointment, during which I asked several questions, I explained that I was someone who was very involved with my medical care. Also, that I needed to understand things, which is why I asked so many questions. For me, better understanding increases my chances of positive change / success. Dr. Burdick not only grasped this immediately, but literally immediately began providing even more detailed information. He has never made me feel like I was bothering him or wasting his time by asking questions. I remember one of my gynecologists in St. Louis, something like 30 - 35 years ago. He was doing an exam and said I had fibrocystic breasts. I asked what that was and instead of answering, he dismissed me and said, "Don't worry about it." I found this to be paternalistic and insulting. I never went back. It was then I decided I'd never go back to a doctor who didn't answer my questions. Dr. Burdick welcomes my input and respects my decisions. He answers honestly when I ask him to weigh in on the options that have been presented. Like Dr. Morton, he laughs and smiles at my ridiculous jokes. This may seem like a silly thing to judge a doctor by, but it is important to me. I do better with doctors who will talk story with me. Dr. Burdick is part of the Physicians Clinic. When you enter from the entrance on the back side of Rehab Hospital, which is actually the main entrance, the clinic is immediately inside the door to your right, even before you get to the main desk. The waiting room, while small, is set up for physical distancing. The exam rooms are large enough to to allow for ample physical distancing.