Honestly, I can't say enough good things about this place. I wanted to explore something other than…read morethe dealership for routine maintenance and this place did not disappoint. After dropping my car off, they arranged for my transportation home which was great and stayed in constant communication throughout the day. My car was beautifully washed and vacuumed when I came back to pick it up which was a nice detail. They had to order a part that they didn't have in stock so on my second visit I elected to wait the 1-2 hours. They allowed me to use their conference room to take calls and work which was very nice and allowed me to make efficient use of that time. 10/10 would recommend.

I took my car to Autoscope Dallas in 2018 for repairs. Due to the friendly and quick service, I…read moredecided to go back on October 14, 2020 to get my car looked at due to my check engine light being on. After the technician discussed the issue with me - plus others things, of course, including check engine light, coolant outlet flange on cylinder head and a climate control unit replacement) - I agreed to the service recommendations because I trusted them based on my first 2018 visit. The October 2020 visit cost me $2711.38. Exactly 2 weeks later, I returned to the shop because my light was STILL on, my car was shaking (it cut off on me while driving multiple times), and my vents were only blowing cold air when I needed heat. This visit then costs me $5748.46 (a diverter valve was replaced, a coolant hose was replaced, a heat exchanger was replaced, front struts and upper mounts were replaced, and a right front bearing carrier was replaced). GUESS WHAT? I STILL had no heat. My car STILL had a shake and my check engine light was STILL on. I returned AGAIN a few days later and the technician gave me a rental while they tried to "figure" things out. They pretty much told me that at this point they were doing me a favor by looking things over for free since I had already paid them over $8,000. EXCUSE ME??? After one of their drivers returned my car to me and picked up the rental I was driving, the manager called to tell me they had taken care of the everything... again. But guess what... MY ENGINE LIGHT WAS STILL ON. I decided to stop dealing with them and went directly to an Audi Dealership for a complimentary inspection. They ended up listing SAME ISSUES (at a cost of $3,300) that were supposed to be fixed by Autoscope. Pissed was an understatement. When I informed Autoscope of this and showed them the paperwork from the Audi dealership, they confirmed that they had fixed what Audi was listing as not fixed. Autoscope offered to take my car AGAIN, but I refused. I wanted my money back for services NEVER FIXED. I complained to BBB but nothing ever happened. I lost $8,000 and HIGHLY recommend NOT to use or trust this company. Don't be fooled by their kindness.

Top notch service! Alway a great experience everytime! Pricing is very good - highly recommend!read more

Christian Brothers in Murphy is an excellent place to do business! There are not enough words to…read moreexpress how great they all are, especially Julia Garcia! She went out of her way to assist us when we had a problem recently with our vehicle. We appreciate their service and their help so much.

NTB on Central Expressway deserves a medal for dealing with me and my car's dramatic era…read more I came in for an alignment with a tiny window of time, and somehow they fit me into their busy schedule and had me in and out in about 90 minutes. Honestly, it was so smooth it almost felt fake. Then, because apparently I like to keep things interesting, I barely hit a curb the next day and immediately ruined the alignment again and popped a tire. Iconic behavior from my car. I walked back in fully prepared for the shame walk, but Rosa made it feel easy, fast, and weirdly almost fun. The alignment was under warranty, they got me taken care of again, and helped. Rosa communicated everything single comcern and helped me check out a few other concerns without being pushy or making me feel like I was being upsold into a second mortgage. Fast, kind, professional, and genuinely impressive customer service - especially considering how busy they were. I'll definitely be back... but hopefully my tires and I can take a little break first!

Super clean interior. Went on a Sunday around lunch time because my battery died. Service desk…read moreworker was super friendly and prompt. They were able to get to my vehicle within 5 minutes (maybe even less) of my arrival. Overall good experience, until the price :/ it was $400 to replace a battery on a Hyundai. In no world should it be that much... :( suck that they somewhat take advantage of younger girls who don't know much about cars. I mean $149 replacement fee...? $280 for a battery (that I now know) cost around 150. I mean really?