Cancel

Open app

Search

Tactical Auto Glass

5.0 (1 review)
Open 8:00 am - 12:00 pm

Services - Tactical Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Tactical Auto Glass Photos

You might also consider

Recommended Reviews - Tactical Auto Glass

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Tactical Auto Glass

You might also consider

Verify this business for free

People searched for Auto Glass Services 644 times last month within 15 miles of this business.

Verify this business

Blue Star Auto Glass

Blue Star Auto Glass

(9 reviews)

I really hate to write this review because I certainly don't wish Mr. Kami any harm but this…read moreexperience just absolutely shocked me. I purchased a glass from him, but when it was installed it, I noticed it was defective. When I confronted him about the issue, instead of offering to replace it, Kami became aggressive, which completely shocked me. I wasn't asking for much--just a new, quality glass. Although he eventually gave me a refund, that was his choice. All I wanted was a proper replacement, not my money back. In the end, I had to go to a dealer shop to get a replacement and ended up tossing the defective glass he sold me. So with that being said, It was never about "getting free service." I'm more than willing to pay the price for good quality work. After he left my home, he sent very unprofessional and un called for text messages. I added some screenshots so yall can see for yourself. Last one is him texting me and the other 3 is him talking to my brother.. (he thought it was my husband) The whole situation could have been avoided with better customer service. I understand that his job can be tough, especially working in the heat, and everyone has bad days. However, this situation was beyond anything I expected. I will say that I'm grateful that God was with me, helping me stay calm and remain kind throughout. So for that I will say yes Kami, he did, in fact, answer my prayers.

Kami "fixed" my window but didn't fix anything. The window fell out while i was driving on the…read morehighway and he hung up in my face when i tried to call back and explain it to him. Terrible people terrible service i am APPALLED

Little Elm Auto Glass

Little Elm Auto Glass

(2 reviews)

On a hot day they took my call for a bad windshield crack...responded quickly and took care of…read moreeverything making me know I made the right choice....I highly recommend their expertise....

I contacted Dennis to receive a quote to have my windshield replaced. He asked me a few questions…read moreabout my car and quoted me a price of $285 + taxes. I said I was just researching at this time but would call him back if I decided to go with him. I ended up calling him a few weeks later. He was surprised by the quote I repeated that HE gave me but proceeded to ask me the same questions as before about my car. He asked for the VIN number and said he would research and get back with me on a final price. When he did it was $301 (plus change)- that included tax. I agreed to the price and we set up the day to have it replaced. He called that day and said his new hire never showed up and he would have to reorder the windshield and send someone else the next day. The next day the contractor shows up, takes out my windshield and discovers the one they ordered is the wrong one. Dennis calls and says the new one will be more (over $400). I countered that price by saying that was not what I agreed to and was not willing to pay that price. He proceeded to say I gave him wrong information and so did the dealership. I argued that I provided him accurate information based on the questions he asked me and the VIN number which when he did his research should give him any other information he needed. He said he is taking $15 off and taking a hit by giving it to me for $400 something plus taxes. Continued to make excuses. He also had the audacity to say that if things went as planned I would be writing him a good review and now I'm upset and probably won't! I concurred that of course I was upset and asked if he was the owner of the business. He replied no- he is one of the managers. I said if he wasn't going to honor the price he quoted me I wanted the name and number of the owner. He gave me his name but refused to give me his number. He said he would contact him for me. He was out of town. I said even if he is out of town he can take a phone call. Still he refused to give me his number. He said he will have "Todd" call me. Todd did call me later that night and said Mazda dealership wouldn't provide them the right information and were the worst to work with and they don't like doing cars like Mazdas. I asked why Dennis didn't share that when giving a quote and add they may run into issues? He contradicted himself by saying they had no way of knowing this would happen (???). He ended by saying they would research it more and suspected the dealership is trying to pull one over on them to make some money and would have an answer for me the following day. Today the same contractor shows up with the new windshield to install and knows nothing of the issues I was facing the day before. I ask him to wait so I can make contact with Todd. When I call Todd he doesnt remember me from the night before and I had to remind him of our conversation. His response is that he needs a minute to call Dennis. While I'm waiting I explain to the contractor what is going on and he shares they hate doing business with Dennis because they typically run into issues alot. He showed me the price of the windshield and what his fee is to install and if Dennis or Todd won't give me the original quote he'll take care of me. It was $335. Todd calls me back - makes the same excuses about the dealership. I say non of that is my fault. They should honor the price they quoted me. Once I gave the VIN number it was Dennis' responsibility to get the right information. He said he would call Dennis again. Dennis calls me and says Todd has to go out of town and needs him to handle this. (???? - remember he told me the day before Todd was out of town). He refused to budge on his price. Said they would have to take a hit. I felt and said that he should take care of the customer, own his mistake and take accountability for his error and if that meant they had to take a hit then so be it. I agreed to do business with based a price he gave me. That would be doing good business. He said he can't do that. I said I didn't want to do business with him. He asked what would I be doing then and I replied it wasn't his problem now and he doesn't need to know. I didn't even want to give this rating one star. Thank goodness the contractor from Source Auto saved the situation by helping me out and giving me a fair price. He was professional and nice and did a great job. Thank you Alexis!!

Tactical Auto Glass - autoglass - Updated May 2026

Loading...
Loading...
Loading...