First thing first. We called in our order at 11:30 am. I was going to pick the take-out order up for our team, and order for myself at the same time. Seems easy enough, right? Hardly. I am a grown-ass 55 year old man, and I have never, ever, ever had worse customer service and more importantly, even worse food. This is an extremely poorly run restaurant, where there is no one officially in charge. Blame just gets passed around, and in this case, even though the %$#^ bag WITH OUR NAME was on it, they still "couldn't find it". It was finally found at the drive through window, and was cold as hell. The staff were unbelievably incompetent. The woman customer before me asked if she could get her drink glasses, so she could prepare to leave ASAP (she'd already been there waiting for 35 minutes). Get this... the dude BEHIND THE COUNTER mumbles that he doesn't work there and can't handle that request. The staff refuses to work with anyone at the counter, except to take their name. Two people before me left because they had visual impairments and couldn't read the kiosk screens. When I asked for help for them, the idiotic girl wandering around in the back kept saying... "Kiosk! We don't take in-store orders at the counter anymore!" Now here's the rich part... when I walk in, I grab the first person I can find to check in (which is ridiculous, because if I wanted to wait, and had paid for my food, why would I leave). And then I wait... ...and wait ...and wait ...and wait ...and wait Finally, I get annoyed (I've been there for 25 minutes, waiting), and the semi-leader goes, "Sorry, who is your order for?" I WANTED TO SCREAM I was going to order food for myself, but I will never, ever, ever go back to Taco Bell again. It was the rudest staff I have ever encountered, the restaurant was filthy, the people were completely untrained, rude, and incompetent. DO NOT GO TO THIS FILTHY TACO BELL. YOU CAN GET BETTER SERVICE FROM A WET RAG AND A SEPTIC TANK! ABSOLUTELY THE WORST SERVICE AND FOOD EVER! read more

I was really looking forward to trying the $5 breakfast box at this Taco Bell, especially since both the official app and website showed this location offered breakfast. I drove across town to get here, only to be met with attitude at the counter when I asked about it. A simple "we don't serve breakfast" would have been fine--but the dismissive tone was completely unnecessary. I ended up not ordering anything and won't be returning. On top of that, the location itself felt a bit rough. Definitely not worth the trip. read more

Taco Bell - I was really looking forward to trying the $5 breakfast box at this Taco Bell - Fast Food Near Me - Sacramento, California

Waited over 10 minutes and no one took my order or asked anything. About 3 people doing stuff nd not 1 person at the register. Lady at the drive thru window was just focused on taking orders and waiting on food for them. Looked at me a few times but kept just focused on the customers at the window read more

Taco Bell - Empty registers - Fast Food Near Me - Sacramento, California

I'm never going back. They're rude and they can't make potato tacos. You need to hire better employees. read more

Taco Bell - Fast Food Near Me - Sacramento, California

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This review is about Taco Bell located at 5919 Stockton Blvd Sacramento, CA 95824! Save yourself a trip, time and money. Read my review and the review of others. I had the most appalling experience at Taco Bell recently, and I feel compelled to share it. First off, the customer service was absolutely terrible. The manager, an older heavyset woman with a disgustingly vile attitude, greeted customers with hostility and clearly did not want to be there. Things only got worse when I ordered a Mexican pizza in the drive-thru. It tasted rancid--like actual poison. The shells were stale, the ingredients were old, and the smell was overwhelming with spoiled food. Normally, I don't return food, but this was beyond bad. I went inside to ask for a refund, and who else but the same rude woman met me at the register. Her attitude was just as nasty in person. After some hostility, she finally refunded my money but then refused to provide a receipt, leaving me with no proof of the refund for my records. When I asked to speak with her manager, she yelled, "I am the manager" and refused to offer her name. As I was leaving, I commented that the food was a reflection of her attitude--terrible. Shockingly, she then followed me out to my car and started taking pictures of my license plate! This was, without a doubt, the worst fast food experience I've ever had, and I will not be returning. read more

Save your money to somewhere else beside this taco bell 5919 Stockton Blvd Sacramento, CA 95824. Bad food customer service. Look like left over food that been on the shelf for a long time then be serve inside my taco and burrito box got 4 mess up burrito and 4 Crack shell taco. Never gonna go order for from this taco place ever again. read more

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If I could give no stars I would. The entire staff is rude asf and forget if you have to use the bathroom because they let the staff take all the bathroom keys with them on break so if you have health issues and you need to go to the bathroom, don't come here and also the staff it's completely rude as fuck they don't even say please or thank you they just tell you to do things they also spit in your food when you don't talk to them the way that they want you to read more

Taco Bell has always been one of my favorite and affordable fast food places , with that being said I gotten to know the menu pretty well , I usually get the power bowl , the lady at the drive through lady is always kind , I actually never ate inside but overall my order is always what I've asked for . Today I decided to use the mobile app and I didn't receive ANY of the sauces ... any sauce at all ...that was disappointing but for others just double check your order before you drive off . Thank you to the Taco Bell employees for working hard . Care:4/5 Quality:5/5 Cost:Decent Cleanliness:4/5 Atmosphere:4/5 Parking:4/5 read more

The customer service here is always a plus for me here,they're always really nice but ALWAYS check your order at this location before leaving.Inside is always clean also.My only complaints about this location is the wait can sometimes be lengthly & missing items & the picture I have attached. read more

Taco Bell - The Mexican Pizza I was so pumped for.Please do not place them on the bottom of the bag under other items. - Fast Food Near Me - Sacramento, California

Never had an issue with my orders here. The wait time for drive thru can be kind of long. Not sure if it's the fault of the workers or if it's always just the people in front of us. Always check to make sure you have everything before you go. Every Taco Bell that we go to would say that they have already put hot sauce in the bag, but when we check, there's never any. My husband is a hot sauce person, so if you gotta have your sauce, check before you go! Don't take their words for it. read more

Taco Bell - The $2 chipotle ranch grilled chicken burrito is bigger and better than the $4 burrito supreme. - Fast Food Near Me - Sacramento, California

Walked into lobby and was told by an employee behind the counter that if I want to order I have to use the self order kiosk. I observed 2 employees not too busy to were either was able to come and ring up my order which is part of what they are paid to do. This taco bell has several registers to ring up orders but the management here wants the general public to not have the option to have the order taken by an employee. read more

Ordered on line and went to pick it up and I sat there for over 10 minutes, just to get home and they forgot my chips and cheese sauce and the nachos fries were cold my spicy potato toco was old ugh! Why can't they get this simple meal done right like OMG! Wasted my gas here waiting so long for two tacos chips and fries read more

Horrible customer service as always, messed up my food and wouldn't remake it. I asked for a manager and he said there wasn't any. Asked him to remake the food since it was the wrong one and he told me no even though they gave me the wrong order. read more

There was a homeless man in there ordering food that had a slight scent, and the manager was extremely rude to him and told him he had to wait outside. He did absolutely nothing wrong. He was leaning on the counter waiting to pay for his order when she started yelling at him to get out. Of course words flew and he stormed out. He did nothing wrong and did not deserve that treatment. After I left, I found him crying down the street, and told how I felt; he didn't deserve it. I also asked him to not do anything to get himself in trouble. He was very thankful. I wish people could be a bit kinder and have some empathy. Maybe training would be in order at this restaurant. Stockton Blvd and McMahon in Sacramento. Thank you, A concerned customer. read more

Where my 20 dollars went to last night the trash !!! Food was cold food was all over the bag meat looked like it was left overs cheese was dry everything was just gross!!! Beware of taco Bell on Stockton Blvd . Place is Trash. !!!!Food i got was if it was being feed to a dog.Place need new Employees if your gonna serve trash why even applying at working at a fast food restaurant. read more

Taco Bell - Where taco bell went to the TRASH !!!! Gave me food like if they were feeding dogs. Beware of this location - Fast Food Near Me - Sacramento, California

I waited 30 min for my food and I just cancelled my meal. I never going back to horrible place again. Too many homeless people are here. This place is dirty. read more

We come to this taco often because it's the closest one to our house. The more we go the more disappointed we get. Ordering wise the person was very friendly and helpful. But once we get our order that's where it usually goes wrong. We ordered 3 crunchy steak tacos and instead of crunchy they gave me the soft tacos. We also ordered nachos bell grande and there was barely any cheese. So we ask for extra cheese. Last but not least we order three chicken soft tacos and there was no chicken. I just feel like it's either a hit or miss with this place. read more

Taco Bell - My chicken soft taco with no chicken. - Fast Food Near Me - Sacramento, California

I'm deaf and dumb and work at DoorDash. I came to pick up the delivery on 12.09 at 9:30 p.m. after driving the place where I need to place an order for drive through. I was the only client at that time. Your cashier started showing on the earphone and showing that I need to go back to the counter where I need to say the order to the microphone. Are you kidding me? It's a mockery! read more

The tacos are so skimpy mainly eating all shell like there is a shortage of meat, cheese and lettuce not worth the price I'm paying

DO NOT order Doordash from this Taco Bell. They tell your Dasher they don't have an order for you because they're crappy and then you have to deal with Doordash to get a refund. This is the third time they've messed up my order. It makes sense for the area honestly. Save yourself time and get Taco Bell from the one on Folsom by Petco. They're much better. read more

Dumbass place. If I could give zero stars I would. Always messing up our orders. Never fails. Get your shit together. I used to work here years ago and never had issues with people paying attention to what item goes where but these idiots who want 15/ hr can't even read and/or separate orders accordingly. read more

It's a typical Taco Bell. It looks exactly like many other locations. We came here recently because of the nationwide giveaway on Nov 2. It was the Doritos taco. It was 15 Min before the giveaway ended. The counter girl still remained friendly and kind. Haha I don't know but why does Taco Bell taste even better when its free? Lol. It's a clean establishment and the workers are nice. read more

Ordered a chalupa meal and a burrito supreme meal with a few sides and they forgot my 2 chalupas ! As I was checking bag she insisted everything was in there as I asked for my fire sauce too. Very disappointed. Now I have to cook for the kids . read more

This location on Stockton Blvd in Sacramento is the best!!! I love their customer service skills and food is always awesome . I come here all the time read more

Wow!! Horrible service! One of my tacos had a large black hair into it. The floors were dirty and the bathrooms weren't very clean. read more

You be wanting to feel for fast food workers and the shit folks put em through or even get their pay up. But man idk how the fuck y'all do a hiring process that causes your employees to give a drink for a combo but not the actual food that comes with it like cmon wtf is y'all problem the fucking computer screens tell you what's with the order like how the hell do you forget the whole DAMM MEAL and give only the drink this shit makes no sense read more

Ordered some food today. Got home and saw my mini chicken quesadillas barely had anything in them. They were folded weirdly(in thirds--not in half) so I open them up to refold. There was only a small amount of meat and cheese etc. I know it's only $1, but come on now. I would usually come here because my house is nearby. They're usually good on these things and the drive thru lady was great~~ that's why I'm giving a 2 star and not a 1. Not sure if someone new is working, but they need to step it up. read more

Taco Bell - Mini chicken quesadilla was a major disappointment. I don't know if someone new is working on it, but they need to step it up. - Fast Food Near Me - Sacramento, California

Two stars due to portioning .compared to other Taco Bell's this one skimps you on ingredients portion like meat beans cheese lettuce tomato and there crunch wrap was literally the size of a CD all tortilla and looks like they used the iron and flattened it to grill it but squeezed it to much almost as thin as a quesadilla .... read more

Slowest drive thru EVER! Make sure you plan to sit in your car a good 30 min. Doesn't matter the time of day either. Also check your order when you get it. read more

Paid for extra cheese and sour cream and didn't receive any. Asked for no meat or tomatoes on my nachos and guess what was on there. The meet and tomatoes. Also very bad customer service at the window. read more

whoever made my order at around 11:30am knows what they're doing, all my food was made correctly customized and was delicious

I like this place. They really have a good customer service. From the food I like low carb bowl. That's pretty much the only place that has it. I have been looking for a place that has low-carb food for a long time then I found out on Internet that Taco Bell has it and I was very surprised. The entire look very clean and well taken care of. The parking lot is huge. There is a unlike customer service, because they really took care of me. One time I'm here and I was about to pay for my food and then my card started to decline. I try different card and it was also declining. I want on my bank account transferred money from one to another, however it was still declining. Then, I told the person at the register that I will not be able to pay for my food because on my car is declining,. She told manager and Manager called me and gave the food for free she said that she's not going to throw away food That was very sweet. read more

Yesterday I had bad day at babysitting. I want to get something good so I went this this location . I ordered two grande nachos without tomatoes, two chicken quesadillas , two cheese quesadillas, two orders of cinnamon twist and two Baja blast slushy. When I asked them that I have everything . I was super tried and fed up with the lie about my orders. They forgot the two grand nachos and two cinnamon twist. read more

I have been to this location before and had a great experience. On this trip I have over a 10 minute wait for 3 soft tacos. There was also a homeless man sitting in the corner taking up 3 tables with all of his belongings. I felt uncomfortable waiting forever for my food. Staff is very nice and friendly and location is fairly clean. read more

I have been there 3 times this week since it's down the street from my house and everytime I've gone there I've had to have them remake my food because they are half assing it. The food is poorly out together and very skimpy. The last time I went 2 nights ago I ordered 2 crunch wraps. One came out hard as leather and the other had nearly no meat. I asked them to remake them, the short heavy set Asian girl gave me attitude and told me to just throw the others out. When they were remade they were the same exact way. I won't be coming to this Taco Bell anymore it's full of snotty teenagers goofing off. read more

Taco Bell - My still empty crunch wrap after I asked for it to be remade - Fast Food Near Me - Sacramento, California

Went there this morning 6/8/18 Sunday around 9:30am two people working inside one customer at the drive through one customer inside he was waiting for his stuff,the lady (Indian) lady looked at us and said nothing kept talking to the other guy!we waited about 10mins and nothing.this place is usually slow but not like this and we have never been ignored like we have today. If I could give a zero I would. There was no excuse for this.. read more

Just went through the drive thru of this Taco Bell and ordered a couple things most of them being stuff with tomatoes in them. While eating my 2nd chalupa I found a rotten piece of tomato, no big deal I pushed it off and kept eating but after eating more I find more pieces of rotten tomato. I call them and they say that's just how the center of the tomato looks I can assure you it's not rotten. She says bring all your food back will replace it, but we had eaten the majority of the food and just pushed the tomato off until we notice more. Gross!!! read more

Taco Bell - Fast Food Near Me - Sacramento, California

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I swear this place always messes up my order. I'll order a bean burrito with no onions and extra cheese, and i end up with no cheese and extra onion. The soda never has enough syrup amd the owner is a d*ck. Oh and my burrito last night had a piece of plastic in the last bite. Disgusting. read more

Taco Bell - What I found in my burrito last night - Fast Food Near Me - Sacramento, California

I'm no going to lie I get working fast food but I went there super early and decided to read me my family crunch wraps. 1 they did not label it at all I had to cut into all of them to make sure everyone got what they asked for and then 2 the lady asked me if I would like sauce and I of course say yes and end up getting ketchup and one packet of salsa just one packet kinda ridiculous after I order 4 crunchy wraps. This isn't my first time going here i I've ordered door dash and it was sent to this Taco Bell and honestly has really shitty employees they don't care for u one bit and then when I called to talk to them about my missing food they said they can't help me and hung up on me this business need a new manager who is will to fire employees who are rude and disrespectful to customers I understand having a bad day every now and then but this location seems to have bad day all the time I would not go to this location if you can go to the on off Folsom but even that one has bad day too. It's just frustrating seeing a business like fast food treat the customers like nothing and after all I'm a quiet person it takes a lot to make me go off and this did after not getting what I asked for. There manger who is female she doesn't care about anything she says she will talk to her employees but it doesn't seem like that happening this business needs new management read more

I'm pretty much here everyday! I eat lunch here because I work nearby. They're always polite and have not once got my order wrong. Food is always fresh, just like the remodel. Although recently I've noticed they don't leave the hot sauce out any more. I guess people are wasting it or taking too many?? WTH? I'm pretty much a regular. So I'd recommend it to all. Godbless read more