The line moved quickly today. My order was correct. The people were friendly. Well done.

love this taco bell! They are always so nice and so fast. love the online exclusive deals!!!

The past 2 times I came here they have given me almost no meat on my chicken chalupa. Also, I paid for double meat for my daughter's tacos but they did not put it on there. I called to let them know and they never answered. read more

Taco Bell - Fast Food Near Me - Sacramento, California

Terrible do not go here! Wait times are outrageous regardless if you order in person or through the app. I did a mobile order and went through the drive-through with only one other car in front of me and waited. 15+ minutes. read more

If I could give negative stars, I would. I ordered through the mobile app for delivery. Clear, simple, spelled out. And somehow this Taco Bell still managed to completely ruin it. First, they forgot my two chicken street tacos. Then, some Einstein in the kitchen decided to replace every single item I ordered with ground beef for steak. Their steak always tastes like it was cut off an old boot and dipped in sewage. If I wanted steak, I would've ordered steak. This isn't rocket science, it's tacos. Because it was delivery, I couldn't even fix it before leaving. By the time it hit my table, I was staring at a bag full of chewy disappointment. No tacos, no ground beef, just sadness and rage. This isn't a minor mistake, it's a masterclass in incompetence. Do yourself a favor; unless you enjoy disappointment drenched in failure, avoid this Taco Bell like the plague. read more

Review is for today (4/18/2026)! The young woman who handed us our drinks and food today was super attentive and helpful and very kind and smiley! The food was made super quick and the bag was assembled neatly! Not too mention it's always clean and tidy here! Big props to the staff at this location. Always so friendly here! Ps, I hardly ever review but today, the young woman was such a ray of light. Please reward the staff asap read more

Let me start off by saying I love Taco Bell but I am so disappointed. I ordered a nacho bell grande with extra beef and extra cheese but they literally put like no cheese on it read more

Taco Bell - Fast Food Near Me - Sacramento, California

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if i could put 0 stars i would. probably the most uncomfortable taco bell experience in my life. homeless people sleeping on the tables inside, workers are all screaming and throwing a party in the back. felt like i walked into a nasty frat party, i just wanted to sit and enjoy my chalupa man... had workers yelling and laughing so loud i couldn't even hear myself think. tables were dirty. floor sticky af. felt like my meal was made by a blind person. i'm traumatized. read more

7/26/2025 The Worst Customer Service from Everyone Involved: from placing my order, having them make the order & the window service person, Curtis B. My order: 1. Nacho Fries $3.49 - the Fries were old, freezing cold, rock hard and completely inedible with the Cheese Sauce Cold & Useless Since the Fries ; 2. Three Tacos & Drink Meal Deal - NO Tacos (3) - Didn't Charge Me But Charged $3.19 for the Over Iced Pepsi, 3. Nachos Bell Grande - Thrown Together Sloppily with Minimal Beans, Ground Beef & Cold Gelled Nacho Cheese Sauce, a Splotch of Sour Cream, a Sprinkling of Tomatoes & Bottom of the Bag Bits & Pieces of Tortilla Chips. In summary we ordered enough food for two people but only one person got what they ordered. The other person did not get their three tacos & couldn't eat the cold stale rock hard fries and nacho cheese sauce was useless. These people should not be making $20-$25 an hour because they're not capable of taking an order correctly, selling inedible food that they know should have been thrown out, filling the cup up with ice to the brim then pouring Pepsi in which is ripping the customer off and overall I'd say these people are either on drugs or stealing! I tried calling them on 07/26/25 but they didn't pick up the phone and I tried calling again on 07/27/25 and again they didn't pick up the phone but let it ring ring ring! I'll be bringing the receipt and this paper into Taco Bell at 5210 Auburn Boulevard, Sacramento, CA 95841 Phone number (916) 342-8203 and if I can find Taco Bell corporate phone number I will make a formal report with them as well. read more

It's Taco Bell. You are going there for mid service, it's, "lemme get..." and half the time they get your order right and half the time they don't!! But they accommodate wrong orders so double check to be on the safe side. Don't go after hours, it can get sketchy in the area. Once again, it's Taco Bell. read more

Curtis took my order in the drive through and he was very thorough, extremely helpful and kind. He has some of the best customer service skills I've experienced from a fast food restaurant. Thank you for being awesome Curtis read more

How are you still in business? Seriously? I've lived in this neighborhood for years and used to come here more frequently but even before Covid this location was always slow with very few customers around. Now? Forget about it! There's barely any cars in the drive thru or any customers parked outside every time i pass by it. For obvious reasons. The "service" at this location is beyond slow and sloppy. These people can't even handle a couple of customers in the drive thru even when they do get them. It'll take you at least half an hour to get your order if there's even one car in front of you. That's how incompetent the owners and the people they employ are. I rarely even come here anymore but when i do there's always somebody that backs out of the drive thru lane. Just as i did today. I went to the McD's down the road instead on Auburn Blvd. Got my order within 5 mins! You suck at this! I wouldn't be surprised if this is a front for laundering money. If i were the IRS? I would audit them! read more

They go above and beyond, great communication and quality service. GM and all the leads are the best.

The evening manager and the daytime manager are 2 males that are absolutely amazing. They always go above and beyond. And they are so kind and friendly. Always gets our order right and asksus if we need anything else going above and beyond and the place is super duper, clean. We go to this Taco Bell just because of them. I wish I knew their names.. they deserve a raise read more

Best ever experience with curtis fr took a 5min for the order he was fast and give us the greatest experience

I went in for a burrito and Luis was the server at the counter. He was so nice and thoughtful, great customer service!! Made my day.

Big shoutout to Curtis! Excellent customer service and really knowledgeable about the menu! He is definitely helping better this locations reputation! He deserves a raise!!! read more

Borderline dog sh*t 30 minutes for 5 items is crazy sh*t should be sree by now lazy ahh workers taking their time didn't go to in an out because line was long but this s*it is more expensive longer to wait and food is trash. Would be nice to leave a 0 star review it's crazy how these worker get paid $20 an hour all they should get is about $13 at max read more

Beware if you order at night their night crew is garbage. Burnt chicken nuggets food thrown in the bag they don't seem to care.

I don't understand the negative review. The people are always so friendly , the food is is hot and fresh . Clean and awesome

5 star for customer service, especially now! It's the pandemic and the mexican pizza is back! My partner and I didnt go out much during the early pandemic times. We read about how rude people can be to the service industry and could not believe it. It is May 2022 and people are still rude! Despite the extra stress from unsympathetic customers, the workers powered through. The ZERO star goes to the entitled customers and the Taco Bell corporation for not supporting their workers. If the company is going to push for a promotion, new item, or return of a popular item, then they should plan accordingly. Also, provide more damn direction so your workers who are on the frontline don't get so emotionally distressed. After leaving the restaurant, one of the workers apologized for the frustrations from the customers and wait. Oh my goodness. I told them to just take care and not to worry. read more

Taco Bell - Posted is my power bowl item that I scarfed down after some work out. - Fast Food Near Me - Sacramento, California

I loved my experience here. I came through the drive-thru about midnight, I placed a large order, I was with the family and often times when I go through a drive-through I like to order my food using a British accent, it was totally fun. The person that took my order had such a fun personality through the speaker. Her voice was super friendly, she made my overall experience really fun. Once we pulled up to the window, we both laughed as she greeted me. I like to see people having fun at work. It was great! they gave us complementary cinnamon twist because they had so much fun taking our order. read more

Lobby never open... lady said its cuz they are understaffed. There was like 6 employees inside... also I hate when people are condescending. Black american with long hair and gold earing slim built was like have a nice day and closed the window on me when he seen I was going thru difficylt time. He coulda helped me thru the dd situation but didnt have the patience and instead ran away and let woman come and talk to me. What a beta read more

i go all the time, my bf loves that place but damn i got some serious food poisoning from eating at this place last night. been throwing up ever since. the people are always awesome but the food was not good last night and i stopped eating it half way through. i hate wasting but it just wasn't it and now i know why. read more

Honestly it's pretty sad that you can't have good faith in people and some are just completely incompetent. We asked for STEAK TOPPED FRIES. Not a freaking burrito. We checked our order at the drive through and went back because they gave us a burrito and then they ended up giving us another damn burrito??? We didn't check this time because we believed it was just an honest mistake, but that ended up being our mistake. And now we realize that it wasn't just an honest mistake, but sheer incompetency and employees not even knowing their own damn menu. Picture provided for proof. And let me add, we had quesadillas as well and they were burnt. All I could taste was burnt. No cheese or filling in the end slices and only in the middle two slices. Absolutely ridiculous. I really hope this place shuts down or gets new management/employees. read more

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Would give zero if I could. Ordered 35.00 worth of food. 2 females and one male was working. I made a mobile order and the young lady said to park. I parked and waited. She brought my food out no drinks. I asked about my 4 drinks she said they're coming. Waited a few more minutes and the young man comes out with my drinks, and apologized to me 3 times and said he was so sorry, the 2 girls inside were not doing their job. I get home and all of the food has hardly anything in it. At all. Look at the bean burrito in the picture. No beans. I also customized a few items that cost extra. So none of my extra customized requests were added to the food. I called the Taco Bell upon getting home and seeing my food made like this and the female, don't know which one, said "that's your problem sorry" and hung up. I will be talking yo the franchise owner about this since she works in the A.M read more

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This is THE worst Taco Bell in the area... highly recommend you drive the extra two miles to the Madison Ave Taco Bell. 1. Food quantity and quality are inferior. I have never received tinier burritos! Tacos shells are barely filled... 2. This location sets its prices WAY higher than ANY other TB. Not sure just how they get away with this... So... poor quality and the highest prices I've ever seen!!! NO THANK YOU! read more

My partner and I went through the drive thru tonight and was stuck in the line for like 30-45 minutes. It turns out they ran out of beef, which they can't really control so I don't hold it against them, but what really bothered us was when we got to the window and everyone inside was not wearing their masks. We literally saw the person working the window wipe his nose with his gloved hands and then continue using the dirty glove to bag our food. Then when we actually were able to eat the food, all of his tacos were cold, my bean burrito was very sad, and the chicken quesadillas we got were barely even cut. Plus the food then made my partner sick. Overall, even tho this is the closer Taco Bell to us, we will be making sure to go to a different location from now on if we have another craving. read more

Taco Bell - Chicken Quesadilla - Fast Food Near Me - Sacramento, California

The service was great but went I went home to eat my whole order was wrong and I don't appreciate paying more for a supreme to get a normal chicken taco very disappointed!!!!! read more

made my day! placed a mobile order after a stressful day and not only was my order perfecT, there was an extra taco AND all the sauce that I asked for (which was a lot). Employees were also the sweetest, thank yall! read more

I ordered two boxes for my wife and I and they missed one chalupa from 1 of the boxes. And the rest of the meal, burritos and tacos, were poorly constructed and fell apart. You can tell that quality at this Taco Bell is not on their priorty list. This should be a red flag, health wise. I caution you from ordering at this place. Go to a different Taco Bell. read more

This Taco Bell is one of the best in the area. The best part of this place are the employees. Everyone is super helpful, friendly and our order is always right and the food is freshly prepared. Coming from a different side of town where the employees were rude and the orders were consistently wrong, this was a great experience! If you're craving Taco Bell, go to this one! read more

I waited over 10 minutes to get my food and when I got home the food looked sloppy and gross. I was also missing a couple of things. The food was over priced but the only reason why I'm not too upset is I got the food for free. Their card reader wasn't working and the person that was working was over it and just gave me the food for free. I don't blame the workers, they are understaffed. Who over owned this place should put in the money to hire more and pay the people more or at least enough to care about their job. read more

This is by far the worst Taco Bell I've ever been to. I don't know why I keep going back!!! The inside is fine I guess. But they NEVER get my order right. All I ask is for extra red sauce on my bean burrito. They don't put ANY red sauce on it. I've taken it back for them to correct, I've made clear I want extra red at the window. I've told them inside to make sure to put extra red on it. Each time- NO red sauce. I've had it! read more

Nothing but lettuce and sauce no potatoes :(. They're also very old and stale. I wish people cared about there jobs more sometimes lol. read more

Taco Bell - Litterally nothing but lettuce basically. Don't go here - Fast Food Near Me - Sacramento, California

Wife placed an order in the app at 12:15am. We drove over to pick up at 12:30am and pulled up to the Drive Thru as per the app. Guy comes across the speaker and says we are closed. Told the guy that doesn't work as we have an online order that said we can come and pickup now. He said sorry we are closed now; we closed at 12am tonight. Told him that doesn't work, what are we supposed to do about our food? He replies, not my problem, call customer support. Would give this location 0 stars if possible. Horrible customer service and definitely will be calling to get a refund. read more

I feel like ripping on a place such as Taco Bell is bad sportsmanship. Really...play silly games; win silly prizes. Right? As far as locations go, this one was ok. I was not a jerk to the staff and so they were almost nice to me. It worked out. They all ran out of the Mexican pizzas in the area apparently. This one didn't put up a sign in advance for this like the other one did. Oh well. Stuff runs out. Supply chain nightmares. Plus marketing hype. I get it. First world problems. read more

Ordered on the Taco Bell app and three of my items were missing. So disappointed because I always go to this Taco Bell and they always make sure I have everything even when something's missing but they said they can't do anything because it's through the app which is crazy to me because I'm missing three items. read more

I went through drive thru and sat in line fir 25 minutes. I asked the girl at the window what the hold up was and she raised her voice at me and said". WE HAD LOTS IF DOORDASH! ". Didn't apologize for waiting so long along with 5 other cars. If U had a way to leave, I WOULD HAVE. THIS IS UNACCEPTABLE IN THE DRIVE THRU!!!!!!!!!! Please find a solution for this cluster f--- read more

So we purchased three Taco bell boxes tonight. And all three were supposed to be the chipotle grilled steak burritos but we got ground beef frito burritos instead. very disappointed with the inadequacy at this location. Have had many other times when they got the orders wrong her.e but never all three orders wrong! read more

Taco Bell - Fast Food Near Me - Sacramento, California

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