Employee was rude and ignored me. After placing an order I stood at the front counter to ask for bathroom code. The employee made e contact with me and kept walking to the back. I stood and waited a few minutes until my food was done to ask for the code. since kiosk ate the main focus for customers to order food, they should be more mindful to customers needs. read more

Gave me old hard chalupael wrap..not trying to break a tooth! I was really looking forward to taco bell for some reason, but I'm done

The pricing is unacceptable. Y'all are charging probably 50% more for the same if not worse shit read more

Taco Bell - Seven dollars for Chalupa that is barely filled is unacceptable. Taco Bell you have lost your damn mind. This will be the last time I go. - Fast Food Near Me - Rancho Cordova, California

Their system went down, however the staff was extremely proactive, fast and friendly. Thank you. Good job team! read more

Taco Bell - Nachos Bell grande - Fast Food Near Me - Rancho Cordova, California

Ordered an insane amount of food on the app and they made it really quickly and were super friendly. Since yelp wants me to talk about the "ambiance" the lighting in the drive thru was romantic. read more

Came into this location today to get food with my wife. After standing there for 10 minutes we couldn't even get anybody to look up and take our order. Your menu system is junk and won't let us order the way we want to order. Anyway plenty of other places want to take our money for lunch thank you have a great day read more

Taco Bell prices just aren't worth it whatsoever anymore!! Got 2 crunch wrap supremes and 2 cinnamon delight 2 packs (for my bf and I to share). The total was $20.43, that's insanely overpriced. Besides that the crunch wraps were very thin and not very filled. And they only gave 3 out of the 4 Cinnabon delights. It's extremely disappointing considering they cost $5.38 before tax. They also were hard as a rock and barely warm. Overall disappointed and wouldn't recommend you waste your money here. (Or any Taco Bell till they chill out on their high prices) read more

Taco Bell - Incomplete x2 Cinnabon Delights 2 Pack (other food was disappointing, all overpriced, waste of time and money) - Fast Food Near Me - Rancho Cordova, California

Don't go here! Your food will be cold and you'll be waiting at least 20 min for your food smh

This used to be a great Taco Bell. Place sucks now though. Skimpy portions and holding back on the sauce packets. Hardly any cheese at all in tacos. Had to ask 4 times for more sauce... 7 items and they give me less than 7 packets.. then 1-2 more on each request after that .. all this while in the drive thru... like wtf?!? Do you get paid based on how much mild sauce is left at the end of the shift or something? Can I get at least 2 packets per item??.. apparently not. Pretty annoyed! read more

What is going on with this Taco Bell? I know we aren't buying a 5 star culinary masterpiece but it was disgusting.the staff didn't acknowledge us for 15 minutes, the store was dirty. Just so disappointed and won't be coming back. Where is the manager? Is there one? read more

I went to toca bell today at 9:00 pm and I had ordered a good amount of food. My cousin got a crunch wrap, and the beef was very old and smell like metal. Also I got a bean cheese rice burrito, and the rice was very hard and crunchy. I don't know what they put in there. I will recommend to never go to this Taco Bell ever again I think I'm getting sick. read more

Daniel the AM manager on duty really helped, and went above and beyond for me. Great customer support, and wanted to give him the upmost admiration for his customer service skills. Good manager, he solved the issue I had with being locked outside when picking up a mobile order( they just opened, and I drive a semi truck, its not going through the drive through). Appreciate the help Daniel. Hope im not spelling your name wrong. read more

the lady who was working the drive thru at 10:30 on thursday messed up the order and this wasn't the first time. last time i went she got the sizes wrong and was missing food, this time when she repeated the order it was correct but when we got the receipt the nacho fries weren't there, i had to go to go back in line and get them. when i get them they're COLD HARD AND STALE. the lady had attitude and seemed she didn't care how she did her job. the amount of times she's messed up my order and things i've had to repeat is crazy. i shouldn't have to go back into the like because she messed up the order and wasted my time and her co-workers time. DONT GO HERE read more

If I could leave her, no stars, I would every time I order here they get the order wrong every time I have to go back inside and get a new order. When I go to the drive-through, I have to throw the food back at them every time they fix it. Just drive up the road 2 mins read more

This particular taco bell is ALWAYS disgusting and vile. I cant imagine they are bringing in good business. Ive eaten at this one about 6 times over the timespan of 3 years. EVERY SINGLE TIME the beef has an off taste, like cleaning chemical or something. This most recent time, i got slow roasted chicken crunchwrap sliders in a luxe box. The entire food order and bags smelled disgusting before i even opened it. Very offputting smell. I still tried to eat it, and the chicken was dry and seemed dehydrated while also a pretty dark color. It was a big part of why the order smelled so weird. It also tasted seasoned differently than any other taco bell ive gotten slow roasted chicken from. It was 100% old chicken from the day before, as i even ordered during the first hour they were open. This is by far the strangest and possibly even malicious Taco Bell location i have ever come accross. Their management and cooking methods need to be analyzed and controlled more strictly. This is a health hazard and i might have to report it to the health department and BBB. read more

Worst Black Bean Crunchwrap Supreme ever; thin, dry, insufficient black beans and tortia was rubbery. Also, restrooms require an employee to unlock and they were still sub par. read more

I have come to this Taco Bell a few times now through drive through. Each time I have asked for no tomatoes they have still put tomatoes on the Mexican pizzas I've ordered. Resulting in me needing to throw them away. Today around 12:30PMwhen I went I verified with the blonde lady working the window/speaker if they could please ensure there wouldn't be tomatoes on the Mexican pizza if I ordered it again. She confirmed there wouldn't be. There still was, big pieces in fact. So I drove through again and she said oh you meant the red sauce and I asked if the red sauce had tomatoes in it/or if it could be placed on without tomatoes because I have a tomato allergy. She communicated that they could do hot sauce without tomatoes. I thanked her and waited patiently in my car next to the drive through window. This is when she went toward the back of the kitchen and a very rude man shoved the new order in bag at me. I drove out part way from the drive through and checked this time there was no sauce at all. I parked and went inside and waited for a long time, as I heard this same man speaking rudely to another employee-a brunette woman, then came to the front order counter. I communicated the situation and asked for hot sauce packets. This is when the conversation with him escalated and he continued raising his voice, interrupting me and blame shifting on to me as the customer. He was very loud, hostile, aggressive, insistent and very unprofessional. To which I said I would be putting in a Yelp review for management. After many times of communicating that it is a health and safety hazard to give a customer an ingredient they are allergic to and has communicated they have an allergy to. I communicated many times tomatoes could make my throat close up. He continued yelling that I should've said no red sauce. Taking no responsibility when I checked before placing this order today. I certainly hope upper management will see this review and reach out to me notifying me of rectification of this situation as being yelled at by this taco bell employee was completely unacceptable, highly unprofessional and needs to be addressed. read more

Taco Bell - Fast Food Near Me - Rancho Cordova, California

Great burrito great freeze drink had a fricken awesome time. When you get off the freeway on hazel and your about to roll into orangevale grab yourself a Taco Bell meal and have a great time like I did... no this is not a automated review my name is Noah and this is my honest review. read more

Are you serious!?! Large tall manager dude...what a jerk! Your cashier ripped off my 11 year old for 30 bucks for 4 quesadillas. Then when I have her exchange the tacos THAT YOU MADE INCORRECTLY you make her PAY MORE?! ARE YOU F'n kidding me! WORST TACO BELL EVER!! Shame on all of you! read more

Taco Bell - Well this was a frustrating trip to a Taco Bell! - Fast Food Near Me - Rancho Cordova, California

Service - could not be slower. Only ordered Pepsi and chips. For a while I thought maybe they were making the chips. Only a few other customers and the cashier was clueless about how the kiosk worked when asked a question. read more

Very Rude Employees. This isn't the first time I've had issues with this person at this Taco Bell. Last week she forgot to add my meal and then just shrugged when I asked her about it. This time she hands me an ice tea that looks and tasted like water so I asked if she could change it and she argued with me about it. I know I should expect much but come on lady! I always order ice tea and know what it should look and taste like. She rolled her eyes and was very rude about it. I'm sorry if she's having a bad day but I'm not spending $ on something that doesn't taste right. Hope she has a better day going forward. read more

You would think they would do something to improve their reviews. Nobody at counter to take my order so I did it by screen then they got my order wrong read more

I attempted to get breakfast at this location and the manager asked me to walk through the drive-through. I'm not about to walk through the drive-through with cars in it. I don't think that would be one of Taco Bell's policy and I think it would look pretty funny. I drive a big truck so my truck will not fit in the drive through and due to the coronavirus the lobby is closed. While the manager was outside washing her vehicle I asked if she could take my order and she said "We usually don't take orders unless your in the drive-through" And then she continued to clean her vehicle. She could have took the order while I was standing in front of her because she did have her headset on or she could have went inside and punched in the order especially since the parking lot was empty and the drive through had one car in it, but instead she continued cleaning her personal vehicle while on the clock. What a way to drive away customers. I'm sure her vehicle was more important anyways. I work in customer service and I always put the customer first no matter what I'm doing. read more

Taco Bell - a white jeep parked in front of a taco bell store - Fast Food Near Me - Rancho Cordova, California

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The young man at the drive through brightened my day. Unbeknownst to him, my day really needed some brightening. I went through the drive through and ordered my food as normal, was met with a cheerful smile and my food was presented in one of their boxes with all the sauce all the napkins and a couple of wet naps. The food I order does NOT come in a box. The extra care and consideration from one human to another was something that I would expect from a fine dining restaurant, not so much from taco bell. THANK YOU THANK YOU THANK YOU for cheering my spirit today, I appreciate it so much!! read more

I've only used the drive through, but the staff I've interacted with were all surprisingly kind and very good at their jobs. The food is always assembled well too. I feel like this must be one of the higher quality taco bells or been to. read more

Alisha has no business working in customer service. They forgot to give me my full order and then ignored me as I tried to wave them down. I finally had to lay on the horn to get anyone's attention. When I got my drink she blamed on the other person instead of taking the heat. When I asked for the manager she lied and said she was the manager, and told me to get out of her drive thru. She then slammed the window and walked away. I asked repeatedly for the GM name and the corporate office number and she refused to give it to me and threatened to call the police. I will absolutely be taking to this to the top management. She needs to be fired immediately. Methheads shouldn't be allowed to work at food establishments. read more

Jesus! Almsot 12 bucks for this mess. I cant believe I didn't check! I got over charged. They missed like 3 things off my order! Lived here my whole life and my moms and they can't ever get it right! Y'all are garbage!!!!!!!! read more

Taco bell is a fast food restaurant you can always rely on. They get my order right unlike McDonald's, and their prices are fair unlike McDonald's read more

I waited over 20 minutes for this quesadilla which was also missing the sauce. To top it off the customer service was non existent. read more

Taco Bell - Yum. - Fast Food Near Me - Rancho Cordova, California

One of the dirtiest Taco Bell's ever. The floors the tables. Disgusting.... I wouldn't even look at the restroom.

Greatest drive-through experience of my life!!! Would drive through again! Discovered my new found love for cinnamon twists and crunchy... what was it called? A crunch wrap supreme (aka a flat fancy taco), thanks to the wonderful Alana... I don't know her last name... oh well Alana! More like Alana-fun! Ha ha ha If the big boss man at the Taco Bell sees this, I just want you to know, ALANA DESERVES A RAISE! Best customer service I've ever experienced! read more

This place has problems. They can't get the simplest orders correct. I went through the drive thru and ordered 2 regular tacos. I get to the window and pay. A few minutes later an employee tells me they made supreme tacos on accident and asked if I wanted them. I politely declined and asked for the regular tacos. After more minutes he gives me the bag and I'm on my way. I get to work only to find out they gave me the supreme nachos. Almost 10 minutes from ordering to receiving the food and they couldn't get it right! Regular tacos, nothing special, it's not that hard!!!!!!!! Feel free to refund my order. 2/7/2018 at 1:13pm, order # 345735. read more

I will never come back to this taco Bell ever again. the restaurant is dirty has food and wrappers all over the floor no one has washed down soda machine or the condiment bar. I asked for mild sauce since they did not have any and I got told sorry but we're completely out to have another customer ask for mild sauce and was given mild sauce. they have homeless people sleeping in the restaurant the workers are slow they don't seem to want to work .one of them that actually had to help a customer was rude and had headphones in and this was trying to hurry the customer up. not a great experience read more

Haven't even checked my driveway thru order (hoping it's all there ) but the gentleman who took our order, helped with making our food, and gave us our food, was such a nice guy. Friendly, attentive and funny. This five stars is to you, the real mvp read more

ZERO STARS !!!!!!! Should have known better when there were no other customers there. Totally empty at 9:15 AM. Ordered a "Crunch Wrap Supreme" and sat down a few tables away from a Taco Bell employee on break. Big mistake ! She talked so loud on her cell phone while eating her taco and *non Taco Bell items" I could not even hear the over head music. I moved as far away from her as possible but still could not escape. The Crunch Wrap Supreme was the worst ever !! I will never return to this Taco Bell and maybe to any other .. read more

Lame, came up to the drive-through they told me they couldn't help me because it was a shift change and it's going to be 5 to 10 minutes. No thanks! read more

This location has consistently bad service. I'm at this location pretty regularly and order close to the same thing every time, and yet some how my orders get messed up consistently. Most times I move on as it's not worth the trouble but today, I returned to the restaurant because the food they gave me wasn't even close to what I had ordered nor appetizing. I know this is Taco Bell, but this location in particular has subpar food quality and customer service. read more

Just wanted to share how my experience was going there this evening, we sat in the drive threw for about 15 min with only one car a head of us. No biggie I understand the covid rules have changed things. Now we get up to the window and the guy looks like he is higher then a kite got our food and left. As we pull out and turn in to hazel we notice we are missing a item then we start to eat and notice there's onions when we asked for no onions! It may be no big deal to some but I am allergic and I shouldn't have to make it a big deal to get food I can eat. We are on a time crunch so we couldn't turn around so I thought I would call let them know what happen and give them the opportunity to say come back when you can and we will fix your order. So guess what happens? I call the phone rings and rings and then they answer and HANG UP, and now I went from irritated to mad that's just rude! So I call again and it just rings and rings and rings. I am glad it's not the only Taco Bell around because I will be going to another location next time. This review has also been posted on google. read more

Never go through drive through. They have always missed something in my big orders( over five items). Use a lot of lettuce to fill your tacos read more

Worst Taco Bell I've ever been to. Went in the Drive thru line and didnt get an answer. Drove up to see another car at the window. Heard the voice box behind say please pull forward. Once behind the car in the window it took 15 minutes for them to get their food. Once they got their food I just drove off. Absolutely Terrible. read more