All of my food was cold! I'm very disappointed! I go to get my same order. Supreme luxe box. I get home ,mind you I only live 3 mins down the road. I bite into my burrito and the soft shell is cool and the inside if cold! My chicken chalupa was hard as a rock! I couldn't even finish it read more

Gave it more than one star because the guy at window was nice but don't expect to get any meat in your food. Here's a picture of my crunch wrap. That explains it all... honestly it's probably the owners fault. Will go back tomorrow to find out who the franchise owner is so I can report him to HQ. read more

Taco Bell - Crunch Crunchwrap Supreme - Fast Food Near Me - Radcliff, Kentucky

I just went through the drive-through at Taco Bell with my kids and they were taking a little bit to order something but I had told the lady to give me one second and she told me to hurry up because they was getting a line mind you I wasn't even there for more than three minutes and only one other person came and only waited about 2 minutes Then got up to the window. She was very, very rude and when I had my window rolled up waiting for my food. She rolled her eyes when it took me a minute to roll it back down very disappointed very disrespectful. I work at a fast food place and things like that is just not OK read more

Lastnight pulling up to the drive-thru and being greeted with a friendly, enthusiastic voice, and the lady being very help during my order at the speaker. When i proceed to go to the window and pay for my order i ask the lady that had came to the window what was her name and if she was the lady that took my order she was full of engery "She said yes ma'am my name is Sam and I asked her if the was a manger available and she said "I am the manager on duty" i just wanna give her a shout out this is the best experience I have had with a restaurant in a few years may God Bless her Family. Also one more thing with me receiving perfectly prepared food with fresh ingredients, and being surprised with a small complimentary item a cinnamon twist for a positive end to the transaction, all while feeling like the staff genuinely cared about making their orders special every time . read more

We used the drive thru person taking order very couretous had rather large order got everything correct and very quick Great job read more

I had to stop at this Taco Bell if you weeks back because I was in the area and I was hungry and Taco Bell is always on my go to places for sure. We were visiting one of her friends down in town and we came through Radcliffe and love stopping at Taco Bell so we had this place up and it was fantastic can't go wrong that's what my favorite fast food establishment read more

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My husband went to Taco Bell on Dixie Hwy in Radcliff order place at 7:30 has to talk to a girl that just came on to work and he told her that he put his order in at 7:30 so she was kind enough to make it right then. He said they always seem to be more concern about the drive through. He said there were other before him. But I guess they did not speak up yet. The visit before this trip the food was made wrong and cold. read more

We went through the drive thru and we asked for extra napkins and got 3 napkins. Also asked for extra sauce and only got 6. They also didn't cut our quesadilla. read more

just paid 20 bucks for this! its terrible! thats a tiny bit of burnt chicken! the prices are outrageous and the quality of food is horrible and disgusting!!! do better!! the cashier was very nice and polite btw! the cook needs to be fired! better yet, the manager for allowing to send out this mess! NO STARS!!! read more

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The last couple times I've been through my orders have been wrong. I had a crunch wrap supreme with no meat, no chicken in my quesadillas, and asked for no ice in the drinks and they were FULL of ice. I didn't even receive my receipt to get a refund. I think the managers name was Sabrina. When I called she said she had made the food and that she had put chicken in the quesadillas. read more

Taco Bell - Fast Food Near Me - Radcliff, Kentucky

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I really was interested in LJS next door but sadly they were closed. This TB was open so i walked over. This location has a newer modern look, with Comfy seats. This place had one other customer before me and 5 more people came later so they were not too busy at all. The order was accurate however the presentation was off. See picture. The whole order was carelessly slapped together and the enchirito was placed in bag tilted resulting in saucy messy surprise for whoever opens container. Food 2 (please pay some attention to detail and work on appearance and presentation it's part of why I go there or.... why I choose to go elsewhere) Ambiance 5 accent lighting new furniture and art work really helped the look. Service 3 average Location 4 Value 4 read more

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Breakfast is served until whenever they decide they don't want to make anymore breakfast items. Recommend calling before showing up for breakfast items. The excuse I got is we were busy and the eggs are frozen. They still had 35 mins left of breakfast. read more

I ordered 4 soft tacos. Nothing extra jus a regular taco. What i got was 3 tacos with sour cream and the last one actually was right. All of them were cold! read more

Taco Bell - Regular taco with sour cream i didn't ask for - Fast Food Near Me - Radcliff, Kentucky

I love Taco Bell! And since my husband was a Veteran Military Retiree, proud of him! Thank you for your service! Nina Lindsey Alemao read more

I visited pretty late on a week night and I was apprehensive considering some of the reviews, but I was very satisfied with my experience. My order was taken, and I received my food relatively quickly. The customer service was great as well. I will definitely be back to this location. read more

The people who own this establishment should absolutely be ashamed! The prices versus quality and quantity are absurd to say the least I just a grilled chicken burrito that was nothing but tortilla which was hard lettuce tortilla strips and three tiny strips of chicken. Yaw that the audacity to charge 75 cents for a half of an ounce of sour cream lmao I'm sure is speak for the rest of radcliff when I say I hope your business goes straight under for your greedy spirits! PATHETIC!!! If I could give you a zero I would and I waited in line 45 minutes for this rip off!! read more

Slowest "fast" food i've ever had. with 2 cars in front of me i sat in the drive thru for 30 minutes. good luck.

Swear every time I come here it is always something. Either my order is getting messed up, I'm recieving a crunchwrap supreme or taco with barely any meat, or I'm recieving rude ass customer service from an employee through the drive thru. For example, I went through the drive thru and was placing an order and before i could finish adding an item, i get cut off. So I pull up to the window and try to add the item and another employee hears it and yells oh no she cant add a big order like that. Literally it was a $5 box that included 2 tacos, cinnamon twists, and a soda. If i wasn't cut off while trying to order my meal, I wouldnt have had to try and place it at the window. Then she said I had to pull around and go through the drive thru again. Even though when i originally came around it was just me and another car pulled. I said forget it and rent home. read more

It was great good, but slow service. So no 5 stars. But I'm also not upset because we ordered a lot of food on two orders.

Only leaving a one star because I can't leave any lower. I've been to this Taco Bell a few times and never had a terrible experience besides for today. I went through the drive thru and got a chicken quesadilla and a few other things . The cashier was rude , didn't talk to us AT ALL , when I asked for sauces she looked at me like she didn't understand me and never responded back. When I got home and started to eat my food I spit out of chicken quesadilla because it tasted like chemicals and left a "burning" in my mouth (not like a hot sauce burning , more of a "I shouldn't have consumed it", burning) called corporate and complained because I already know the managers here are pretty disrespectful. If I ever want Taco Bell again, I'll drive to Elizabethtown or Fort Knox. read more

2 employees playing patty cake as I pulled up. Didn't acknowledge me for a couple minutes. In total waited in line for 28 minutes on an online order than was supposedly ready. July 2021. read more

Owned by a active duty soldier and his family. Great food, great people. So young and motivated. Come out and support them! What a great business. read more

Today is Sunday June 06 2021 2:45pm Store very dirty. Bathroom nasty counters filthy people preparing food very very slow I asked for a refund twice finally I walked out with out my money because they were to slow at that I will not go back I strongly suggest if you do eat at Radcliff Taco Bell look at the rest room if there is no soap to wash your hands how do the employees washing their hands? Ps. With all the covid stuff this locations lobby very nasty dirty read more

I stopped in this morning (Dec 15) for breakfast, and I noticed there were only 3 employees working. I can't believe a manager would only schedule 3 people for a Saturday morning. The manager either needs to learn to schedule people better or treat the staff better to keep enough help. I don't know what the situation is, but they need a new & better manager that knows they need more than 3 people and or they need to treat employees better to keep enough staff. I won't ever go back to this Taco Bell again. There should have been an adequate amount of employees to do everything that needs to be done in the store. I've managed before and know they needed at least 3 more people there read more

Like- really, really, really, ...did I say, really, really- SLOW! Dang, I wish I would have read Manuel's review before coming here! read more

Worst experience ever. Portion sizes wouldn't fill a toddler. Forgot part of my order. Rude manager.

I had this Taco Bell 2 hours ago and I have been on the toilet for 2 hours. As I sit here shitting my brains out I think back to what I should have ordered. I was on my way to Mc Donald's and saw the new chicken chalupa. I was instantly arose as I saw the creamy, watery meal. I took one bite and the rest was a blur, almost like I was hit by a flash bang. All in all I will never forget my experience as I have instant diarrhoea. read more

This is the worse I have ever been treated by anyone in my entire life We did not get our order, and still had to pay for it online When we arrived to tell them our name they were not busy We were then told that they were out of pizzas and could not make any tacos because they were out of lettuce We were willing to get the tacos with no lettuce and asked if we could replace the pizza we were told we could NOT replace anything on the order When I asked why they said because they do not have access to the online ordering and we had to call 1800-red-taco to take care of it she was very very rude and I could hear other employees laughing in t he background. So I asked if I could pull around and make the call they said no problem but regardless they could not make our order or refund us. So I pull around and call the number. This number offers NO options to deal with anything customer oriented. Instead it is all employee and vendor information according to the options. I pull back around to ask for a different number She gets even ruder and tells us she cannot help us we will need to call that number it is the one her manager gave her to use in case of any issues. Again more laughter. We asked for a refund and she again stated we had to call that number. I again explained it and she called me a LIAR. Her exact statement was "Lying about the number is not going to get you anywhere. I need you to leave my drive thru window if you are just going to lie." At that point I asked again for a refund or our food and was told I had to call that number that was it. SO, I had 5 people to feed, no more money as I only had 33 bucks in the bank and the 30 bucks was gone for the order they are not going to make. So my kids got some cheese crackers from the gas station for their very late night dinner (We had a family emergency that kept us all way past normal times) and the three kids had to split packs of crackers while the adults had nothing but free water from the gas station I have NEVER been treated this bad read more

The last couple times I visited Taco Bell in radcliff my order is not what I ask, since is a drive thru and I didn't open every package I didn't notice that what I order is not what I received until I got home, business has change with the COVID 19 therefore business practice must change as most if no all customers are using the drive thru more often, so Taco Bell management needs to improvise and overcome in order to meet the customers needs. Training and quality control on the orders is a must. Leads and supervisors must check the checkers read more

This is the worst Taco Bell I've ever been to. I actually have pity for the people that work there. I especially feel pity for the management. They can't do their job because they have to work on the front line covering down for someone that quit or didn't show up. They're slow at getting & filling the orders. Worst of all, they don't seem to care. read more

This used to be one of our favorite Taco Bell but will not be coming back. Lobby was full of customers who was waiting for their food and workers were talking to each other instead of taking care of customers. If you are hungry, DON"T COME to this Taco Bell in Radcliff Kentucky read more

I like Taco Bell and eat here regularly. In the last few months the service has declined quite a bit. It has taken longer and longer to order and get food. I've had good service here before but it's gotten worse lately. Food quality has remained good though. Update: Remember when Taco Bell was "fast food"? Well, it doesn't happen here. Still slow read more

Experience was awful and I couldn't even go through the drive-through without any attitude with with the managers or anybody else in the store read more

Absolutely the worst on speed and accuracy! Went there yesterday and they forgot a taco I had ordered but I let it slide. Went back the next day and they got half my order wrong! Placed a call to the manager and was told to bring food back in for replacement but I already had a long day and didn't want to wait another 30 minutes for my food. Manager informed me in order to get a replacement I had to bring back the food right there in then!!! I was pissed so I just threw the food away! Most businesses take ur name and offer a replacement whenever the customer comes back in but not the incompetent Taco Bell here in radcliff. One in etown is much better...... read more

So we are going through the drive thru and are greeted by one of the most rude and condescending employees I have ever come in contact with, and once we ordered our food it took a much longer time than it should've, once we got our drinks that had no ice in them at all. It was one of the most unsatisfactory trip to Taco Bell I've ever had. read more

Slowest drive ever - in any state Tried twice and left the second time Didn't ever want to try again read more

This is the worst Taco Bell I've ever been to. Every time I come I wait at least 15 minutes in line. I drive for a food delivery service which requires me to order for someone and drop food off to their location in a timely manor. I came tonight and waited 20 minutes before I could even order for my customer. I finally got up to the drive thru window after 30 min. The girl asked if I wanted my receipt and I said yes because I have to take a picture of the receipt to show the customer exactly how much it was. She said okay and closed the window. 2 minutes later, brings me my food with no receipt. I asked her for it and she froze and stuttered to say "oh uh well my printer is down." Okay? So why did you ask if I wanted the receipt in the first place. I then asked if she could repeat the total to make sure I got it right and she said "there's no way for me to see the total price of your order anymore" which I know is a lie because I have worked there before and there's definitely a way. So, I finally get the food to my customer and thankfully, they know how bad the service is here so they were very understanding. But, my job should not be effected because there are people who don't know how to do there's. I would cut them some slack if they were to be extremely busy, but it wasn't. It was a steady 3-4 cars in the drive through at 9 pm. Overall, 1 star and nothing more. I understand they could be new but to lie to a customer is a whole other story. read more

What can I say that hasn't already been said? Nothing but disrespectful, smart mouthed teenagers with NO customer service skills whatsoever. There is always a shortage of something, which tells me this store is not being managed properly. The wait time in the drive through is ridiculous, just like most fast food (ha!) places. read more

Went and got a couple burritos and a nachos, the burritos were as small and the $1 menu burritos. The worst part is there was a HAIR in the nachos! DISGUSTING! read more

Absolutely the slowest drive thru I have ever seen. 30 minutes, no kidding. I should have left but I was curious how long it would take. Horrible service! read more