They kept all their parking lot lights and sign light off during night shift to make it look like they were closed and were irritated and unfriendly when I ordered mfs don't wanna do their job straight up lazy staff and an awful location read more

Taco Bell - Fast Food Near Me - Oklahoma City, Oklahoma

Terrible service. Do not recommend coming to This one. When ask to use my rewards counter guy lied and said i had to go to drive through.

$14.43 for a quesadilla, a cantina burrito and a water...it's Taco Bell so it was fine but I remember why I haven't been in months. $14 is just stupid. Listening to the kitchen staff drop F bombs complaining about a drive thru customer and their schedules was also a plus. read more

This is the worst taco bell I've ever been to. They messed up my order THREE time & told me im lying about my order being messed up. Are you kidding! I dont have time for that, nobody does. Do not come here. There are super rude and take FOREVER. Zero stars if I could. read more

They got my order so wrong it was almost like they purposely tried to see how wrong they could get it. The screen was correct when I ordered. And I was the only one there late at night so it's not like I accidentally got someone else's order read more

this place is awful. they don't have anything on the menu and don't open on time. probably one of the worst tqco bells I've been to

I ordered and paid at the kiosk. I waited about 20 minutes. They finally call my name, and handed me my order. I sat down at my table and took out some chips and queso I didn't order -- I honestly thought it was a freebie because the wait was so long. Before I could start eating, the woman who handed me my food yelled from the back, "Did I give you the right order?" I looked in the bag and said, "NO!" I took the food back and they gave it to a woman who arrived about 15 minutes after me. So, I said, "I think I've been skipped." The other customer said, "Yeah, he was here long before I was." The lady in the back asks what my order was. I glanced up at the order screen, and my order was no longer there. I told her what I ordered, and they made it right then -- correctly, but with no "freebies". I overheard them discussing giving me a free food item, but decided not to because I was already eating. Wow. I will absolutely not return to this location. read more

Taco Bell is Taco Bell. Not 5 star food, maybe not really even Mexican, but it is what it is and when you go there you know what to expect. I hesitated stopping here because the reviews are so low but took a chance and was pleasantly surprised. My order was correct, fresh and exactly what it was supposed to be. The service was friendly, employee was appropriate, even the unsweet tea was good. A good choice to carry back to my hotel. So I have no problem with this Bell the only thing I'd ding them on is they didn't ask if I wanted any sauce. Other than that, it was just fine! read more

Order wasn't ready when I arrived and no employees working on the meal. I was late to my customer because of the service was so bad. And slow. Sorry not sorry. Do better. read more

Crap effort as is typical these days. I had a very simple order. 2 soft taco supremes and 1 crunchy taco supreme. Nothing supreme about the soft tacos but I sure got charged for them. Lazy effort. In a world where to go food is the main focus for fast food joints, step up your effort. read more

Taco Bell - Worth $2.19 when you ordered supreme? - Fast Food Near Me - Oklahoma City, Oklahoma

Sexually harassed by drive thru staff. A male staff member pushed past the person at the window helping me, to ask "If I told you you had a hot body would you hold it against me?" It was the most unprofessional experience I've ever had and is completely unacceptable. When I was obviously upset after stating how rude it was he tried to give me free stuff that I didn't ask for to make up for it. I will never be back - ever. Tried to call & speak to a manager, the phone just rang until I heard a busy tone & it dropped the call. The other staff member witnessed it & did nothing. I'm not comfortable being asked to touch employees or be objectified. If this happened to me, how many other women has this happened to? Tried to call the 800 number to report it and was given a wait time of 10 minutes. Tried to report it on the corporate website but the location finder is broken (photo attached). Couldn't post on google because of the content in my post. read more

Taco Bell - Fast Food Near Me - Oklahoma City, Oklahoma

Hungry and not much else was available, so I subjected myself. Not certain why but all of my food was wrapped in food riddled wrapping. In my mind, this makes the kitchen/prep area not very clean, or the preparer hasn't washed their hands of previously prepared food. Either way, this experience was not made to make me feel positive, nor did it inspire me to return. read more

This late-nite drive through was okay. It hit the spot, and there were no flies in my burrito!! Actually, this was the first time I ever tried the "healthier" fresca menu & it was pretty tasty. I got three $.99 bean and veggie salsa burritos, and I was full after the first two. With no other options around (at 1am in OKC) - this meal was just perfect. read more

Taco Bell - Drive through awesomeness. - Fast Food Near Me - Oklahoma City, Oklahoma

They won't let me get my food I live across the street I don't have a car I just got off work and they won't even let me get my mobile order I placed I was so polite and explained my situation and they still won't let get my food its already paid for and they won't give me a refund they told me I have to refund it on the add and there is no option to refund I just honestly want my food I was to kind and passionate while being polite I work at mcdonald's drive threw and i got a review on me and it helped me better my attitude i didnt band a customer. I work drive threw i dont deny anyone whos hungry walking if they got the money and they hungry i let them eat. I not only had the money i placed a mobile order and i walked up to the window with no grudges or anger i was so polite for them not to just let me get my food right there n then I'm starving I haven't ate all day. This isn't right they need new staff i would work that location of it came down to it i work this isn't right let me eat there stop kicking me out sheeesh I don't want no smoke stop being rude to your customers and we won't have to write reviews. I'm very upset this kind of behavior is still in are work places bringing there home and drama to the work places not knowing respect. read more

Walked in and immediately was deterred by the smell of mold and mildew. It doesn't even smell like food in there, please save yourself some trouble and go to a different location. Whataburger is a much better option! read more

I love this place a lot of people don't but my favorite is their chili cheese burrito their service is fast but I've been here before and I got a cold burrito like it was not good but other than that it was good every other time I've been here pretty good overall read more

Everything about my order was messed up. Missing a 7 layer burrito , tacos did not have anything in them, taco shells where soggy and/or broken, 25.00 and now I am sick and hungry. If they are trying to save money why do they not just close there doors and be done. Its a job "just do it prick", the rest of us do. Wish i would have saved pictures but, normaly I do not post reviews. This one just sucked the big one to many times. Close this location. read more

The worst management I have ever seen. The female manager was gossiping in parking lot when I arrived. I waited for 5-10 minutes at counter while the employees in the back were swamped with drive-through orders and preparing food. They both acknowledged several times with a courteous, "Sir, we'll be with you as soon as we can." I asked the employees if the manager and/or the employee in parking lot could take my order. They said that was their manager. I stepped out and politely asked if she was the manager and without looking at me respectfully she told me, "there are 3 other people in there to take your order along with another manager." New management needs to take place to have some leadership at this location. read more

This has to be the worst Taco Bell in America... It is literally never open. The workers all look and act like they're on drugs. Always get the order wrong. Every time I come around 9pm the worker says we aren't open right now or we are only taking orders online. Like every single time I come. I have no idea why Taco Bell let's them get away with that. This is the only Taco Bell that is close to me so I am pretty much screwed if I really want it. read more

Very rude!!!! When I ordered the girl taking my order she said "is that all" kept cutting me off when I got to the second wiNdow she asked me if I wanted any sauce in the middle of " mild and " is all she heard bc she shut the window on me so when she opened the window again I asked her " Did you even hear what I said?? I was trying to tell you I want mild and hot sauce and you cut me off that's rude" she got a blank face went to get my food when she handed it to me I asked for a receipt and she said she couldn't her printer was broken! I told her she needed to be nicer to ppl and shutting tHe window on a customer while they are talking to you is unacceptable! read more

Some lazy want to be workers are wasting time and not wanting to work. It's been 3 times around that same time afternoon-night time. They are lazy and getting paid for nothing. Get that "computer system" fixed. They say only 10min lol read more

ordered Taco Bell. didn't get our cinnamon twist and didn't get a refund. everything else was fine but still paid money for something I didn't get. read more

If I could put less then one star I would. Wow. Stopped through here on a road trip, so hungry. We decided to go in because we were exhausted. The place is literally surrounded by junkies. We walk inside there's some guy in regular clothes playing music off his phone behind the register. We order some food from the only nice human being in that place. Wait 10 minutes and get our food and go straight to the car worrying someone is gonna break in. When we open our boxes half of the stuff isn't even there! My Gordita crunch box had no Gordita and the tacos looked like they had been destroyed. The chalupa shell was inedible. I go back inside and calmly and explain I was missing my Gordita, the only thing I wanted. The cashier guy was nice. But the other three girls in the back were literally talking shit about me as I stood there. As if I ever wanted to come back to that place. One girl came up and said she put it in my bag. Which made me laugh because they didn't even give us a bag. And then the manager came from the back after I stand there for 5 minutes and tells me that they made it already. I explain if it's too big of a problem to make me the food I didn't get I would leave and she didn't say anything. Walked back and made it. Never spoke to me after that. As I'm about to leave all the employees but the manager are surrounding the front door smoking cigarettes. And just stared at me. Needless to say. How awful. Don't. I repeat don't ever come here!!! Stay far away from this area. Disgusting people and awful food. I couldn't even eat my Gordita because I was scared she spit in it. Gross. read more

Do not go there ordered twice screwed up both my orders it's not hard to do nachos with no sour cream or a steak quesadilla with no creamy Jalapeño but couldn't even get that right do not waste your money there they don't care about how your food is and they don't care about there customers not to mention every time I order there I get the wrong stuff read more

Food: 5/5 Service: 0/5 Cleanliness: 3/5 Decor & Style: 1/5 The slowest service ever! I was desperate for a Sriracha Quesarito so I decided to wait thinking it wouldn't take 30 minutes. Every few minutes a car in front of me would decide just to leave the line so I would think I'd get to the front faster. Nope, still took 30 minutes overall. The cashier did not even apologize as if it's a common thing. Of course, I figure its just one of those days. 4 weeks later I return thinking service would be back to 'normal'. I was wrong, same 30 minute wait. At least this cashier was nice enough to admit "I'm so sorry, there is only two of us working the entire restaurant." Well, that's that. I always give 2 chances and sometimes 3, but not this Taco Bell. Will never come back here ever again and this place needs to be shut down. Absolutely horrible management and staff. DISGRACED. read more

I've been going to this Taco Bell for a while now and today just turned me off. I have a 30 minute lunch and usually get my food in plenty of time to eat and make it back. Today I placed my order and waited. And waited and waited. When I finally realized I didn't have time to eat and get back to work, I asked for a refund. Once again I'm asked to WAIT! I finally left without a refund or food. And I can't count how many times I've been in there trying to get a table and I'm guessing the owner is taking up several doing paperwork. Only reason I feel he's the owner is because of things he's said to the employees. Too many other choices in the area to wait a ridiculous amount of time. I was served faster at On the Boarder on Taco Tuesday. read more

Since when does a taco supreme not come with tomatoes or sour cream? What a joke,, and the meat? Where's the beef? Horrible Taco bell.... Go somewhere else,, anywhere else,,, read more

This is the worst Taco Bell ever. I wasted $15 on this shit. My Crunchwrap supreme was not crunchy at all.. in fact, it was soggy with rotten tomatoes filled on the inside.. I'm so grossed out. Oh and they forgot my side of chips and cheese.. If your visiting the area or staying overnight near by don't waste your money on this Taco Bell location. read more

Wanna buy a quesarito with chicken? Well this location won't give that to you, I bought 2 of them for $7 and when I got home I found that I just bought two grilled cheeses with tortillas around them. Never going back there ever, I suggest that no one else goes rather because this isn't the first time I've had a bad experience there. Last time my friend wanted no dairy in her crunch wrap because she's allergic to dairy and 1st they gave her sour cream, second after they said they would fix it they gave her cheese. Wish I could give no stars. read more

This was the worst Taco Bell I've been too. There was barely any meat in any of the things we ordered. The chicken quesadilla was burnt, the taco was soggy. 4 things for $25.... no wonder there was no one eating there. AWFUL! read more

Not sure who the crackhead is working the window but she needs to figure stuff out. Telling patrons that there is a 45 minute wait due to a large order is unacceptable. I don't know what the story is here but I will definitely not be back. Worst Taco Bell ever read more

Giving one star because I can't give lower... Wanted to let Taco Bell know that the location on south meridian ave in okc ok need some serious customer service training. I have been here multiple times and while giving grace to them because of the location of the establishment I have received subpar service. Today however was absolutely unacceptable. After waiting nearly 20 minutes to get to the speaker to place my order the man on the other end was not listening or having a hard time hearing me. He made this evident when he rudely asked me to repeat my order of a beef supreme chalupa with no lettuce and no tomatoes. Then abruptly asked "is that it!?" I said no and went on to order two orders of nachos, one order of nacho fries, and a large Dr Pepper easy ice. When I said nacho fries he replied "we don't sell those!" I asked "why is it plastered all over your building that you still do if this is the case?" A women then got on the intercom over him and proceeded to yell at me and chew me out saying "we have a new product coming out and those signs will remain up until it arrives" she was still continuing to yell at me when I said "cancel my order have a nice day" and drove off. In fact as I pulled away she yelled FINE! I am sorry but after all my years working in customer service this is absolutely unacceptable. There is never a reason to chew a patron out or yell at a customer. I do not care if I am the 1 millionth person today to ask this question to you. I have been going to this Taco Bell location for years off and on since moving to okc and eating at Taco Bell nearly my entire life. It is an establishment that is a treat for me on a lunch break during the week. I would hope that you could resolve this issue and correct it from with in which is why I am contacting you; however, I will not return to this location and am unsure if I want to purchase food from any other taco bell location in the future or until this issue has been rectified. Please provide training to this location asap. read more

I went to this Taco Bell a few days ago...the only person in the restaurant that was friendly and professional was the cashier Adrian she was loving and greeted us like we were only one there....however this particular Taco Bell had a shortage of beef. All of our tacos didn't have beef...they were packed with sour cream and veggies. Also, I ordered a side of steak and they presented me with a couple twinkles of beef after I asked about it they were rude and unprofessional about fixing the problem. I love Taco Bell but just not this place.... read more

This place has never gotten my order once right. No cheese on my nachos. My tacos were in pieces. Place fucking sucks. I didn't wanna give it a star but I if no choice. Don't go here. Go to whata right down the street read more

Went in to order. There was an employee out by the side of the building on the phone, one employee sitting at a table, and one employee in the back with a headset on. I stood there waiting to order. My husband used the restroom, came out and I still haven't been waited on. There was nobody else in the restaurant but me. My husband told me there was a crack pipe in the men's restroom. The employee in the back still wasn't waiting on me. So we left. She only had two people in the drive thru. And the First Lady had been there since before I walked in. NO FOOD WAS EVEN BEING MADE. I will not return to that Taco Bell ever. read more

Horribly managed. Food is great, but the service SUCKS! Expect to wait 15+ minutes and expect them to mess up your order

This location is terrible! To sum up my experience without this turning into a rant, I ordered a burrito that had potatoes on it, while waiting for my order, a guy walks in saying his potato soft taco was not in his bag, the manager on duty (guessing because the color of his collared shirt) told him they were sorry and could make it but they'd have to cook the potatoes and that would take a few minutes. The guy settles for something different. I get my burrito and the potatoes are old and hard and just gross. I take it to the counter and the manager tells me the same thing! It will take a few minutes, well, its 12:30 pm on a Saturday so why everything isn't fresh is beyond me. I agree to wait and then they make the order wrong! Almost like a retribution for making him actually work. The food wasn't fresh, I truly believe they cheated the guy with the soft taco ON PURPOSE like they served me the garbage, purposely and I cannot wait to share this story with some upper management. read more

This Taco Bell is usually the worst one but I'm use to it when I go.. the food is usually cold and nothing seems to put together right.. Butttt; my recent visit I got the chalupa box.. the chalupa was ok, the first plain taco was ok, and then the dorito taco was absolutely disgusting.. it tasted like fish, like rotten salmon or something; if I didn't have my drink I would of thrown up... never going back here again read more

Forgot my burrito and the manager yelled at an employee in the front of the register. Really classy environment, swan napkins helped that out read more

Waited 30 minutes for order, the food was cold of course, they tried to redeem themselves with my next visit getting 1/2 off, but it became a hassle trying to get my 1/2 off order. They forgot items in my order and thought I was trying to get free food. I'm not coming back here even if the food was free. The staff should consider finding other employment that doesn't involve thinking or serving food to the public. read more