Walked into the building and the "lead" yelled. Order at the kiosk! After we ordered and sat down. We literally listened to the " lead" yell and belittle the employees. I had enough and went and said something. Your business is a turn around disaster because of your trashy, higher then thou lead. Get rid of her. Shes toxic. Disgusting customer service and extremely poor at her leadership role. Your employees deserve better. Do better. Wake up. Would be 0 but the employees made good food. read more

I online ordered my food at 12 pm to be ready at 12:15 pm, get there and my drink sat on the counter for 30 minutes before my food was ready. Didnt get my food until 1 pm. Other people were ordering and got their food before me. read more

I made a DoorDash order tonight for cantina chicken tacos, when they were delivered they were all broken up and you could seriously smell that they were stale. This is actually disgusting serving expired stale food to customers. Mind you DoorDash is EXPENSIVE and then to send me expired food is beyond me. read more

I understand that New London is a small town and it's not many places to eat go to gas stations for your late night hunger they messed up every single thing on my order when I was ordering the manager, the woman was cussing out her employees very unprofessional they made me cold fries went back to the window to see if they can make more. She said we can't do that anymore. I got a steak double cheese burrito with no meat my significant other order a quesadilla and she asked to add lettuce they forgot the lettuce I feel bad for New London. because you have to go through things like this I'm only writing a review because I want people to understand that if this is your last choice to go eat, don't go it we'll ruin your night like it ruined mine I don't even think I can sleep after this. if I can rate Lower then 1 start I would. read more

Service was really bad. They forgot our soda and the taco was super messy. Very unfriendly people.

Shit service, didn't receive my full order. When I asked about the "employee" was clearly bothered by the fact I would question them. Shit service!!!! 1 star because you can't leave 0 read more

Just wanted to add to my previous comment. The manager of this store (if that is what her title is) should not be there at all. She is rude, totally screams with her head out the window at the people in the drive though line When ordering at the drive through she talks over you when you talk or ask a question about a product. They don't take payment at the front counter anymore and if you can stick your head through the shelves blocking the kitchen to ask a question she doesn't answer and says I can't help you now sorry. I have been tempted to punch her lights out several times read more

michael was super duper cool. love him. they did mess two things up on our order but it doesn't matter. Michael our guy for real for real!

Taco Bell in New London is the worst. Went through the drive-thru and the "employee" refused to reach far enough out with the food for me to grab it without leaning half-out my car window then argued with me that it was my fault for not pulling closer to the window. If I was any closer I would have clipped the mirror off my car. She just didn't want to reach it out to me and almost let everything fall to the ground. Extremely rude employees and this is not the first time either I or my family have had issues with this location. I will not be back. read more

2 girls working putting food together were rude ant talking bout me when I came back and said I would like a fresh chalipa made cause the one I got to 5 minutes earlier was hard I got the food to go.they replaced it but I had to wait atheist 15 minutes for it.now I know why I hardly go there read more

I stopped at the New London, WI location for lunch today. When I got to the window, the woman handed me the bag without saying a word and then shut the window. I looked at her and she opened the window back up and I asked if that was everything. She gave me a thumbs up. Still said nothing. I pulled ahead a little bit. Looked in the bag, and saw I was missing an item. I drove around the building; back to the speaker and told them they forgot the item. Pull forward. I get to the window after waiting 9+ minutes behind two vehicles. Tell her I'm back for the item. She hands me the bag and said, I'm supposed to tell you for the next time to call ahead. I told her I never left the parking lot. No response. She just shut the window with no word. I got home. Called the store and spoke with the manager. I told her what I was told and she said that was their policy. Like I'm supposed to know the Taco Bell we messed up your order policy. I told her that their people need to work on their bedside manner. She just said ok. Not rudely but that's all she had to say. Mistakes happen. I get that. Although pretty common at this location. But to never once apologize and tell me I didn't handle it properly per their "policy" is one of the most ridiculous things I've ever heard. This may have been one of the worse customer service experiences I've ever had. I do not recommend going here. If all you want is tacos in this small town I guess you have no choice. But I would try to be hungry for something else. The food was good. I can give em the one star for that. read more

they suck ass. Pardon my language but they really pissed me off. Didn't let me finish my order when no one was in line then said "we can't add anything to the order at the window." They seriously need new, better staff. Next time let me finish my fucking order! read more

The absolute worst. I hate that I'm writing this, but I'm blown away that this location is still open. 2 nights in one week they closed well before their posted hours, I'm talking 45 minutes before. The times I have gotten service, it's been slow and very impersonal. I can't believe it's this bad. Never bothering with this location in the future, I'll just drive to Appleton. read more

We went to Taco Bell in New London Wisconsin on 10/06/18 and ordered a Fiesta Taco Salad and 3 grilled steak tacos with sour cream....I received a Power Chk Bowl?????? The Tacos had no sour cream which we were charged for. I tried to phone taco bell when I realized this but it gave me a message that the mail box was full. Probably won't go there again. read more

Gotta be the worst excuse for a Taco Bell I have ever dealt with honestly can say I have never gotten my correct order from this store I guess it's time to go elsewhere again read more

So I drive from King, Wi to Green Bay, Wi and take Hwy 54 home. I was hungry so I thought I would grab a bite to eat. Only the drive thru was closed. The sign on the window says it closes at Midnight. It was 11:52 pm. So I called the number of the restaurant an a guy answered and I asked if they were still serving. He said. "No, we closed at midnight." He said, "Sorry," and hung up. When the call ended my cell phone clock said it was 11:54 p.m. I know it's nice to get out early, but as a State employee who cares for America's veterans, I have to stay until my shift is over. I'm not allowed to leave early. If your sign says closed at midnight, then I expect you to be open til midnight. read more

Online it says they SHOULD be open until 12am. It is 10:48pm and they are "closed" I can see the employees inside but all the lights are off. This is not the first time this has happened when I want a god damn taco. read more

Get most orders wrong. Customer Omer service never good. Went there tonight at 930pm and was closed when suppose to open till midnight.

This location is so stingy on sauce when using the drive thru. Our total order was 5 items and I specifically asked for 12 packets hoping they wouldn't skimp. I received 8 sauce packs in my bag. I don't think 2 packets per item is too much to ask for. read more

every time i go to this place its goofed up ,tacos broke ,burrito folded square with nothing in them and they cant do the math change is wrong ask for # of packs of sauce get 2 or none ,never a napkin FIRE them ALL and START OVER read more