The problem for older customers here is the size of the posted menu. The lettering is too small and there is difficulty reading it. Corporate Taco Bell has decided that everyone has to use a computer to order. I don't like it! The young man who helped me place the order on their computer spent more time doing that than if he had just placed the order for me. That being said. The people at the counter are very helpful. read more

Customer service was terrible- the employee did not greet me, smile, or even acknowledge me other than take my card at the window. She was short and only focused on upcharging. Would not return to this location again as I received no receipt and the food was falling apart. read more

On 10/11/26 at 10:40 PM I arrive to this Taco Bell to pick up my order I placed through the mobile app and I'm met with an extremely rude cashier that tells me they are out of large cups and I paid for a large soda. I asked if he could compensate with two medium cups and he throws his hands in the air as if balancing two objects and says angrily "no, it's not equivalent cash value" I then ask for a refund on the drink and he said there is absolutely nothing they can do. I guess it's okay that for me it wasn't equivalent cash value because he was glad to take the money for a large and send me off unsatisfied after a very long shift at work where I constantly go above and beyond to make my own guests happy. Was disappointing to know that at Taco Bell the guests aren't important at all, the few cents a medium soda would have cost is just too extreme of a leap for taco bells bottom line that I should be the one to lose out as a loyal customer who has come to this location an absolute unhealthy amount of times. I'm sure glad you have this young fellow arguing with guests and denying them of their moneys worth. Any attempt at a solution would have been nice, but that was left to me. I was kind and patient with him, it almost felt like I was the employee and he was the belligerent guest. You should aim to hire nicer people who don't act like they're paying pennies out of their own pocket to make a situation right. This should have been easily resolved but instead I leave with my one medium drink and it's truckload of ice rather than the large I paid for. It wouldn't have been a big deal if he wasn't so rude and arrogant honestly. I'm officially done with taco bell, I can only imagine the thousands I've spent in my lifetime on it, but one rude employee can change all of that in an instant. I never got his name, but he knows who he is. You'd think he was a taco bell shareholder or leader of the board with how big of a penny pincher he is. Anyway thank you for keeping my money, I understand what he meant now about not equivalent cash value very well. Unfortunately I'm a regular guy with a regular job and not a large corporation. read more

This Taco Bell is normally great. The only thing I really have to say is DO NOT get an iced coffee and add in any sweetener. I got vanilla creamer in mine and the coffee is basically just creamer and milk. It's the color of sad beige. The picture I am adding was after I added the small amount of coffee I had left in my home, but that could not fix it at all. It's totally not drinkable. Other than that, the food is always correct and good. Just a bit disappointed with the coffee is all. read more

Taco Bell - Regular Iced Coffee - Fast Food Near Me - Marysville, Washington

Stay away from this location they do not care and they don't want your service. Couldn't get any buddy to help me at the register. Everybody was busy in the back working hard to deliver for the drive-through. read more

Check your receipts. I checked mine, and they added on sour cream to my quesadilla, which I had said "no thank you" to in the drive thru. When I brought it up to the cashier she said "oh you didn't want it? I can give you the money back" and I said no it's fine, it's only $0.60. I figured I'd just eat the sour cream if I have it. But when I checked my bag, they hadn't even given me the sour cream. Every time I go to a Taco Bell they always push for adding sour cream or extra beef. Seems like the employees are pushed to do this, and apparently some of them are just adding it to your bill and hoping that you don't notice. read more

I ordered a cheesy gordita crunch with ONLY no tomato, they gave me this... where is my lettuce and cheese...??? Very disappointed read more

Taco Bell - Cheesy Gordita Crunch - Fast Food Near Me - Marysville, Washington

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I miss the good old days of 39 cent, 3/$1, even sale day 5/$1 tacos and burritos. Beefy tostadas and enchiritos were favorites. Those days are long gone, even the specials here don't last long. I find something I like and suddenly it's off the menu. Nonetheless, a good, quick place to satisfy your cravings. read more

I would say the service here is meh -- everytime I come here it feels like they forget something or make one of my items wrong. The food is good if it's made right but like I said, a lot of times it's not. I usually go in the drive thru and a lot of times it feels like it's a bunch of people in there who don't know what they're doing. Seems lilke they're lacking a good manager to ensure things are getting done right. read more

Stopped with a friend just to get drinks. Almost $3 for a large drink, ouch. She was driving so didn't argue. Place was clean.

No staff. Can't take orders. Make you do the drive thru or order online. They said they don't have enough staff to take orders at the front counter. Taco Time across the street it is! read more

Ate there today and now am sick to my stomach. I am not sure what's in the ground beef but be cautious as it will make you puke. No return for me, ever. read more

What was I thinking?!? Hadn't been to this restaurant in years. The line was long, due to lunchtime & the current pandemic. Anyway hungry for a Taco. Supreme Crunchy Taco x3 Paid full price for supreme, but received standard crunchy tacos & very little meat. Mostly lettuce & sour cream. Of course you can't see this until you stop to eat miles away from the store. Too far away now & Line too long to sit in and get it made right. I wasn't disappointed now that I think about it. I got to pay extra for the reminder as to why to avoid this restaurant & this location in particular. The servers were pleasant and working as fast as they could. read more

The burritos were nearly all tortilla and very little filling, onions were added when we asked for no onions, and grilled chicken was used when shredded was requested. This was by far the most errors we've seen in a single food order from any restaurant. We didn't return for them to fix the issues because it was late and we were driving to Canada. If we happen to be on this route again we will remember to avoid this place. read more

Won't ever go back! Toataly ignored. People came in from drive thur, with wrong orders. read more

I was having a great night until i received my order, when I opened that beautiful brown bag I was greeted with semi-great smelling food which then turned sour quickly when I realized there was NO sauce or napkins. Absolutely unbelievable, how am I supposed to enjoy my gordita crunch with NO sauce and better yet NO napkins. Disgraceful, very upset will not be back. read more

Went thru the drive-thru with with best friend to grab something to eat and since it was late we figured tacobell was open and it wouldnt let us down. The last few times were questionable whether if there was a line or not it wasnt bad service just the food looked like it was made in a hurry none the less it tasted fine. Last night however was the worst experience Ordered a number 4 and a number 10 argumented a few things( sourcream and make the tacos nacho on the numver 10 , no lettace or tomatos or sourcream on the number 4. The guy taking the order repeated it to us and asked us if the order was right and he sounded annoyed. We agreeded and went to pay. Drinks were wrong. Missing food , tacos were stuffed with lettace and tomatoes and maybe half a teaspoon or less of meat. It was a snack at most for what we paid . Im just aggravated now that i wont be going back and whether or not youre in a rush , present the food in a good state while following directions. Ill be looking for another taco spot. read more

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So, I'm not complaining about anyone other than the night shift manager i think Brian ? My receipt says toren but i believe that was the sweet girl at the window NOT SURE. So i had ordered an Uber eats order at 1020pm when i got home from work my order still wasn't even prepared by 12am and they close at 1 so i called the store since Uber said they'd give me a free Cancellation or i can call and see what the restaurant can do, i called and a male answered (the manager) and he was basically like it sucks to suck i never even got your order i asked if i could pick it up since i already paid $18 for a $7 box he said no call Uber and hung up, so i drove over there i live maybe 6 minutes away (yes i Uber eats because I'm tired after work gives me time to get settled down and then have food delivered) i cancelled with Uber they did it for free and gave me $10 Uber cash, when i got to taco bell and re ordered my meal the girl with red hair maybe was super sweet i asked her if she knew who answered the phone explained I've worked customer service i get it 100% i know some days it's hard and it can get the best of you but you gotta put your best foot forward and most likely they'll laugh when i leave like i UNDERSTAND and that the guy who answered the phone about my Uber eats needed some corrections and maybe to be talked to because his skills were the WORST the poor girl just shook her head and then wrote ON THE RECEIPT " he is a manger and he is listening I'm sorry" i whispered "is he mean to you" and she shook her head yes i asked for his name i believe she whispered BRIAN i told her I'll be calling the store in the morning and getting the district managers number she whispered thank you and i told her i got her back. I'm not for anyone losing their job but i am for somebody being told by their bosses that they need an attitude adjustment and to be appropriately dealt with. I feel bad for the workers who have to deal with him. read more

Taco Bell - Fast Food Near Me - Marysville, Washington

If this location had a zero star rating I'd give it. Not even busy and a small order. This location cannot get the order complete. Called in and the person on the phone was completely condescending about messing up the order. Seriously you try and help out local businesses and get treated this way. read more

Taco Bell is my dirty little secret. Despite my repeated insistence that I "don't really eat fast food," I'm summoned time and time again, by something deep and primal, to make these shameful, clandestine runs for the "border." I've hypothesized conspiratorially; I've convinced myself of something irresistible in those little packets of "Hot" sauce (no, not Mild or Fire), that there's caffeine in the refried bean mix, or smack in the quasi-guacamole. In any case, it seems strange to be reviewing a Taco Bell. I've always assumed they were all basically identical, save for varying degrees of consequent intestinal discomfort; different photos of peppers and onions adorning the walls. That is, until I visited the Best Taco Bell Ever. It was the 4th of July, and my good friend and fellow yelper Mark D. and our respective life partners were on our way to a shindig at our pal's cabin on Lake Goodwin. Mark had related that, the previous year, he and his girl had visited an unusually good Taco Bell. Friendly, teenaged employees! Lovingly rolled burritos! A clean atmosphere, almost totally devoid of despair! As I mentioned, I rarely eat fast food, and have actively sworn off most chains, but something about the Bell's faux-Mexican siren song keeps me coming back for more. From the back seat, I murmured something about wanting to check out this fabled "good" Taco Bell, and wouldn't it be funny if we stopped in RIGHT NOW? No one caught wise, and it didn't take too much convincing before everyone was on board--despite having a Prius hatchback full of grill-ready burgers, marinated veggie skewers and brats. Here we were, ready for a day of lakeside barbecue. Here we were, ready to pre-func, border style. We were greeted by a decor which, in most restaurants, would be considered garish, but by fast food standards looked almost posh. Warmly geometric shapes and patterns, gilded in the Bell's trademark, hunger-inducing blend of autumnal reds, yellows, and purples. Artwork--actual artwork!--hanging on the walls, most of which was corny, Mt. Rainier-based calendar fodder, but nonetheless...I couldn't believe my eyes. Was this decor...tasteful? It could have been the Taco Bell flagship store--the bottom floor of corporate headquarters in Manhattan or Santa Fe, tucked away beneath a hundred stories of office space dedicated to marketing the Volcano Taco, or inventing Fifthmeal, or whatever the fuck it is they do. Maybe this was where Taco Bell's corporate schmoozers took visiting Eastern Bloc dignitaries when convincing them to allow a franchise in their war-torn, but burgeoning, capital city. Nope. You're in Marysville. Was this how people in their thirties finally caved and fell in like with the suburbs? We'd start going on about how clean everything is, how quiet. What a great place to raise kids. We'd realize that what we'd previously taken for Seattle's "character" was just layers of grime and a greater proportion of schizophrenics riding public transit. The late teen-something at the counter was all smiles, and began chatting us up immediately about the price of fireworks, as we scanned the glowing menus above his purple visor. "I live in Stanwood, and my paycheck pretty much goes to Boom City every 4th." His banter would have been a bit much, if it weren't for his utter, doe-eyed earnestness. Our orders reflected an abiding respect for the classics, as well as a genuine curiosity in how this particular franchise stacked up on them. Nachos Bell Grande, Burrito Supreme. Crunchy Tacos, Bean Burritos, a "Crunchwrap Supreme." We gathered napkins and packets of hot sauce, we selected a cushy semi-circular booth...and we waited. Quickly--but not too quickly--the pie-faced cashier appeared with two trays of paper-wrapped food. "Can I get you anything else?" he asked. We were flabbergasted. What was happening? Was this...customer service? I almost ordered a margarita, but instead we muttered that, no, we were okay for now, and began to unwrap our entrees. The burritos, as promised, were wrapped with care--folded on both ends, no leaks. The nachos were crispy under their blanket of sour cream and refried beans. The hot sauce was tangy and delicious. The Mountain Dew flowed like wine. Halfway through the meal, someone appeared and asked if they could get us anything else, but we were oblivious. Bite by bite, we were discovering that the ingredients were, indeed, evenly distributed. No more mouthfuls of sour cream and tortilla. No more huddled dozens of naked chips, shielded from toppings by too many of their soggy brethren. No more mediocrity. This was fast food with a soul. This is how you build an empire, I thought. This must be what all Taco Bells were like twenty years ago, before they stopped caring. This Taco Bell, I thought, is the problem with fast food. read more

So we decided to stop in at about nine in the evening (the store closes at 10 now) and we ordered some good stuff for our movie night. Well, we got our bag and when we got home we discovered it was missing some critical items (Cinnabon balls, nachos) So to salvage the night I turned around and went back to the store. The guy at the mic, manager I think, understood my situation, and I added a few things to my order. And this omega bro didn't charge me for any of it! Way to make good! read more

This Tacobell is always up to weird things... anytime I try they fail.:/ I love tacobell. It's a guilty pleasure. However I'm super sad when they do weird things like tonight Saturday night 8pm they have one person holding up the line before entry. The person has like 7 cars not wanting to cut. They get out of their car walk to the door come back saying no non verbally by hand gestures and then put a cone out as if they worked their and were holding the whole line up. Not sure what the issue was but the line left.. read more

I used to enjoy stopping in here for a quick bite because all the employees are so nice! They go out of their way to make the experience great. However, as of lately there are far too many bums hanging out in and outside of this establishment. They are mostly teens with backpacks that come in to get out of the rain and use the restroom. The owner needs to implement a "keep the change - don't support panhandling" policy, like other neighboring establishments have done. Give to a local charity instead! read more

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Several times in the past 8 months, the drive-thru is closed an hour before their stated closing time. They block the drive-thru with carts. They do not pay attention to detail and we receive wrong items and/or not everything we paid for. Taco Bell used to be convenient; it is now an inconvenience. read more

I got food poisoning here. Like real food poisoning where you poop soup into the toilet WHILE puking in the tub. I am not an angry customer, i have had a generally good experience with this place the four or five times I've been there. That being said, I ate at this location yesterday. It was the only thing I ate yesterday, and I got food poisoning. I've been up all night trying to figure out which end to put over the toilet. Food poisoning is not fun, its horrible. But yeah, that's a thing that can happen when you eat here. read more

Save yourself!! Don't go here! They have century old equipment that doesn't work, it's staffed by children, and they got my entire order wrong. The whole thing. If you're starving and this Taco Bell is your only option. Just starve. read more

I've been coming to this Taco Bell for years and I order the same exact thing and every time I come they seem to either mess up my order or they just forget something. It's so annoying read more

Horrible service I tried to order inside and this black gentleman with long hair told me I can't order for another 15 minutes. What happened to fast food? That's trash and I will be canceling Taco Bell out of the small handful of "fast" food places. Thanks Taco Bell. Very unhappy if zero stars was available they deserve it read more

Portions are way too small....barely any meat on food and not so friendly staff. Would not recommend and Will not be visiting again.

I ordered on the taco bell app and it told me my food would be ready in 5-8 minutes.. when i arrived ten minutes later they had closed the lobby an hour early.. Tried calling them twice and no answer. Had to sit in the drive through for an extra 15 minutes, when I got up to the window they didn't have my order ready, forgot my drink, and were not in any way apologetic. Some of the worst customer service I've ever received. I've worked years in food and retail and was never allowed to close the lobby earlier than closing time unless it was an absolute emergency. What a disappointment. read more

Incorrect order entirely, I got the order for the guy behind me. I ordered a single grande nacho burrito. Ended up with two mystery burritos, neither of them large or grande and one that tasted like it was filled with guac. read more

My experiences at this Taco Bell...good food. Though there are often errors on my orders,..this taco bell treats customers very well and if they make mistakes are great about making it up to the customer. read more

Horrible customer service.. our cashier HOLLY (not sure if that is her name but that's what it said on our recepit) she was rude, looked at us as if she never seen Asian ppl before n didn't even say thank you.. if Holly hates her job so much she shouldn't be there nor do customer service.. unless she's only like that to Asian ppl... however the lady who made our food was nice n thankful... also 1 of our of hot sauce said " suck my ass" WTF!!! ...just horrible.. read more

Taco Bell - Fast Food Near Me - Marysville, Washington

Best taco bell I have ever been to. Super clean, updated decor. Best Service I have ever had at a fastfood place. The food is always well prepared, and fast. Not all taco bell's are the same, this one is the cream of the crop! read more

Customer Service at this location is great! Order is pretty much always correct when I use the drive-thru. Inside speed is a little slow for a fast food place, but if i'm inside i probably wasn't in a hurry anyways :P. My only complaint is they are not open 24 hours. Wish I could take away 1/2 a star for that, lol. read more

We stopped by Taco Bell at around 8:00 pm today- it was our first time trying Taco Bell, so we were pretty excited- however, when we tried to go in, the door was locked. We tried again and one of the workers actually saw us but proceeded to turn away and pretend to do some other work. We were pretty confused because the dine-in hours supposedly ended at 10:00 pm on Sunday's. We tried the other door and saw another two workers "working" but proceeded to blatantly ignore us. We figured they just wanted to take the initiative to close down the dine-in service 2 hours earlier than normal, as well as ignore customers who wish to come in to eat. It was unprofessional, even for a fast food chain- they should try to acknowledge their guests and advise us what to do in order to order food. Overall horrible, unfriendly service at our first Taco Bell. read more

I was so confused by this Taco Bell. It wasn't crappy inside. They actually had good customer service. Gosh, we're all so conditioned now by terrible fast food, crappy decors, and bad customer service that when we get good customer service, it shocks us. The food is excellent. I've gone to this location so much that it embarrasses me. read more

Place was clean and the fella at the counter was friendly enough but, I get that the weather really sucks right now because of the snow but to tell me your not cooking (what seemed like most of the menu) because you want to close to go home in the middle of the day. Your either open or not. And to the Manager or owner. Yes this was the reason the KID gave me. Burger was more then happy to cook and get my money. read more

Was good, then bad, now eh. I got the colored round stickers from their food wrappings in a taco a few weeks back. Bit right into it... was disgusting - and the lack of an apology made it worse when I went in with the item to show what I had found in my taco. I felt like the cashier and supervisor thought it was no big deal. I understand that the stickers was an accident but the customer service e wasn't. read more

Don't use drive thru! Takes a really REALLY long time. There are however some great employees there. They just need help o think. These kind of issues usually come from management. read more