This place is getting better. It's been 7 years since I reviewed here so wanted to give an update. This Taco Bell hits the spot when the cravings strike! Pulled up with low expectations and left with a full belly and a grin. The tacos were hot, the Baja Blast was ice cold perfection.Service was friendly and fast -- shoutout to the crew for keeping it cool even during the dinner rush. It's not gourmet, but it's Taco Bell, and it's doing its job right. One star off for the occasional missing sauce packet (justice for Fire sauce!). Still, when that late-night hunger hits? Hillview's got you. read more

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best Taco Bell in the area. the food is always good and the people working there are always amazing

Food amazing and never sloppy, service 10/10 and loved the drive thru guy wearing a taco polo shirt. So fun and nice. This Taco Bell location is my fav and I'll always drive the extra time for this one specifically read more

This location is located near the movie theatre. The inside is usually dirty but if you like Taco Bell this. The food is good here. They do a solid job of keeping the drive thru line moving. Standard Taco Bell it just needs to take more pride in the upkeep of the facility. read more

Taco Bell - Drive thru view - Fast Food Near Me - Louisville, Kentucky

Ordered my food at 3:00 pm on a Sunday with only 1 other car in drive thru. Found out when I got home order was completely wrong. Went back and was asked to come inside to wait which I was not dressed for. After waiting in my car about 15 minutes called to speak to the manager DEREK about why I don't have my food still 30 minutes later. His reply: you need to come inside and I'll give you your money back. No explanation, no apology, nothing to make the situation right, completely rude and indifferent. So 45 minutes later I'm looking for somewhere else to get my family lunch. This location is ran by a bunch of unsupervised teenagers. VISIT AT YOUR OWN RISK. Taco Bell really needs to do a better job of hiring. read more

Garbage they don't give you good service they are not open until the time it say's you'll see the staff outside smoking and saying that they are closed I drive more down the street to get toco bell if I want. read more

Booh. Anything is better than Taco smell. Just awful. I wont mention service. Queso hell no.

Service horrible. Food is good. Place is dirty. Ambience all around is okay. Not sure how I feel

Wow. Worst Taco Bell ever. The food is literally thrown together, thrown in the bag and it's never what you ordered. I had to come back through twice now to get it fixed. Now the food I originally ordered is soggy. Waste of $25. The workers are super uncoordinated and the guy was screaming "his head set is dead". This place needs a manager. If they have one, they need a new one. read more

Sad sad sad, plenty of employees, no motivation, bad attitude,standing around ,acting clueless . And what's up with no rugs in any entranceway on all these restaurants pouring down rain and no rugs lawsuits are pending!!!! It just takes one slip and someone cracks there head on this hard tile floor. Wake up people!!! read more

Taco Bell - Pouring down rain!!!! - Fast Food Near Me - Louisville, Kentucky

Taco Bell is the best! Great food and great prices! In a hurry you gotta try it! Highly Recommend Don't know if they will get the 5 Stars I think they deserve that's on YELP, they like to play GOD with the reviews read more

Went to this Taco Bell 11206 Preston Hwy today and picked up some tacos and a Mexican pizza and one burrito supreme. The tacos were nothing but lettuce with a small strip of beef. If I wanted a lettuce sandwich I could have eaten my salad I have at home. The burrito supreme was good and had more meat on it than the 3 tacos together. I had ordered the Mexican pizza with extra sour cream and was charged $.50 for the 3 drops of sour cream. Sure not to the expectations of what I had in mind for a good dinner. May have to remove this location from my future places to dine. read more

Taco Bell - The rest of taco was filled with lettuce - Fast Food Near Me - Louisville, Kentucky

15 minutes for this. Im angy at least my crunch wrap was okay. This taco bell make me sad and its the closest one to me. Shelbyville taco bell is poppin, this is whack. read more

Taco Bell - Trash - Fast Food Near Me - Louisville, Kentucky

Extremely long wait times every day!! Inside and through drive-thru. They cannot keep employees. 2 production lines, with usually just 1 in operation. Worst Taco Bell in 20 miles. read more

Taco Bell - Numerous customers, fire truck crew included, waiting endlessly for orders and to place orders. Long wait times! - Fast Food Near Me - Louisville, Kentucky

I ordered food after work and didn't get much, pretty simple. Ordered a chicken chipotle Melt, didn't get it, ordered a soft taco no lettuce, got lettuce on it. Don't know what's worse, not getting what I ordered or not getting what I barely ordered cause I got a cheese roll up with BARELY CHEESE this place has got to do better read more

Went here today, finished ordering and told them fire and mild sauce at the end. Paid extra for my taco to be a cool ranch supreme as well. Everything was correct on the screen. Paid got my food and headed home. Get home my taco is not supreme and I have one pack of mild sauce and no fire sauce at all. Just really poor service today. All they had to do was read a screen. And it wasn't busy so it's not like they were trying to make a bunch of orders. I was the only person in the drive through. I was very unsatisfied with my service today. read more

This Tacobell got me to pay then ask me to pull around and wait. I pull around and there are 7 cars waiting FOR BREAKFAST! One girl doing drive-thru and running her legs off bringing bags of food to angry cars waiting. I've been here waiting for 20 minutes and no food insight. read more

17 minutes for eat in order. A simple order, nothing difficult. There are at least 7 workers that I can see. This is including the 2 I've seen on break while people are waiting. Of the 4 cars that have advanced, whilst I slurp on hot sauce packets to stave off starvation. 3 have come back in to correct their order. I've only timed one, but by all appearances that is an additional 8-10 minutes. For those of you considering a taco; be advised the two sit down Mexican restaurants nearby would be faster, even if you walked to them. With a bum leg. In the snow. As this location is also known for regularly running out of key ingredients (there are only like 8 ingredients in the whole menu), I strongly encourage you to add something called "management" to the next order. read more

The food has consistently met expectation, as Taco Bell goes. The wait time at this particular location however has been consistently poor on Sunday evenings. We waited approximately 15 minutes for most of our order, and another 8 minutes for the items that were left out on the first pass. read more

Waited over 30 minutes for a to go order inside last night. Food was fair. They seem to have a really hard time getting f people to work there and keeping them. Maybe too management needs some incentives. When I was leaving last night I was going to purchase $30 in gift cards and even though there were people in line no one was working the counter ??? read more

This taco bell is absolutely pathetic. If I could give it 0 stars I would. My wife went there tonight and waited around 40 minutes for her food. When she did finally get it, once she got it home her order was wrong. This is the only taco bell I go to where I check my food before I leave. How difficult is it to leave off sour cream? The staff here need to be retrained. I've worked fast food before and this level of poor service is unacceptable. Management really needs to take a step back and really look at the problems this taco bell has. I would rather go out of my way to another taco bell and know my order is right than ever go to this location again. read more

Horrible experience today. Every table in the lobby is dirty, 22 minute wait for two $5.00 crave meals. We stopped here for a quick dinner that ended up taking an hour. Should have gone to one of the two fine dining restaurants nearby and probably could have gotten in an out a lot faster. read more

I have eaten from here a few times but because of today I wanted to leave a review. We ordered inside and I ordered a nacho bell grande box with shredded chicken, extra pico and extra guacamole. I was sooooooooo impressed at how my nachos were made that I wanted to leave a review and thank whoever was working tonight. Usually when I order the nachos or nacho box it gets made a lil messy and the extras are kind of just thrown on top. It's never made with mindfulness and usually looks like the person rushed or didn't give a shit. My best experiences with having my food made mindfully and carefully have been with the UofL location and the Jeffersonville IN location by Holmans and 10th. Tonight at this location was on point. There was legit queso, whoever made it wasn't stingy. The extra guacamole was arranged on either side of the extra pico. The chicken was evenly distributed not heavy in one area. This may sound so silly to some people but food and how it's prepared is huge to me and the way it looks/is presented says a lot about the person who made it and the mood they were in. So I hope the manager commends the person/people who were working the kitchen line tonight. read more

I recently moved from the Clifton area to Smyrna Rd. I have always enjoyed taco bell since I was a teenager. The taco bell on Preston hwy is AWFUL! I usually get 2 cheesy gordita crunches, this is the third and last time I follow that crave to this particular taco bell. It took 25 minutes to receive them. The cheese between the flour and corn tortillas weren't melted and the food was room temperature. When I brought this up with girl at the counter, she explained that they are the busiest taco bell in the city and they were sorry. She didn't offer to replace them and she just shrugged her shoulders. Very disappointed and will not be back. It has been basically the same experience all 3 times at this particular taco bell. read more

Worst Taco Bell in the area. They always seem to my my order wrong I can't remember this restaurant getting my order right at all on top of that you order the taco case and ask for sauce and they don't even give you enough sauce to cover just the taco case PATHETIC read more

This Taco Bell takes usually more than 10 minutes to get a simple order when dining in. Today: 13 min.

Service is super! They need to stop standing around and actually work. The employees are standing around doing nothing. Dont come here if you are in a hurry 20 mins for 4 items!! Ridiculous! read more

Pretty comparable to most Taco Bells. Cheap, relatively speedy service.This place gets super busy at lunch (given I go probably at the peak of their lunch rush), and while the drive thru workers are friendly, the drive thru get a little backed up. The hard shell tacos I have gotten from this location have ranged from pretty good to soggy. read more

Out of nachos???? How could a manager let this happen??? Waited in the drive thru 15+ minutes. Not FAST FOOD. disappointed is an understatement. read more

The service here was relatively fast even with a new employee behind the counter. The food came out correct and was delicious. The store could have been a bit more clean, but there was nothing about it that would make you lose your appetite over. All and all, a typical Taco Bell. read more

I've been here two Sundays in a row, and each time after eating my meal in the lobby they would not let me order cinnamon twist. They said they had already shut the system down, and this was at 9:50...10 minutes before the lobby is supposed to close. read more

Worst taco bell ever. If they get your order right you are lucky to have any cheese or meat.

This was the worse service I have gotten from them.the manager was distracting the employees while they was prepping and bagging orders. In return I got all the way home and they gave us some else's order plus ours but ours was wrong sauce when I asked for no sauce read more

Can someone tell me why they only serve fat free sour cream. Some people want the real thing. The fat free is nasty.

We came up with a bus load of 40 kids. They locked us out 4 hours before their closing time and would not let us in. We went to the McDonnalds down the street. They had staff that stayed past their shift to accommodate us! But Taco Bell... lost a lot of business tonight. read more