They have completely taken the "fast" out of "fast food". Placed a mobile order and when I got to the restaurant still had to wait 30 minutes! And it was not busy, simply not urgency from the employees. Absolutely terrible service read more

Grande Steak breakfast burrito has eggs, potato bites, tomatoes, steak and three types of melted cheese. The burrito definitely lives up to its namesake! What it lacks in length it makes up in width. I have to give it to TB, it's never a dull menu. You do however need to add those hot sauces because the flavor often needs a little "kicking it up a notch! For the price you can never go wrong.... read more

Taco Bell - Steak Grande Toasted Breakfast Burrito steak - Fast Food Near Me - Lawrence, Indiana

Nothing personal toward the staff, I'm sure it's just an honest mistake but we received the entire wrong order and when calling in about it we were only offered to have it remade, which as one could imagine, is not satisfactory. No I will not drive back to this Taco Bell in order to receive the correct slop, just pay attention and do your job? Yes I sound annoyed and it's because I am, it's pretty simple, please do better. read more

Service was ridiculously terrible. My order total was only $7.47, but the drive thru charged me $35+ for another order. They said we have to issue a refund to the card but we cannot give you a receipt. That did not make any sense, and I waited to talk to the GM. Who's name is Nate. He was very rude and had a big attitude with me when I asked for a receipt. Then I asked him his store number and he proceeded to give me more attitude. He was not helping the situation. He was escalating it. If you see a guy named Nate at that store; he won't help you if you have any problems with your orders. read more

it says open 24 hours, but when we pulled up at 11pm, they told us they were not taking any more orders. So what are they doing just sitting in there? read more

could improve reading the damn order currently! i'm pregnant and wanted noooo sour cream on my 5 layer burrito!!! like come on! reading isnt hard!!!! read more

Ordered after 9pm which can sometimes be dicey. Workers were awesome about modifications and worked quickly. Excellent service, made my night. read more

Standard Taco Bell, I didn't encounter any of the problems the other reviewers mentioned. Food was quick, and the usual product which of course will never be a 5 star product, but then, neither are the prices. read more

Always says there system is down by 12 am so don't go here if it's past that time... the lady said my system is down we will back up in 10 minutes then I said I'll wait The 10 mins then she says no we are closed actually this has happened 4 times night shift is horrible with that when they know they don't close until 3 am and rude how they say it to I work in food and we are open till our posted times if y'all can't hold up till the time that it says y'all closed then y'all shouldn't have that time posted at all it's not like I came right before close no I came 3 hours before close if y'all computers are really always going down all the time GET NEW ONES!!!! read more

Taco Bell does not read reviews so they cannot get any better than terrible. The drive thru lane is super slow. Counter orders are no faster inside. Tacos are more than half empty broken shells thrown into the "sealed" paper bag so you can be disappointed when you look for your food later. I keep asking for a receipt but they say "it didn't print out" or "I think its in the bag" (but never is). There is only one girl there that can make food right. If you don't get her, then everything will come out wrong. They need like 12 people in there that know how to make the items correctly especially around lunch time, but you might see 3 crew there struggling to keep up EVERY DAY! I REALLY like tacos! I wish there was a place that made a tacos with correctly filled shells and wrapped up to keep everything in place instead of a paper wrapper full of loose contents. I wish. read more

Taco Bell - Fast Food Near Me - Lawrence, Indiana

Incredibly slow service drive th. My food was cold. I love Taco Bell but this location sucks.

The one thing this place is great for is consistency. Consistently takes 15 minutes to go through the drive through. Then when you place an order you're greeted with laughter and talk amongst the employees rather than a hello. Then, when you get to the window to pay, no hello, no greeting... it's more so a greeting of laughter from the cashier and other employees laughing at whatever they are discussing. I understand teens will work these types of jobs, but let's enforce a little customer service. I personally don't eat at this place but my son likes the tacos and wraps. Unfortunately, the food is sometimes cold or not made how they were referenced while ordering. If I go to a place at least 3 times and consistently get the same service, it's a wrap. So sorry to this Taco Bell location but improvements can definitely be made. read more

Taco Bell - I said no cheese and no sour cream! - Fast Food Near Me - Lawrence, Indiana

See all

They just aren't going to improve at this location! When will I learn to stop going there? Horrible !! I said NO Tomato 5 times for goodness sake people ! read more

This location is often not open when the sign indicates. In addition, they often run out of simple items such as sauce packets.

This Taco Bell is a good place to grab a quick meal. The menu is huge and has plenty of options for different people. This location also serves as a Pizza Hut Express, so you can get a personal pan pizza and breadsticks as well. The staff is always friendly. They are open late, so when those late night cravings kick in they are more than likely open! There is the occasional mishap in drive-thru orders, but that is common with all Taco Bells. read more

Literally the worst Taco Bell I have ever been to. Every single time you go through the drive though it is a solid 20 minutes. Then on more than one occasion you wait to get to the speaker and they tell you they are no longer taking orders at 9:15pm. I will defiantly be driving the extra 10 minutes to avoid this place. read more