Not sure why there are so many bad reviews as I've been to this Taco Bell a handful of times and every time is pleasant. The drive-thru is my option, I've ordered the party pack of their crunchy tacos and they are always fresh. The employees are always very courteous. Came for a late nite snack for a family member and I. Great service!! read more

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The manager in the morning at this location provides the worst customer service. At least she claims that she's the manager which I was really shocked! If she is, she must of not read her job description because providing good customer service doesn't seem to be a part of her role. It's so unfortunate that my kids enjoys a few of the items on the menu but after today's experience and knowing that the manager at this location is worst than the employees, I will be taking my money elsewhere. At this location, they DON'T WANT YOUR MONEY! Take your money elsewhere where they actually do want it. I think the employees here at this location aren't all bad because I have had good services here at this location in the EVENINGS time. It's only in the morning time that I have had a few horrible experiences and it's always with the same lady. She works at the drive through taking orders like she's in a rush to go home when the store barely opened or as if there is a long line of cars behind me. She takes your order like she expects you to know the menu in the back of your head. Very aggressive and not helpful in assisting with orders. I was very forgiving the past few times because I thought she was an employee who was just having a bad morning. Come to find out that she's the manager is very disappointing! Again, At this location, they DON'T WANT YOUR MONEY! Take your money elsewhere where they actually do want it. read more

I usually like this place but this is not a solid breakfast crunch wrap very sad it's super small too. read more

Taco Bell - Sad breakfast crunch wrap - Fast Food Near Me - Kerman, California

2/17/24 Drive-thru! No line! 2 chicken power bowls ordered with extra hot sauce! The worker was kind and order was handed over shortly later with well wishes! Lunchtime! Chicken Power Bowl was fresh & Delicious! Of course, even better with the Diablo sauce to spice it up! Mother said hers was Great! Good service & Great Chicken Power Bowls! Highly recommended! read more

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This is what I order everytime I go to taco bell. 1) (1)beefy 5 layer add chipotle 2) (2) cheesy Gordita crunches w/ the Doritos shell, add beans, add chipotle (NO SUBSTITUTIONS) I pull up to order, I give them my order and of course they don't understand that the cheesy Gordita should still have beef... I'm simply adding beans and chipotle IM NOT SUBSTITUTING anything. So, they have me pull up to the window to order there, I break it down first them in person.... 3x! 3x I said that those cheesy Gordita crunches should still have beef... they got everything right, EXCEPT NO BEEF, in either of them! Each one runs about $7.50, so $15. They always have new people and customer service sucks. I'm lucky if they get my order right. read more

Suuuper rude drive thru woman told me to come inside to grab my order and then was talking bad about customers with the other employees on the headset. Threw my order down on the counter. Super disappointed! read more

The 5 stars is for Brenda! She is so friendly and kind, amazing customer service. She had our meal ready so quick, all with a great attitude. read more

I actually give it zero stars. I place mobile order for pick up at 7:15. Order was given at 7:40. Excuse given was too many orders not enough employees. So manager and another employee were cleaning instead of helping to make the food. Only two employees were making the food. A great manager would step up and help make orders. Restaurant was full of people waiting for orders. Driver thru was going fast but how does that make sense, people in side were waiting longer. Very disappointed in this restaurant!!!!! read more

Don't eat here! two employees have "relations" at the restaurant if you get my drift. They still work there so can only imagine what the "sauce" on your food is. The manager had the audacity to fire the employee who caught them and complained about it. read more

Worst customer Servise & wait time in drive thru is almost 30 min just for a 1 item , I pulled up to drive thru I already submitted the order online for to pickup from drive thru,but when I go to window I still had to wait 10 min for my food , After I got my food chips Taste like oil never been changed disgusting!! Ice tea was not even ice it was warm , I am so disappointed by this Taco Bell Servise & food ,never going to stop by this rack bell again !! read more

Taco Bell - Had to trash everything - Fast Food Near Me - Kerman, California

Clean restaurant, clean bathrooms, and fast food what else can you ask for. The staff are friendly and do there jobs well. I have been here several times and have nothing bad to say about the food or staff. I think this location holds its own against any Taco Bell in the area. read more

I already hated them over hot sauce but thanks for getting my vegetarian grandpa beef in his mexican pizza and then closing so I couldnt replace it, he loved his dinner tonight read more

This place gives you major belly problems. I definitely don't recommend this place because of the unhealthy food they serve. Of course people like this place mainly because of the baja blast read more

An employee named Waldo didn't let me grab my food from the mobile pick up area that was already ready sitting on the counter. He stood between me and the bag and said no we're closing the lobby early (full 30 minutes before 9) and told me to go through the drive thru where there was 3 cars in line. He could have simply handed me the one bag that was right behind him, but because he had no decency he made me go through the drive thru. It made no sense and just made me irritated I asked him nicely, no need to be a . I should have just walked around him and grabbed it ‍ read more

One Star. First of all it isn't Mexican food. Second if you want lettuce chalupas this it the place to go. Taco Bell already sells fake meat what's the problem with loading up the taco with it. They have soggy crunchy tacos if you like that too! read more

Worst taco bell, always a problem with the items. Multiple times where they gave no sauce. Food quality is terrible

This place is so stupid they can't follow simple directions always fuck up my order. The item is made with chicken and they end up adding beef to it. Wtf so disappointed. Had the food DoorDashed and now have to go pick it up. When I called to get this fixed I had to deal with the attitude. If ur hungry they will for sure mess up ur order. I wouldn't even rate this place but I need to to post a review read more

Everytime I visit this location the Lady is so rude. Theres always missing items and when you request anything like hot sauce or utensils they act as if they are taking it out of their paychecks. Food is ok but customer service is terrible. read more

food is always mid for obvious reason it's cheap fastfood, but management was the worst, i understand when correcting an employee for common mistakes but it's different when it's right infront of customers talking very loudly to the employee trying to humiliate them in front of people, the manger Norma really needs some retaining and self refection on why theirs a 1 star review on the restaurant and employees quitting most of the time because i always see someone new at least every month. read more

Well I bit the bullet to give Taco Bell another shot. Big mistake again. We placed our order through the drive thru which is always backed up. We get to the window to pay and the lady is already rude. You can tell she didn't want to be there. When we got our order we asked twice if everything is in the bag because it's taped shut (Covid protocols). They said yes including the sauce we asked for. We get home and are missing 4 items from our order. We are pissed! We drive back down to the location and there is a huge line of course. We decide we will go inside to let them no. Well, the door is locked and inside is closed at 5pm. We knock on the door and a lady looks at us and shakes her head. We yell through the crack of the door that they messed up on our order. She shrugged her shoulders and walked away. So we get back in line in the drive thru. We are very frustrated when we get to the speaker and yes we let them know that. The lady is super rude again over the speaker. We ask for the manager. Her name was Sherry. She said to back up and come to the door after someone walked away from us at the door. How the hell are we going to back up with 6 cars behind us? We told her she can bring the food out to us. She said she would not bring anything out. I told her I would sit in the same spot until I got my food. She finally decided she was going to bring it out. She was super rude and almost threw the food at us. We told her we would be contacting corporate and she said I don't care. The complaint would go to her and wouldn't go anywhere else. We have never been treated this bad anywhere. Sherry does not belong in the food industry or customer service. Clearly, her team follows her terrible lead and you can tell nobody cares. Something has to change here. If people stop going they will be forced to look at the crew or close the restaurant. Stay away everyone! You will be disappointed just as we were or more. read more

Disgusting. Slow service. Food tastes old. They always mess up orders. I really wish they'd change the way they run this place.

This taco Bell SUCKS 15 minutes in the drive thru for 2 tacos, this is stupid, and there always slow, even when nobody is there, you can't go here on a 30 minute lunch break... read more

They added DoorDash and are typically pretty good other than the fact that when you do a DoorDash they never pay attention to the sauce packets. They put it on as an option to order sauce and yet they never put sauce in the bag. It's really frustrating when you order a bunch of food for your family and there's no sauce to put on it. And you know you're not going to drive to Taco Bell to get it when you DoorDashed it in the first place so you didn't have to leave your house because you're busy. read more

Still the worst Taco Bell ever. Service is so so so slow. You would think after time they would be able to correct this problem.

Food is the same as all other Taco Bell's, but service is slow and the place is filthy... there is garbage all over the floor in the kitchen and dinnng area read more

Taco Bell - Dinning area with garbage on the floor and tables...no one seems to clean the place - Fast Food Near Me - Kerman, California

Was not that fast to order. Person in front ordered something they didn't have and were getting a refund. The place was empty nice and clean. The food came out fast the cashier was very nice. read more

I was excited to have another quick lunch option but this store is still working out the kinks with different issues. Nearly every burrito if have ordered always falls apart requiring a fork and sometimes knife. The service is also hit or miss, but I'd suggest timing your meals off the hour or half hour marks to avoid the crowd. Employees can be helpful or indifferent with your orders and requests so be wary of which you encounter. The interior can also get a bit messy, especially after a large crowd and the new layout of the store doesn't provide as much seating as other Taco Bell restaurants. read more

Without a doubt the worst customer service I've ever experienced, they got the order wrong and the drive threw took forever. When I had to go back inside to have my order fixed the manager was extremely rude! I would not recommend for anyone if they don't want to be treated rudely and get food that they don't want. read more

Sometimes one just craves Taco Bell! I will usually go through the drive-thru; cuz' what I don't see... is just as messy and unclean... I just don't have to see it! I've had some 'pretty icky' pics on my FB page of things floating in my iced tea... although I've seen worse... but that's another story! Hopefully, they will start keeping our Kerman Taco Bell a little cleaner. Otherwise, it's a Taco Bell... and the food is tasty! read more

The indoor facility is very nice and clean. I have encountered very friendly staff here, always seem to be very polite. The only complaint that I have is that the drive thru wait is just too long if there is more than one car in line. Like 15 minutes or longer, seems unnecessary. read more

Taco Bell - Been here for over 15 minutes... - Fast Food Near Me - Kerman, California

Fuck taco bell in kerman, they had me waiting in line for 5 minutes so they can tell me their closed 5 minutes before actually time. Didn't even acknowledge me to say their closed until i asked minutes later if they were. read more

We ordered 4 chalupas and we only got 3 and when we called to tell them, the lady was being rude and she said that she's not going to replace it and kept saying we were wrong and ended the call on us. read more

service was absolutely horrible we repeated our order about 10 times and they still got it wrong, i ordered my son a chicken quesadilla and all they gave me was the taco, absolute idiots working there read more

Karry the manager who was very rude and she keeper on look at us when another manager came to help me out she was giving me a bitch look

After waiting in line for half an hour, I wanted to change my drink to a medium instead of a small, they told me I had to go all the way to the end of the line because they had too many orders. Literally ,they were only two cars behind me. Horrible service. Horrible Taco Bell. read more

Zero fucking stars!!! This was the slowest taco bell ever, its just straight bullshit! I didnt even want my food anymore I just left because they are slow ass people! Dont go to this one ur gonna have to wait 30 mins and more! read more

I went to the Kerman taco bell with a long complicated order and was so pleased with the customer service provided by Olga, she was quick, attentive and gave me a free drink after a small mix up. I highly recommend going here if you want some good inexpensive food with a side of human kindness!! read more

its always something with this taco bell... today i stopped in just for a large baja blast freeze after ordering one i was told it will be a 5 minute wait because its defrosting ok cool, after waiting 25 minutes i went to the counter and asked is it ready yet they said a lil longer so i told them ima stop by the Walmart located in the same parking and grab a few things I'll be back after spending 30 mins or so in Walmart i came back to taco bell the machine still aint acting right smh, they gave me a refund and I left, this is the only taco bell in kerman I swear i need to buy me one open it up & run this one out of business its always something every visit read more

How is this the slowest Taco Bell on the planet?? I stopped coming here a year ago because it takes 20 minutes to get a taco. Decided to give them another chance .... same result. Get it together! Management, are you reading the reviews?!?!! read more

A rude staff is the worst ever!!! I am completely disappointed I will not be eating here!! After ordering 5 items I was asked what kind of sauce I wanted I said hot. When I got my food there was no sauce in the bag when I asked for hot sauce she handed me three I asked for more and was told she can only give me three more and if I wanted more that I would need to go inside and get more and she refused to give me anymore !! I told her that was ridiculous I ordered more than three items and she said sorry I can't give you more and refused to give me more! I told her I would like to complain to a manager and she just laughed !!! Guess keeping the customer happy doesn't apply !!! read more