Food was very good and very knowledgeable employees Store was clean I just liked it very much read more

I wish you could give no stars went up tonight went through the drive-through ordered two tacos with no sour cream got home. There was more sour cream than there was meat. Couldn't eat them. I took one bite and my throat swelled up. I'm allergic to sour cream it's like my kryptonite and these pricks didn't care. Called up there maybe I'll just give them my hospital bill. They don't care. They won't even answer the phone. read more

How time has changed this place. Years ago this place was a gem. Something akin to nostalgia, when you think back to Taco Bell in the 80's, and something you looked forward to when traveling. But what is happening to fast food chains in big cities has made it to this small town joint. The seating area is disgusting. Every surface felt like the table tops were in the need of a cleaning, sticky and grimy feeling, worse they need to be sanded, refinished, and sealed. The ordering system is the only reason this place gets one star. The order was brought out with several errors and the staff looked at me and said it's all there, not once, but twice. The customer burrito supreme was missing the extra sour cream and was not grilled which was on the ticket. The side of cinnamon twists was missing entirely from the bag and another employee caught that mistake after the two "it's all there statements". It isn't so much the mistake, but the gall of the behavior of the staff in place of being open to a customer concern. Store:036533 Order:277 9/28/25 read more

The order was right, food was good, and hot, and the atmosphere was great as well. I have to add the tables and indoor areas were clean as well. Well done folks! I loved the choice of music that was soft and not blaring. It all makes a difference to the customer. Thank you! read more

This place has really gone downhill! Service is shit and the sanitation here is pathetic, the workforce is lazy and the management is non existent, the health department should be called, what a joke. One employee refused to serve me and there were no repercussions for that employee. read more

The food is ok. Taco John's is better. The service is a little slow. The cleanliness of the dining room is awful. The tables are dirty. Looks like they don't care. Everytiime I come here even early morning the tables are dirty. The bathrooms are clean. read more

I've been a customer for years but the last several times, like for 4 years it's been a pretty terrible. We spent 20 minutes waiting for food inside last night when it really wasn't busy, 3 cars in the drive thru and 2 people ahead inside. We were going to eat there but it was so dirty we left, I guess Lee county doesn't have a health department because I can't imagine anything about that slop hole is legal. I hope they turn it around. read more

They were under staffed and were not able to keep things clean. The manager should have closed the lobby and focus on drive through. We left without eating. read more

Taco Bell - The prep areas were no where near code. They should close the lobby until they get things together - Fast Food Near Me - Keokuk, Iowa

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Horrible service missing half my order had to constantly tell them what I wanted and they beat the crap outa my damn taco

They are always out of everything and dont pick their phone up. i called three times to see if they had anything and nobody picked up. then i got there and they were cleaning their fryer and grills 2 hours before closin. then i came again a couple weeks later at random and they were out of tortillas as a taco restaurant. read more

Found this in my burrito. Disgusted me so much I couldn't finish my food so just wasted like $6 on food I didn't even get to enjoy. read more

Taco Bell - Steak Grilled Cheese Burrito - Fast Food Near Me - Keokuk, Iowa

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I'm 55 years old have never reviewed or complained about any business but September 9-6-25 i stopped in keokuk taco bell I received the most disrespectful experience i have ever experienced the store has the failing appearance as soon as you pull in placed order with Alexis got to windows and order was all wrong and she had gone on break i replied apparently in to big a hurry to get my order correct? The immature Teen age shift manager said he could refuse service to anyone and I needed to get out of his drive all I want is rest of my order I said so as I pull away he yells your a pussy so I pulled around front and went in to speak to management. Where there was 4 Teen males and a teen girl standing in lobby he said I'm the manager and leave my store now I knew I would get no where as bad as I wanted to school this kid on respect I left irate!! As I walked away he said your a little bitch a real tuff guy I will never go there again by far the worst service ever I've read threw the reviews and it's not the first time this management has failed in being professional so it's clear taco bell doesn't care who manages and represents company name!!! read more

They took care of me 2 times and I paid for my guacamole and they never throw it in my bag and it's not fair why I'm paying for my food, I hope you can talk to your employees and I Throw in my guacamole, please read more

Always out of something. This week they are out of shredded beef for the BRAND NEW grilled cheese dipping taco (which they probably didn't order). Drive thru is really slow most of the time. Ice machine has been broken multiple times in the matter of months, and staff is not very friendly. When they open the drive thru window you are hit with an old grease smell that's off-putting. The only thing I would recommend is the basic items on the menu/breakfast crunch-wraps in the morning are ok. Overall, not a great Taco Bell to go to. read more

It was greasy and filled with rice. A burrito with nothing but rice???? That photo they put up on the board is a joke. The chalupa was soggy a cold read more

Bad service, mediocre food, would not recommend. Sign outside says they had grilled cheese dipping tacos but put the wrong meat inside it without telling me? Would'nt recommend. read more

How do you run out of food at 930 I the morning,staff is horrible and obviously mismanaged

Ordered and paid online. Got to the store to pickup order and they said they didn't have ingredients to make my order. I said they could substitute. They said they weren't allowed to do so. I said, give me a refund then. I was told they couldn't do that either. I asked to speak to a manager. She said if I had a problem I needed to call the 1 800 number. She was off the clock and wasn't going to listen to my complaint. I then went to my car to look up complaint number. Manager then sends clerk out to tell me if I didn't leave the premises, she was calling the cops to have me arrested for trespassing. So I received no food, no refund, ( almost 40.00) and threatened to be arrested. What is this world coming to. I have never seen such poor customer service in my entire life. read more

terrible terrible service. nasty rude lady working in there. there's black mold around the fountain drink machine. it's disgusting will not return until it's cleaned up. read more

I asked for extra cheese on my taco and the manager told me only if I show my big toe. I was wearing slides so I said sure. He had me put my toe on the counter to show him. I paid and when I got my taco it had a normal amount of cheese. Very disappointed that I went through all of that for a normal amount of cheese. My Baja blast was good though. read more

Poor experience at lunch today. Dining area relatively full some open tables. 5 in drive thru. Placed order with 2 people in front of me. Counter lady Ellen very polite and effective. Issue 2 male workers basically messing around throwing ingredients into shells and paper wraps on floor. 4 others came into dining room to order. ISSUE is they were all served before my 3 tacos. Ellen apologizes and gave managers name Madona. Went back to work called Madona after getting thru another "manager". She was not real sorry went right to offering something. That was not point of call it was to inform her of the poor service and representation that her employees were giving her store. She hung up while still speaking. Will no return to this TB and will let others know of experience. Beware read more

Shout out to the young lady who interjected with how I could enjoy my fave #meximelt. I ordered extra, and you got the upsell. Win/win! Cheesy roll up - add beef and pico. BOOM! I'll be back!! read more

I love their Food. The people are always really nice! They never get my order wrong and my food is always good. I really like their nacho fries and their spicy Dorito taco!!I'm very satisfied. read more

The manager was so helpful and the place was ran very well! Definitely one of the best taco bells I've been to!

This place is so well ran! The food was great because who doesn't love tacos, am i right? I highly recommended the gordita crunches mhmhm they are delicious! read more

Always gets my order wrong!!! When i say no tomatos, DON'T PUT TOMATO on it, when i say soft shell don't give me crunchy!!! Friendly staff but fails to follow instructions.. read more