Waited at the counter for 10 minutes at 5:30pm. Nobody else in line. Completely ignored the entire time. Gave up and left. That's about normal for this location. It's always an issue here. read more

Taco Bell - Curious why nobody takes your order at the drive through? - Fast Food Near Me - Hudson, Florida

Do not go inside unless you have time to wait. We ordered lunch for 3, and it took 20 minutes. I've been here multiple times, and that is always the case. My two hungry teenagers were patient & respectful, and I got our drinks so we'd all have something to sip on while we waited. Plus the guy who checked on me at the front counter was incredibly courteous. You never know if they're understaffed, out of supplies, or have poor procedures in place, so I stay open-minded. Inside was clean enough. My youngest said he saw some gum wadded up under the table, but I blame that on the patrons. All the sauces, straws, lids, etc were fully stocked. As for the food, everything came out as expected--well, except for the cheesy dipping burritos. They go for $5.29 for one pair, but they are far smaller than the pictures. Yeah, we can always expect a difference between advertisements and reality, but if I'd known they were this tiny I would've just gotten a few more cheesy bean and rice burritos from the value menu. Those are bigger, better, and $1.49. Can't beat it. Although I will say, the chipotle sauce that comes with the cheesy dipping burritos is one of the best I've had at a fast food joint. read more

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Portion depends heavily on what time you go i wouldnt recommend going during lunch rush

Terrible food never again tacos were greasy terrible tacos Soda tasted fair think machines need to be cleaned burritos were tasteless read more

Second time in two weeks that I have gone in there and waited 10-15 but no one even bothered to take my order so I left.

I rarely do drive thru food, but it was late after a concert, and I am guilty of loving some of their items. I ordered a chicken burrito, guacamole on the side , and an order of Pinto's and Cheese, my guilty pleasure. My mistake for trusting the staff here to get my simple three item order CORRECT. I was in such a rush at 1 am to get home and eat.... Only to find NO PINTOS AND CHEESE!!!!! WTF. This is obviously why we the USA is falling behind all the other countries.... Can't even get simple tasks correct. I'll NEVER go here again. read more

This location struggles with getting things done on time. 25-30 minutes for a pickup order isn't uncommon.

Got a online deal combo box. I get businesses have to make money, but the chalupa was suppose to be beef cheese, nacho cheese, n shredded cheese, sour cream. I literally got a teaspoon of beef, a drop of nacho cheese, drop of sour cream. It was a sauced piece of bread basically. Never mind the taco has nothing in it. Beef cheese sour cream, simple right? Why am I eating chips? I could go to Publix and get a bag of tortilla chips for $3 and I spent over $10 on this. Need to make tacos tacos and chalupas chalupas. Don't false advertise with decent product and come give a dollar tree version of what it should be. Not cool read more

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Stopped with my niece because both of us were Hangry. Clueless register person who didn't know if she'd given me my change, even though the $1.14 was right there on the counter, just at her finger tips. We ordered a Mexican Pizza and a Nacho Bell Grande and 2 $1.00 sodas during their "Happier" hour. Total was under $10. Food was edible, service was slow, but it's "Fast food" So I can't complain terribly much. read more

Every single time I order I get old soggy shit. So tired of wasting my money on this shitty location. Doesn't help staff has an attitude with everything you order like if you hate your job just quit bro. Either work and leave your attitude at home or just don't come in read more

Terrible service, placed an app order took 40 mins to get the order. The staff and the manager were in no hurry to get any orders out and when I said something about how long it was taking the manager had the nerve to try to argue with me when she should have apologized for the wait. Poor customer service. Oh and to add to it they still forget an item in the bag. Tell me again why you deserve $17 an hour. read more

Can't get any orders right. How is it I ask for less things on my food and they give me DOUBLE

ZERO STARS!!! - Still no apology or response from them. Terrible way of treating customers. I doubt this location will be around much longer with the way they mistreat customers! Shame on you, Taco Smell!! 08.30.17 ZERO STARS!!! - Still no apology or response from them. How sad. What a way of treating (FORMER) customers. I will never go there or recommend Taco Bell ever again. Jerks! read more

Food was probably the best I've had from taco bell! The 5 layer burrito was the most perfectly rolled burrito I have definitely ever had! Probably made better by 20 minutes across the street at the golden arches (a review for another night) the nacho bell grande were great add steak and extra cheese despite being about 30 minutes old by the time I got home to eat them. The girl at the window was pleasant and seemed to care about her job. She was very young so maybe this is her first job! Should have got her name to drop. Sorry blonde 16 maybe 17 year old girl! Sure everyone there knows who you are. Great job taco bell! read more

Terrible experience!! First off you can't read the menu sign bc it's so low your car blocks it, so I tell the lady I want a bean and cheese burrito (which I've been ordering for years that exact way) she tells me they don't have any burritos with just beans and cheese, only one with beans and cheese and rice- I tell her the one I want has beans and cheese and sauce but no rice so she (in a very unpleasant tone) tells me "okay, then I'll make a note to keep the rice off! How hard was that" So I get my food and sure enough the burritos are totally wrong; they're just beans and nacho cheese.. I park and go into be restaurant, explain what happened and tell her I meant the Bean Burritos with regular cheese and she tells me to just keep the ones I already have, and she'll make the ones I want so I'm thinking this was inconvenient but at least I got the the two free burritos im sure my kids will like. I wait about 8-10 mins finally a new heavy set woman walks up, slams the two burritos down on the counter, reaches into my personal bubble and snatches the other two and throws them in the trash right in front of me without saying a word!!! So rude!! I get to the car and the new burritos have beans and shredded cheese but still no red sauce or onion. Will never be back!!!! Rude people, terrible service!!! read more

The morning Crew is phenomenal! But the afternoon and evening crew is horrendous and deserves -5 stars. They never get your order right and one of the female managers has an attitude. When they do by chance get your order right the food is crap and stuffed with sauce or guacamole and sour cream like you wouldn't notice there's 1 piece of meat. You can't even eat what they give you because it's soaked and disgusting. But the manager doesn't care and thinks her Taco Bell is the best ever. So I pointed out the reviews and how little stars she has and she said I should go to Dunkin' Donuts. Like what? As a former Taco Bell manager I know how to make the food and treat customers and this isn't it! I was filmed for training videos and was #1 in my region! This place should have some serious lay offs. I hope she got fired after calling corporate. read more

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I ordered my lunch today through Uber Eats and as shown in the provided pictures are the receipts of my order through Uber Eats and the receipt Taco Bell printed up. The issue I. The order is the Nacho Cheese DLT, I paid for extra beef and cheese an asked for no lettuce. What I received was a Nacho Cheese DLT with cheese and lettuce. I called Taco Bell to let them know, the manager (would not offer name) I spoke with offered to give me a Taco if I wanted to make the drive. I told her that I didn't care about the taco I was more concerned to let her know of this ordering issue for them. Manager was silent and didn't seem to care. I asked her if she wanted the order info to look it up. She said her tablets are down and would look it up afterwards. I told her I could come there after work to show her(provided pictures). I was being a little extra at this point. She said no need to waste a drive there. Oh well. Now let's hope Uber gives a refund bc they're awful at customer service. read more

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This is the worst Taco Bell I've ever been to. Employee at the drive thru was rude and they don't listen. The items I ordered had no beef but a ton of rice, beans, and cheese. Wasn't worth eating and I'd rather spend more in gas to goto another Taco Bell than this one. Horrible read more

I really don't expect much from most fast food restaurants but this place is so annoying. Almost every place you can look up this location has different hours for it. The 3 times I have stopped into this location haven't been great. The first time I swung through the drive thru around 10 AM and was told it was closed even though it says 7 AM on here and many other sites. The 2nd time I stopped in I waited at the drive thru speaker for almost 5 mins before someone answered. They messed up my order and put beef on an item I asked for no beef on. And the 3rd time I only stopped in bc my niece insisted. The person taking the order mumbles so much I couldn't make out a single word they said. I got to the window, paid and took off only to find out 10 miles down the road they gave me the wrong order. The craziest part about this is that there wasn't even anyone behind me! How is this even possible? I came back and went right inside and the lady inside acted like it was my fault for taking it... taking it from her hand in the drive thru. Wild. All 3 of these interactions were 2 to 8 months ago so hopefully they have gotten better. I will say when I came back and got my right food the 3rd time it was actually really good... read more

The management of this location was too lazy to contact me via phone to let me know my breakfast order would not be delivered by GrubHub. I received a number via text, called it and it was GrubHub. Joy or J.T. (whichever honest name, she gave me both, there was a serious language barrier) GrubHub is who told me that my order that was marked as delivered would not be delivered. If I were NOT homebound and unable to walk or drive I would NEVER use GrubHub to order anything again. I think it is time for me to try DoorDash! read more

I WISH I could give this Taco Bell negative stars. I've live in Hudson for two years now, and have not one single time got an order correct from this location. I had enough the last time I went, we spent 35 dollars on a huge order, and asked for extra sauce and got home to our entire order incorrect and not one single sauce in the bag, icing on top of the cake was my chalupa had a LONG HAIR IN IT! I politely called, explained the situation to the manager, and even then, she was VERY polite and said they apologized and would write our entire order down in a book with our name and replace it the next time we came for free. I gave her all the info, and that was it. Today my roommate and I went to redeem our order, and let me tell you, I have NEVER felt more judged. The man on the headset had us pull to the window to explain our situation and then the manager "Maddie" to be specific came up to talk to us and had an attitude off from the jump for no reason. Falsely accused me of trying to get "free food" and was basically saying we were free loaders trying to get free stuff and we couldn't prove we spoke to anyone and that was it, she wasn't having it then continued to curse and yell at us. I will NEVER ever return to Taco Bell with my business. Totally unorganized, dirty, no good can't fix their own mistakes. I could be a "Karen" and go on and on. 35 dollars isn't cheap, our order should of been replaced, and I shouldn't be judged and accused of trying to steal. Taco Bell, simply get your act together before you lose more customers. And I'd seriously start considering who you let be managers because this woman had no right talking and treating a paying customers the way she did. read more

Went to the RT52 Taco Bell location in Hudson Sunday evening about 7-7:30. We went through drive-thru and ordered 2 Beef Chalupa Supremes and a 7 layer burrito. One of the burritos wasn't wrapped up properly and some of the ingredients dropped out into the bag. The 2nd one wasn't much better. It was not a busy time of day..no one in front of us and only one car behind us. We had to ask for sauce and we got no napkins. We will try a different Taco Bell next time. read more

Went to this Location November 30, 2020 at around 11:30 am. Ordered the 12 pack. Six soft shell and six hard shell . Also an order of pintos and cheese. Everyone of the hard shell taco were broken into several pieces. They were stale and soggy. The soft shell were quite rubbery. The pintos and beans were good. We had driven home to eat. It wasn't worth the drive back because of the distance. I have sent two emails to Taco Bell and have had NO response. I guess this must be okay to them. We won't be back!!!!!!! read more

I ended up with food poisoning from eating their spicy potato soft taco. A friend of mine also ended up with food poisoning a few days ago from a chicken product. I don't recommend eating here, might not be up to health code, definitely some sort of cross contamination. Be careful ordering here if you do choose to. read more

Forced to select a star in order to post, but this place gets a ZERO STAR. Ordered a taco salad minus the rice. What I received was a burnt taco shell with RICE (lots of it), no beans, about a tablespoon of meat sitting off to the side, and a plop of sour cream in the middle. Drove back with untouched salad, waited at counter about 10 minutes for someone to talk to and issue me a refund (after person manning the drive-thru window noticed me and had to call for someone to wait on me). Worst Taco Bell I've ever been to. Probably explains why there's hardly any cars in parking lot whenever passing by. read more

I get order a Crunchwrap supreme, no sour cream , extra nacho cheese and this is the only Taco Bell that gets it right every time. The staff is courteous. read more

Taco Bell Store#029593 on Hwy 52 in Hudson, Fl is awesome with customer service at the drive thru. Actual no touch service, very courteous, professional. This is my new Taco Bell store, very impressed!!! Thank you! read more

This place in the last couple of years has improved. Years ago, almost every order we picked up would be missing an item. I was so I irritated that I called and left a voice mail with corporate office that it would be easier to count the items as they're being placed in the bag, to ensure that no items are left behind. I was happy to see that they've incorporated counting the items. I think there's only been one or two mistakes regarding the wrong item since then. We order through the drive-thru about once every week or two. The fact that they've hired people who can speak English helps - no offense, it was just very difficult trying to get workers to get the order correct if they don't understand what you're saying. Again, no offense. Thankfully, that problem no longer exists. read more

They do a great job, fast, and almost never mess my order up. Which since my fiancé is a vegetarian it gets pretty complicated. When I go a lot, they actually remember my entire order, can't beat that! Keep up the good work! read more

You would think with the pandemic we are going through restaurants would strive to keep business by having good quality food, and employees with good attitudes that provide awesome customer service. The night crew a this location lacks all the above. They are snotty and rude even the manager Cameron is rude with you. This location always seems to run out of Beef all the time. That is real convenient no beef less they have to do. I would rather drive to Spring Hill Dr & Mariner then eat at this location. The food is always horrible and dried up beans and chicken . The whole night crew needs to go through customer service training. Also the pandemic has nothing to do with providing world class customer service so to the person who said that is Wrong its an excuse. I have been in customer service for over 25 years and there is no excuse for being rude to customers. None what so ever we all have bad days and going through it too. Customers keep the business moving. read more

Just went to this place for 2 lousey tacos and waited 15 mins before demanding my money back and left. What a total joke. read more

I am incredibly disappointed right now I ordered the double dilla and when I got home my quesadilla wasn't cooked all the way so it was cold and none of the cheese was melted and on top of that it was terrible service with a long waiting time! read more

Terrible customer service all around! I eat or did at TB 3 or more time a week until today. I won't be back again!

This place is terrible, bad food and very rude employees. My family and myself will NEVER eat here again