Placed order at drive-thru. Pulled up to windows and waited several (7-8) minutes behind one van. It finally pulled away without taking anything. Pulled forward, paid, was given drinks, asked if we had item "x", then handed a bag. Pulled up so cars behind could, then wife checked the bag. Wrong order. Had to wait two lights circling the block. Went inside. "Wrong order?" "Yes...". "Here. And just keep the other." Bag was taped, but could see my nuggets on top, so took it. Drove home, opened both bags, and realized the second order was also incorrect. And cold. One drive-away because it was so slow and who knows how many orders were handed out incorretly. No fries. Missing roll-ups. No meat in the beef champagne, just cold bread and salad... read more

Awful experience last night. Gave them the food back and left. Ordered two soft tacos with extra cheese and added the three cheese blend as well. Opened the tacos and there's barely any on it. I was charged almost 2 extra for each one and they act like it's their own personal cheese they can't give out. I went back to the drive thru to physically show them and ask why there was no cheese on it and they made some excuse "that's what it weighs". I have been to this location during the daytime and it didn't look like that. So I'm not understanding the lack of consistency. Their excuse for that was "they must have overdone it during the day". I gave the food back because you already know they would have spit in it if I had it remade. Never going here again. It's really not hard to make a taco.... unless you're a Taco Bell worker read more

This Taco Bell is HORRIBLE - it'll take at least 30 minutes to get your food and it'll likely be wrong. The workers have attitude and are completely unhelpful. They close down the dining room at 11 even though it doesn't close until 3. They force you to get mobile orders in the drive through even though the lines are so long it's impossible to even get in them. Every worker here needs to be retrained and have a major attitude adjustment. read more

The drive through line is always long enough to block both sides of the parking lot. So you have to sit in the drive through line for 10-15 minutes to get a parking spot. And a typical order will take 20+ minutes to be prepared. Once they are done making the order they just set it on the counter without telling you. read more

i give it a 3.5 just because our cashier guy was not paying attention and messed up the order but we got everything in the end after a huge confusion but a nice lady offered our table a orange cream slushie thing which was sweet, but shout out to hunter ! read more

Taco Bell - the slushie - Fast Food Near Me - Hendersonville, North Carolina

Amazing customer service, good quality food, highly recommended. Food also came out and was received quickly !!

horrible management and placed an hour tried to go inside and they locked the doors and closed the lobby early when they have a line around the whole building read more

Do not order from this location esp via their app. If they get something wrong they won't fix it. Your only option is to send them feed back which goes no where and no one does anything about it. This location is the worst and should be shut down. read more

I ordered the chicken power bowl and it had no chicken at all not even one bite of it!! The crunchy wraps same thing barely chicken like wth!! read more

If I could give it zero stars i would. The service is absolutely TERRIBLE. Took us well over 30 minutes to get through through drive through line and we were only 6 cars behind. Then it took over 10 minutes at the freaking window. AND MY COUSIN HAD ORDERED ONLINE. I was also going to place an order when we got there but they cut me off so I didn't get to order. Never coming back here again. read more

This is going to be a long heated review because I hate this place so much with a passion. I ate inside and went through the drive through. I also deliver DoorDash so I'm in here quite often. Let's talk about wait time if you get there around any sort of lunch or dinner time there will be lines wrapping around the entire building and you will have to wait there for 20 plus minutes. Let's say you try to beat the line so you order online. There is a risk! 50% of the time when you get there the inside will be closed so it doesn't matter if you order online have to wait in that line. Even worse is the fact that you have to prepay online so now if the line is 20 plus minutes you do not get the option to just leave you have to wait in that 20 minute line while your food gets cold! (Speaking from experience). They have an open kitchen for whatever reason I don't know why but they do. It is so filthy sauce, wrappers, and food on the floor. Since they have an open kitchen you can hear all of their conversations whether its an employee getting yelled at for being on their phone or the manager bossing everyone around. If you try knocking to get inside when it's closed the employees will ignore you and tell you to get in line. I can't tell you how the bathroom is because it's always locked. If you order DoorDash from this place and your dasher keeps canceling it's because the inside is closed and they are not waiting in a 10+ car line for an $8 order. If your DoorDash order gets stolen they will not remake the food. This affects not only the customer but the DoorDash driver financially and it's because of their poorly managed order system. The food is below average for Taco Bell it's not the worst Taco Bell I've been at but it's definitely far from the best. Next time I'm in there I'll snap a couple photos.This is going to be a long heated review because I hate this place so much with a passion. I ate inside and went through the drive through. I also deliver DoorDash so I'm in here quite often. Let's talk about wait time if you get there around any sort of lunch or dinner time there will be lines wrapping around the entire building and you will have to wait there for 20 plus minutes. Let's say you try to beat the line so you order online. There is a risk! 50% of the time when you get there the inside will be closed so it doesn't matter if you order online have to wait in that line. Even worse is the fact that you have to prepay online so now if the line is 20 plus minutes you do not get the option to just leave you have to wait in that 20 minute line while your food gets cold! (Speaking from experience). They have an open kitchen for whatever reason I don't know why but they do. It is so filthy sauce, wrappers, and food on the floor. Since they have an open kitchen you can hear all of their conversations whether its an employee getting yelled at for being on their phone or the manager bossing everyone around. If you try knocking to get inside when it's closed the employees will ignore you and tell you to get in line. I can't tell you how the bathroom is because it's always locked. If you order DoorDash from this place and your dasher keeps canceling it's because the inside is closed and they are not waiting in a 10+ car line for an $8 order. If your DoorDash order gets stolen they will not remake the food. This affects not only the customer but the DoorDash driver financially and it's because of their poorly managed order system. The food is below average for Taco Bell it's not the worst Taco Bell I've been at but it's definitely far from the best. Next time I'm in there I'll snap a couple photos. read more

Great food great service. Everything was cooked perfectly along with the restaurant being extremely clean.

We ordered at the kiosk because they were pretty busy. 3 burritos, 3 tacos and 2 large drinks for $24.36. For starters, it took much longer than it should have. Then we overheard the manager tell a person who ordered before us that they had no drinks, only water and tea, did not say anything to anyone else in line or waiting for food. So once we received our food we asked about a refund for the drinks as it was $5.78 for the 2 large drinks, and the manager said we have to go through the app. We informed him we don't have the app we ordered at the kiosk and there was nothing stating there were no drinks. He then told us to call corporate and was very rude about it like it was our fault. read more

Went to taco bell and i ordered a grande 10 pk meal and a taco salad with no rice, extra sour cream and cheese, and side of guacamole. Well got home and a drop of sour cream, little cheese and on the bottom rice, very little meat and beans but lird knows a ton of lettuce. Giving them a one star wouldn't even be that it would be a big fat zero. After my order was taken i sat in the drive thru line for 15 mins or more waiting to get my order. This taco bell really needs to get it together. Come on main corp, or whom ever to step up and check this out. read more

Taco Bell - Fast Food Near Me - Hendersonville, North Carolina

online says they close at 2am but 11:55 you cannot go through the line for a taco if you close at 12 that's lit but like have that online and don't serve past 12 other nights idk made the whole line of cars drive off closing 5 mins early read more

Twice I've ordered the Taco Salad here in the past month and I both times got home and found half of my taco shell completely gone. The salad shells seem to be much thinner than they used to be and packing the taco salad into a box, it just doesn't taste as fresh either. As far as service and attitudes of employees go, they are very polite and friendly. I didn't call or return with the unsatisfactory salad, but I imagine it wouldn't be a problem. But it's a serious problem that shouldn't happen in the first place. Other foods I've gotten there were as expected. read more

The staff here were helpful, kind, and outgoing. The food was great. In a time when it's difficult to find staffing, these people are great. Thanks!! read more

This is slowest Taco Bell I have ever been too. 20 plus minutes in the drive thru. COVID or not this is extremely too long.

no ice in the drinks, disgusting kitchen, 2 people working, they got the order right, you can't go in

I was in the process of writing a much longer review but I changed my mind. The woman taking orders at the drive thru acted like I was an interruption instead of a customer. When I got my order (a Nachos Bell Grande box) it didn't have any cheese, no beans, about 5 pieces of diced tomato, and very little meat. I live across town so I wasn't going to take it back. This place used to be great. Not anymore. read more

Always something wrong with this location! They always either take forever, out of menu items, card network is down, forget stuff, and there is no consistency with how they make items. read more

Absolutely the rudest and most unprofessional people I have ever dealt with especially the manager.

asked for nacho cheese on my bean burrito got no cheese, tastes nasty, the steak burritos are the tiniest thing in the world hardly any steak on it. the food just isn't worth the money. the staff are nice at least, just didn't know my burrito had no cheese until I got home and took a bite. read more

I wish they also negative review, I don't think they should run this restaurant anymore. I work in Hendersonville, and i work very early. One monday i was at the drive thru lane just after 7, waited 5 mins, no one bothered to even let me know that the kitchen wasn't ready yet, when i went close to the payment window, thenn the cashier says that the kitchen isn't ready. Next day, i went there 7.30am this time its worse, no one at the payment window either.i understand it is very difficult to be on time early in the morning. But its not an excuse for the people in there to not answer the drive thru or the casier window. They just behave like they do not work there. I have been there thrice on working days just after 7 am, never got served. Why don't you shut it doen completely or serve only lunch or dinner. This place isn't clean inside either. read more

I give it two stars because I've actually had good experiences in the past, but the good dosen't out weigh the bad. Worst experience was late night in the drive thru. The girl takes our entire order...no joke...and then says "actually...we cant make any of that...we're out of lettuce" Out of lettuce? REALLY? I told her their was a ingles down the road and we could wait (jokingly) not sure if the sarcasm was caught. Anyway I asked her to just add more of whatever else was on the taco to make up for it. She up charged me when I specifically said not to. Then she got my friend's order wrong. We called up to tell them they messed up and the male on the phone was kinda rude. Needless to stay it was really screwed up. read more

Just typical... this time was on the lesser side of typical. You can see the photo I posted n the lack of cheese is disappointing. read more

Taco Bell - Could someone tell me where the cheese is at on this $3.19 pizza? :-( - Fast Food Near Me - Hendersonville, North Carolina

Food was good, but the restaurant was dirty. You'd think someone could wipe down the tables. Including myself there were only two people there eating, so it wasn't that busy read more

Taco Bell - Fast Food Near Me - Hendersonville, North Carolina

This is a Veggie Taco Salad bought on 7/30/18. Paid for extra tomatoes and sour cream! Would hate to see the "salad" that didn't have EXTRA!!! Very disappointed. read more

Taco Bell - Fast Food Near Me - Hendersonville, North Carolina

Friday night at 10:00 pm, you'd expect to be busy, right? Then I don't understand why I'm waiting in line for 15 mins/vehicle. Late night stops are all about convenience, and fast food should be fast food. read more

Went thru drive in. Nacho supremes finally found sour cream on bottom. All retried beans in a lump on side. Nachos stale. I could go on but why bother? Yuk. And I love Taco Bell. But this one? Never again!!! read more

I go here alot for lunch and order tacos or mexican pizza and have always been pleased my order. I never got at night though, it's too busy. When i go the staff is courteous and I get my food quick and it's hot. read more

The worst burrito and tacos I've had. So many tomatoes on the taco they made the whole thing cold, burrito was just nasty....and I used to manage a Taco Bell in the 80's, so I know how it's supposed to be. If I could give a negative star, I would. read more

We came right at close which we don't normally do but we went to a ruth chris and got terrible service so it was one of the only places still open. Jason helped us at the window and he was the nicest person. He had outstanding customer service. The cook was ready to go home and he just motivated him to bust out these last three cars so the customers could go home happy. Wish there where more people like jason out there. read more

Always understaffed. Always a huge delay on food no matter how busy they are. They underfill all their burritos, and do not add the toppings included in the items. This is the worst Taco Bell I've ever been to. read more

This place is the worst! Their drive-thru is so convoluted that the only way you can get into the drive-thru lane is to come in off Four Seasons, then it takes forever. We decided to park and go inside because we entered off the side street, signed "Enter" only to find out we couldn't get in the drive-thru lane that way. We went to the counter and were told that we could only order through the kiosk, which we tried to do, only to find out that the meal we wanted (Nacho Fries Box) wasn't listed on the kiosk menu. In the meantime, three men who came in right after us went to the counter and were able to order there. Taco Bell has seen the last of us ... we're going to support our local restaurants, not this franchise dump. read more

The kids who work there are the best! They helped me with a difficult order and went above and beyond. I'm very impressed with their level of kindness and courtesy!! June 30, 2019 read more

Dirty tables, cashier not friendly and seemed to want to be else where. Trash sitting in bags outside door. Food prepared not to satisfaction. read more

Worst Taco Bell experience ever! 30 minutes to go through Drive-Thru plus they messed up my order.

Had a bad experience with this Taco Bell, First of all the Temperature in that building was very cold that you could not enjoy your meal. We saw a man come in and in a short sleeve shirt than after placing his order he when back out to his truck and put his coat on and came back inside to eat. Our Oder was mess up too. It was me, my wife, my mother n law and my wife brother. read more

Ok, so this Taco Bell isn't perfect. I've definitely been to better, but I just had a really great experience, and I wanted to highlight that while also pointing out some flaws from past visits. The food today at around 3:30 pm was delicious. I ordered 6 hard meat tacos. The staff was happy, a little loud, but I've worked in fast food and that can be the norm. They probably did not even realize. Plus, there was no music playing in the dining area. I also stuck out a little in that some of the restaurant-goers interacted with the staff just as loudly while dining. Anywho, the man who I ordered from, I believe he was a manager, was very professional as well as laid-back and gracious. The food tasted good, and I was happy I made the decision to come to Taco Bell. The dining area was a little messy, but nothing horrific and probably recent. The bathroom was clean. Past visits have been later during the day, typically between 9pm and 12am. I went through the drive-thru. I was hangry as I had just gone to the gym and hadn't watched the time. Thank you for Taco Bell and I am so sorry. Still, I know it wasn't just me, at least I think so. The line took forever. The power menu is not available after 9pm from the drive-thru and I found out the hard way. There is no signage. Three times my food wasn't made to order. "I wanted a soft bean taco, not a crunchy meat taco." My request is a little out of the ordinary so it seemed more like an automatic response than pure inattentiveness. Sometimes they forgot the sour cream. Now that right there is annoying because it belongs on there!!! They gave me a free chalupa. That was very nice. Sometimes they'd hand out free fresh food late at night. They could keep it for themselves. It's really just the wait that makes this place a 3, and the noise. read more