The workers were kinda mean. The best way I can explain it is that it was that they made it really awkward.

Worst Taco bell ever, my Crunchwrap tasted stale and the lettuce and tomato's tasted iffy it was supposed to be no cheese, tacos were supposed to be no lettuce. People were curt at best read more

Taco Bell - This is how my Crunchwrap looked right out of package - Fast Food Near Me - Fort Wayne, Indiana

Drive through service was terrible was in line for about 30 minutes before I made it to the window but before that they tried to take my order when I was two cars behind the speaker even then it still took forever would not recommend. read more

First of all forgot my sauce. Secondly they did not even wrap my crunch wrap supreme they basically just put the ingredients for the wrap in the bag. Never have I ever encountered such a lazy crew. Waste of money. Waste of time. Just a waste. I'd give this place no stars if o could read more

As someone who travels frequently for work and often relies on fast food for convenience, I have to say that this Taco Bell is by far the worst I've encountered in the US! The restaurant was extremely dirty, with overflowing trash bin. None of the staff members were willing to work the front counter. I saw an elderly gentleman get tired of waiting for assistance and try to use the self-ordering kiosk. When one employee noticed his struggle and tried to help, a woman with neck tattoos, who seemed to be the manager, said, "If he can't figure it out, he can just go somewhere else! Welcome to 2025!" A quick look at recent reviews reveals that many people are sharing similar experiences! Whoever owns this location needs to get more involved and find new leadership! read more

Waited 30 minutes just to get food, after even telling the person up front I was paying with cash they proceeded to ignore me. Terrible experience never coming back. Food was stupidly cold even after waiting the 30 minutes. read more

Taco Bell - Cold shitty food - Fast Food Near Me - Fort Wayne, Indiana

A waste of time trying to order, I ordered a Catalina chicken quesadilla meal and 2 chalupa meal, all I got was a cold regular chicken quesadilla with the cheese still cold to the touch, two soft tacos and the chips, not even sauce except for a side of sour cream that I didn't order. No drinks, and everything felt like they didn't even warm it up slightly, and the chips were inedible with how salty they were. Thankfully DoorDash compensated my entire order but it was annoying having to even do all that when they could've just made the order right in the first place. It was just really shocking to see how wrong they could make it. read more

Would love to give this place no stars. Visiting in town. Came through to get a couple crunchy tacos and a Pepsi. I asked for no cheese gave my order twice paid for it left and of course my fault should've checked; tons of cheese tons of lettuce oh my gosh where was the taco meat it was literally 1/16 of an inch across the bottom of the taco. I went back in and told her I'd like my money back; she would only refund me the tacos not the drink and her attitude was the pits and quite sarcastic for young lady! What a way to say welcome to Fort Wayne! Will never visit this Taco Bell again. The ones in Phoenix and Charlotte and Memphis are much better!!! Oh by the way I went next-door to Arby's and they were delightful and made a special order salad for me! Thank you Arby's!!! read more

Everytime I get a burrito I always make sure to ask or put down that I want NO beans but every time they always put beans. It wouldn't be so bad if it was once in a while but EVERY TIME is ridiculous. read more

My husband and I stopped in to try the reakfast tacos we had seen advertised just now. Two women employees , one young, one older started yelling and fighting right at the cash register. It was the tackiest most unprofessional thing We had ever experienced. We left early. As we were walking out, I caught the older woman's eye and said the fighting was tacky. As I was standing outside waiting for my husband. I heard yelling on the side of the building. The two and a man were going at it again. If it was a manager, he clearly didn't have control of the situation. The young girl started walking across the parking lot. Don't know if she was fired, but they all should be We won't be back. read more

i thought it was getting better but No.. its sad to know when a GM is working based on the quality of the food. literally a 5 layer is a vean based burrito and literally only had a scoop of bean in the center and didnt have a second shell, but really. a single scoop of beans. i actually pushed it all into the end and got 1/4 of a 5 layer from it and even still was thin. very sad day. this taco bell needs closed. really half the taco bells need closed so your chain can focus and pay higher attention, because it THIS is what you get when there isnt a general manager in there forced to do it by books, then it doesnt need to be open because truly this is disappointing. its not like yall are even too cheap anymore either.. read more

Taco Bell - Fast Food Near Me - Fort Wayne, Indiana

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Went to get dinner waited in the drive thru line for over 35 mins before I was able to place my order. Then when I got home I was missing half of my order called and the manager on duty said next time you come back talk to Jaylen or something. I told them I was coming back now because it's my dinner and when I got to the store not a single person would help me I was getting more and more aggravated. Then the black dude with the pink hair and painted nails helped me and was completely rude and treated me like crap if I was the franchise owner I would fire the whole staff and sell the building completely uncalled for no wonder it's only got a star and a half rating. Blows my mind how people don't want to work or put out a quality product I'd rather eat from a trash can then come back. read more

I spent over 35 minutes in the drive thru just to get home (20 min away) and bite into a spicy burrito... not at all what I ordered. Extremely unprofessional and I'm very disappointed. Thanks for wasting all my time and leaving me with no dinner. read more

I've gone to this location 7 times in the past 3 months because it's convenient for my work home and fast. Not once has my pretty simple order been right. It's a good thing I enjoy most of the menu because it's a game of what I'll actually get vs. what I originally ordered. Service is friendly.. just apparently incapable of reading the oder screen correctly. read more

Horrible service just horrible. Rushing people to order through the drive thru. Got the order wrong so when I went inside to get it fixed the manager was rude and ghetto!!!!! Horrible costumer service I will never go to this location so unprofessional read more

Taco Bell - Fast Food Near Me - Fort Wayne, Indiana

This is the slowest Taco Bell on the planet. Speed of service is potentially the only quality Taco Bell might have so without that, there's nothing here. I have gone through the drive thru multiple times at different times of day. If you're only in line for 5 minutes, that's maximum speed here. I've waited as long as 22 minutes but the average is closer to 15 and that is even being the only person in line. read more

This Taco Bell seems to have a short staff way too often. Comes across like the managers need to hire some more workers or let go of those calling out of work too often. Thanks for getting my order right, but for Taco Bell quality I'm not looking to wait around for over half an hour. read more

Everything's bad at this store, every time I get food here late at night their food tastes like soap or a cleaning agent! My friend took his back and complained the manager on duty called him a liar and never once offered to fix it or give his money back! Its the worse Taco Bell in Fort Wayne! read more

Best Taco Bell in Fort Wayne. I have been coming here for over a decade now, have never been disappointed, love every single visit I make. Olé! read more

Had the XXL Grilled Stuft Burrito. Taco was hot and delicious. The burrito was huge. It must have weighed a pound and a half!

If they could only understand the meaning of VEGETARIAN and FRESCO (considering this is their term they use). It does NOT mean to put the chicken on the side! Get serious kids. You want to make the extra money, you need to pay attention. Vegetarian = No Meat Fresco = No dairy read more

Drive thru window person was very nice and did a good job. Order took waaayyy too long to get and when I did it was ice cold. Not room temp; Refrigerator cold. This particular Taco Bell has provided nothing but horrible service for the last 5-7 years. Not sure why but they need to close it. Had not been there in over a year and will never go back. read more

I am a DoorDash delivery driver and I have had several issues over and over again at this specific location. Today was the last straw. Usually in other locations the order is ready when I walk in, but they do not make the order until when I arrive. When I arrived today there were no cars in the Drive Thru and few other customers but I ended up waiting for over twenty minutes while they prioritized all other orders. Those who walked in after me had their orders completed before mine, and when I asked for the manager, she was very short and rude with me and simply told me I didn't have to go to that specific location. Very disappointed in the support and customer service. I understand that many of the employees are younger and I believe more training is in order. read more

As a guilty pleasure. Taco Bell ranks #1 on that list. Wether the drive through the or dining in I have had nothing but a good experience every time I had a chance to endulge in the unhealthy indulgence that is taco bell at this location. The night crew especially. read more

The last time we went here was on a Friday night about 10:15 - they said they were out of ground beef - really!!??? We ended up getting the steak tacos - not impressed. This time, I went there about 7:45 on a Tuesday night. The person taking my order seemed very happy. When I pulled around to the window, I knew why. There were several people in the drive up window and they were laughing and having a great time - at the expense of the food. The chicken quesadilla was terribly dry, the burrito supreme had hardly any ground beef in it - mostly beans. I ordered 2 orders of nachos and was given 2 cups of cheese and only 1 bag of chips. I also did not get the grilled steak burrito I ordered and paid for. I am done with this place. There are other Taco Bells I can go to besides this one. I hope they are better. read more

Shorted us a taco. Didn't have Hot sauce. The taco shells were stale. The stuff in the taco was barely present. Will not be using this sight again! read more

disgusting a big no for me i literally got food poisoning if u enjoy living dont eat there read more

Taco Bell - DISGUSTING CHICKEN TACO SALAD SOO GROSS TASTE LIKE BURNT CHICKEN OIL I CAN'T DESCRIBE THE AWFUL TASTE A HUGE NNOOO FOR ME FOREVER!!!!!!! - Fast Food Near Me - Fort Wayne, Indiana

i ordered online and there's no way on the app to give a review to the order. i got 6 regular crunchy tacos, easy right? wrong, maybe 4 piece of lettuce on each of them, and maybe 6 piece of shredded cheese on each. BIG let down. at least the girl at the counter was nice, and didn't let my baja blast freeze melt- she made one fresh. at least i had beef on them. had to go home and add my own cheese and lettuce lmao ???? read more

2:00pm on a Tuesday day and it took 20 minutes to get my number 6 order. This is crazy people are actually walking out without there food.

First off I just want to say that I had the freshest cheesy gordita crunch today. Up until today my opinion and experiences were neither nor there. They aren't always the greatest but I've had much much worse. For some reason my kids keep finding tomatoes in their cheese roll ups but when I ask them if they make them with tomatoes they say they don't. They don't always make items the way I ask either. I'm not real picky, but my kids are and they don't like the jalapeño sauce on the cheese quesadillas so I just ask for them to leave the sauce off and I've lost count of how many quesadillas I've thrown away because my kids won't eat it due to the spicy sauce. Other then that it's clean, friendly and convenient. read more

Just got home from Taco Bell with our dinner order. A few issues: missing 2 fiesta potatoes, chalupa shell is half burned, taco shell is missing part of it, the beefy quesadilla somehow came with pieces of lettuce and tomatoes in it. On top of that I have been calling for over 10 minutes and phone is busy as if is of the hook. Terrible store all around! read more

Not sure who is training these people but long waits, my food is never correct, and customer service is the worse!! Who ever was running the drive thru today obviously hates her job so let her go and hire someone that needs it!!! She was so rude, and when I asked for sauce she closed the window on me!! read more

I have to agree when this location first opened they were open all the time if my memory servers me right they were 24hrs , how ever slot of the times they are closed at 10:30 pm when I go by on my way home from work..... There hours are very hard to understand and confusing ..... read more

We had two separate orders, with substitutions, and our food was ready in less than two minutes. Everything was correct. A genuinely impressive experience. read more

After waiting fifteen minutes in line for an order of nachos and a side of pintos and cheese I was informed that they were sold out of pintos and cheese and that I could have a double order of nasty cardboard esquè cinnamon twists instead. I should have asked for my money back considering the thing I was most excited for was the beans. Next time I'll just go to Kroger and buy tortilla chips and and a can of beans instead. Taco Bell can say bye bye to my business. read more

I know it's fast food, and the employees don't care about the product they put out.....but dang this is one of the worst cases of "I hate my job" food!!!! My burrito had about two inches of stuffing and the rest was all tortilla!! Will never be back!! read more

i only give them one star because i can't leave zero. we walk in, the lady at register looks up at us, turns around, walked away, and told someone else they had the front. we waited 3 minutes. and left to go to arby's unacceptable. read more

Food was just as bad as I expected from Taco Bell, but the Mountain Dew would have been much more delicious is if more of it had been served INSIDE the cup. read more

worst tacobell I have ever ate at the cashier adam l . is a jerk I asked a question and he had a smart butt response for everything I said ! read more

This location has struggled lately...closed at odd times, painfully long wait times in the drive up and lobby. Today's experience was the best and fastest service I've had here in months!! Seems like they are really working to improve on the problems they were having. Saving my 4 or 5 star rating for later to see if it lasts...still a little gun-shy, but great job today!! read more