I had an extremely bad experience at this Taco Bell today, for my lunch break i decided to go to Taco Bell at 9.50 pm, and then when I ordered 2 steak burritos, i got my lunch and came back and when I began to eat, I noticed right away that the burritos had little meat and tiny bits of guacamole, I was in lunch break so I couldn't run back and ask for another one, so I was extremely hungry at the moment and I ate 1 of the whole burritos but it tasted mostly of the burrito roll itself, like plain flour, but I didn't eat that day till 2 pm so that's why I was extremely hungry, so the next burrito I couldn't eat it becuase that's the one that had literally like 4 small pieces of steak in the long burrito which was uneatable, so I eat eat the a little portion of it and took of the steak, I normally would order this selection everytime I come to Taco Bell and the order would be fine but this time it looked like there was a new teenager who got hired and he was the one who made my burrito, so once I got off work I went back and spoke to a cashier outside and he was nice about it and I wasn't looking for a refund, I just wanted them to make only one new steak burrito since I eat the other one already, when I go inside to speak to the female manager, who appeared to be of Dominican descent, (around her late 20s)she appeared to be stressed out already about something else and then I kindly spoke to her in a clam quiet tone and show her the the half of one of the burritos that I didnt eat , she kept on raising her voice at me, I was trying to explain the situation on how the employee didn't put enough steak and guac and how the burrito was dry, she didn't care and was all mad about it, she simply said" next time tell me and I will add extra steak" !!! But the way she spoke wasn't in a calm manner she was loud and she spoke in front of the the new Hispanic teenager who made the burrito,she spoke in a way as if she wanted to look for an argument but I was being extremely nice and talking low volume, I use to come to this place all the time for the past 2 years and 2 of my friends from school actually worked at this Taco Bell and they would always tell me how this place was, back when they worked there I had no issues at all, I think that they need to retrain their new hired workers on how to properly portion the food becuase back then I never complained, this day when there happen to be new workers that's when they didn't do a good job, I understand that the the new hires will make mistakes but that's why there needs to be some supervisor who is watching how they make the food. All I wanted was the manager to let me get only one new steak burrito since I already fully eat the other one, but since I don't like to cause tensions and I'm not the type of person to yell back, all I said to the manager was " okay" and I threw out the Taco Bell wrap (the one that I eat halfway and had 4 pieces of steak) and walked out the door. I just didn't want to make an issue but I feel that the Female manager needs to get trained to be more respectful becuase she wasn't acting nice, as a result until that female manager is still working at that store/// I WILL NO LONGER GET MY LUNCH OR GO TO THAT TACO BELL AGAIN, I will Notify my co workers to never eat lunch there, I USE TO GO THERE TWICE A WEEK AND SPEND 10 dollars each day but that's going to end, If that female manager spoke to me kindly then I wouldn't get mad, what bothered me was how rude she acted even though I spoke to her politely. she said that I already eat most of the of the burrito which was true but I also wasn't asking for a refund, i know that I should of taken the burrito back once i took the first bite but I was hungry at the moment and I was on lunch break and had 10 minutes left so if was to go back there right away then I would of been over my break, i only managed to eat one of the burritos and leave the other one halfway, overall if the Dominican manager was nice and if she didn't raise her voice and if she politely explained to me on why she couldn't make me a new burrito, I wouldn't of got mad and I wouldn't of made this review, I'M NOT UPSET AT THE MANAGER FOR NOT GIVING ME ANOTHER BURRITO OR FOR A REFUND, I'M UPSET BECUASE SHE TREATED ME BADLY AND YELLED LOUDLY IN FRONT OTHER CUSTOMERS TO GET EVERYONE'S ATTENTION, She didn't handle the scenario correctly, I hope there is change in this Taco Bell as I don't recommend anyone to make business with this particular store, maybe when there is a new manager I might reconsider coming back. read more