Typically don't leave reviews for typical fast food spots but this particular Taco Bell usually has quality food, and quick service. I sometimes will slightly go out of my way to go here compared to other locations. Considering prices have risen everywhere, quality is important and I appreciate this locations food in particular. read more

I love Taco Bell so much. Even though my order is lame and simple it's just so good. Every time I go there it fills me with joy.

Far and beyond the slowest Taco Bell in the area, whether thry are busy or not. Never once have been able to pick up and order on time. Took them 40+ minutes to make 3 hard shell tacos. It's worth driving out of the way to go to a different Taco Bell or just buy your food from somewhere else altogether. read more

Tl;dr missing items/horrendous customer service 8/4/22 ordered and paid online. Was told some items weren't available and do I wanna replace with a fountain drink? I said, No I hate soda, how do I get a refund? The blonde girl who has worked there for awhile proceeded to throw a fit, hurling verbal abuse at me, asking wtf I wanted her to do since it was late...wtf?? The old lady working with her was equally rude and condescending. Ended up leaving without the items I paid for cuz the staff clearly has no skill in conflict resolution, Taco Bell if you're reading this I'm still waiting for follow up on order #987646 but I won't hold my breath! read more

Workers are always nice. Please lace is clean. It's Taco Bell. You know you are going to get some variation of beans, chicken, beef or steak with lettuce, tomato, cheese. If you order right you will also get guacamole and sour cream. Good bang for your buck. Only real complaint is that they rotate menu items in and out. read more

Personally, I've experienced good things every time I've ordered. The staff is friendly and always prepares the food for a large family.

Sign on the door says they open at 7. It says nothing about dining hours vs drive-thru hours or anything like that, just that they open at 7. The woman working there would not let us in. There was also a Grubhub driver who was there to pick up food, and they didn't let him in either. You guys need to either fix the hours printed on your door, or abide by them read more

As Taco Bell's go this one is nice. Very clean, friendly staff, organized soft drink and condiments section, and clean restrooms. The deduction of one star is due to the long wait for food to be ready. At least 6 or 7 minutes. While we ate inside we watched cars in the drive through zipping through in under 2 minutes. Dining in customers are clearly not the priority here. While my Five Layer Burrito only had a very small portion of ingredients in them and I dropped another star. So yes, they're just a $1.79 but come on. Flavor was OK though it was lacking in cheese. The soft tacos were great and veggies were cold and fresh with chicken plenty hot. Very tasty. I'm planning on being back but hope food preparation gets a little faster. read more

Taco Bell - Interior. - Fast Food Near Me - Countryside, Illinois

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Don't bother ordering something without tomatoes or any different variation. They're just going to give you whatever is stale and already made, and then fight with you. Tried to get a refund for allergy reasons and they didn't care despite my receipt showing how it was ordered. Drive to a different one, don't waste your time lol read more

waited in line for 20 minutes before someone decided to acknowledge me standing there. 1 car in the drive through with 6 other people behind me. cashier looks at us, and proceeds to walk away and ignore not only me but all other 6 people behind us. of course workers in the back on the line, no excuse though for the cashier to stare at everyone in line and then just proceed to blatantly ignore everyone while doing so. so rude and ignorant. then when approached it wasn't a hi/ hello how can i help you, it was simply "what do you want". restaurant empty, drive through empty but yet big attitude like you work in a 5 star establishment. read more

Went for some baja blasts, made an innocent mistake thinking they came frozen, when we politely asked if we could instead have frozen ones, Kylie D. (The worker who took our order) went "UGH" and slammed the window shut so she could complain about us. Then she fixed our order, which was appreciated, and said "NEXT TIME ASK FOR THEM FROZEN." It was an honest mistake that was met with unreasonable hostility. I'm sorry you had a bad day, Kylie, but that is simply not my fault. read more

What can I say about Taco Bell they get your order wrong and then they don't want to correct it and they act like it's my fault for getting it wrong read more

The tacos are delicious and the prices are cheap! Idk why this place has low ratings but my food came fast and it was hot! The place is empty but the food deserve 5 stars IMO. Id come back anytime for tacos. read more

Taco Bell - Quesarito box $5 - Fast Food Near Me - Countryside, Illinois

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Ordered through the drive-thru and when I arrived home. Some of my order was missing. I called there and the women who answer the phone was rude. She told me I can come back and get the stuff if I wanted to. Nice way to treat a customer. read more

One of the better Taco Bell restaurant locations I've been to. New, clean, spacious and modern. And the service and cleanliness here are far and away better. Food prep gets one star off... A bit lacking on the inclusion of all identifiable ingredients in my chicken burrito. read more

Taco Bell - Dining room - Fast Food Near Me - Countryside, Illinois

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I ordered a crunch wrap supreme and when I got home it was flimsy and thin. Took it back and showed them and the lady tried to tell me its made that way. They made another one and that one had no meat. It was smaller than through first one. My daughter opened it up to show there is nothing barley there. read more

Taco Bell - Fast Food Near Me - Countryside, Illinois

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They "didn't" get our order from online and then once we asked to go to the window to speak to them clearly vs the speaker they said OK only to tell us they wouldn't take the order at the window because "their time would go up" and they only care about their time. This was the manager - no matter showing him the order on our phone he refused to care or help us at the window. He kept insisting we go around and order at the speaker to not mess up his time. He was a jerk and we won't return. Not that we eat taco bell often, it was just late and a lack of choices. read more

Absolutely disgusting. Their quesadilla is 90% sauce and 10% cheese, and although I love that sauce, it was literally painful to eat. Plus, the employees were totally rude and not helpful when asked about it. Avoid if possible! read more

I ordered a crunchwrap supreme, got home and it had NO MEAT. When I returned, the old miserable manager picked it apart and pointed out a morsel of refried beans claiming that was ground beef as if I had never in my life seen beans or ground beef. She refused to remake it because it was bitten, how else would I have discovered there was no meat? Unfold it then wrap it back up? I demanded a full refund and she said she can only do a half refund because it was bitten, I ended up getting a full refund after losing it and screaming at this lady. Garbage service, always skimp on the sauce packets like it comes out of their paychecks. Never open on time, nobody actually knows when they open. Countryside taco bell is garbage do not eat there!! read more

Food is fine as far as taco bell goes. Im the only person inside & the closest spots by the doors are taken by employees.

I usually eat "real" tacos but ebery now and again I enjy Taco Bell. So its a new building. Looks clean. Its maintained very well on the outside and the customer service is great. Pulled up yo the speaker to order my food. I pulled up at 12:04 with 3 cars ahead of me (one was placing their order). My order was not taken until 12:14. When I finally got to the window my order was not ready, not even the soda. Paid at 12:32. and received my food about 3 minutes later. Mow I understand its the start of lunch time and there can be times you wait a few extra minutes but 31 minutes in a drive thru waiting on food thats pretty much prepared? Where do they do that at? I could not believe how long it took. It was like being stuck in traffic on the expressway with the next exit 5 miles away. Who is doing the scheduling? Are they looking at day to day, month to month data of when the restaurant is most busy? You have to take care off the customer in a timely fashion. A whole lunch hour gone. General manager or district manaher really needs to spend time with management and nop this in the bud. NO ONE WANTS TO SIT IN A DRIVE THRU FOR 35 MINUTES! I have them 3 stars because of the customer service amd cleanliness but they is definitely a sense of urgency missing. read more

Unapologetically horrible customer service. Refused to take my order manually when they were unable to find my prepaid app order and they were unwilling to come up with a suitable solution. I've never been treated so poorly at a fast food establishment. read more

I have been to this particular Taco Bell location numerous times and I have to be honest- every single time has been a positive experience EXCEPT for last night's. I wanted to write a review based upon last night's experience because I am hoping that management takes a look at reviews on here and can use this review to ensure that they are utilizing best practices. Around 6.30pm I went through the drive-thru to pick up some dinner and my order for myself and someone else was pretty basic- two soft taco supremes, two drinks and two gordita crunches. Easy peasy. First of all, while ordering, we were incredibly rushed by the individual on the other end. She sounded annoyed, frustrated and in all reality, probably shouldn't have been working in the drive-thru if it was going to be such a hassle for her. So we ordered our food with the rude lady and pulled around as she requested. When we got to the line near the window, we saw a young employee putting up a banner outside. It was extremely windy, and he was having a bit of a difficult time putting it up which is understandable. The problem was that the person in the drive-thru window (the rude lady) was yelling at him, telling him how to do it in a very rude manner and then finally said "forget it, I'll do it!!" This, my friends, was heard two car lengths back, as we were still waiting in line at this point. The kid looked upset and embarrassed, and I would have felt that same way if someone was barking orders at me from across the drive-thru lane. Anyways, we get up to the window and lo and behold, the rude lady yelling at the employee and hurrying us was a MANAGER. NICE. She shoved the food at us, barely acknowledged our presence and huffed and puffed the entire time. I was shocked, because the employees are usually always so kind, but this manager was RIDICULOUS. When we finally got to our destination and opened up the bag of food, everything was soaked through with juices and sauce. Disgusting. Even the hard shell gordita crunches were soggy. We probably will go back again, but I can honestly say that if I see this manager again, we will have words or we will just go to another location. I hope this isn't the head manager and someone will be able to assist this lady in proper etiquette in terms of general manners and in running a restaurant. read more

FFWD to today (3/14/22) The best swing manager Frank W. no longer works at this Taco Bell in Countryside. It's gone to He[[. Slow service. Too much emphasis on drive thru customers instead of just filling orders in order. Terrible now. First time in 22 years. read more

We decided to have lunch today at 2pm, from Taco Bell Restaurant on La Grange Road in Countryside, Illinois. Sounds good doesn't it?? We put our orders in at the Drive thru, sounds normal doesn't it? But when we got to the pick up window and requested 'mild sauce' there's where the problem comes in! We were told "NO MILD SAUCE UNTIL 3pm"!!!! The question was asked, "Why no mild sauce until 3pm?" (Normal question, huh?) The response was, 'I DON'T KNOW, WE ARE "LOW" ON IT AND CAN'T GIVE OUT ANY UNTIL THE NEXT SHIFT!!!" TACO BELL with no sauce is like McDONALD's without ketchup, or PIZZA HUT without cheese! Why were we not told when we ordered at the drive in, but only when we got to the window to pick up our food? So my strong suggestion is the next time you go to TACO BELL anywhere, especially the one on La Grange Road in Countryside, Illinois, you ask if the restaurant was 'FULLY STOCKED' before ordering, or better yet, go to PEPE'S RESTAURANT or anywhere but TACO BELL! This in my opinion is not the basic employee problem this is a MANAGEMENT ERROR. I would really love to hear the answer, if you are 'low' on an item, how is it to be decided who gets what is left, and if there actually is none left, WHY??? Take this as a warning! Next time you're hungry don't go to this TACO BELL! I hope the Management of this TACO BELL READS THIS IT MAY HELP!! read more

I gave it one because theres no 0 was wrong but worse no mild sauce absolutely the only reason I go there is for the mild sauce and they cant even get that right read more

One of the worst experiences of customer service I have ever had at a fast food restuarant. While at the drive thru, the cashier Trinity was extremely rude and condescending. I will never go back, and I suggest the owner or manager here retrain their employees, beggining with Trinity. read more

If I could, I'd give this place no stars. The hours online are wrong! They should work on changing that. The lady at the drive thru was trying force me to get beans when I didn't want any beans I asked for a large Mountain Dew with no ICE and they gave me ICE. I have sensitive teeth and I can't eat ice. She gave 5 straws when I only had three drinks. She's killing the turtles. read more

The service is Excellent. They have an Awesome staff. Food was Good too. They took their time to make it right. Our burritos were wrapped good and not just thrown in wrapping paper like some places. Keep up the Good Work Taco Bell read more

Its lunch time on a weekday, and I need to find cheap filling food. After this first visit I get this .....Friendly cashier and staff. Food is good. XXL Grilled Stuft Burrito and a crunchy taco. I had an appetite from work. Come on.....its all hot gooey goodness. The best drink with all this is a Baja blast Mountain Dew :) . Stuff gets me wired. read more

I always have good service but today was the worst I ever had! I went through the drive through to get two $5 boxes. Not a problem right! Went to order and the lady gave me a an attitude the entire time! I wanted two soft shell tacos instead of the hard and Doritos and she seemed to be extremely irritated, I continued to order and she tells me to pull around with an attitude! Doesn't say please doesn't tell me my total nothing, I pull up to the window to have an older lady death staring at my husband and I! I feel very disrespected and it makes me not want to give my business. Like I've said I've had fantastic service before but this is not the first time I dealt with the lady named Terry! Very rude and disrespectful to customers! read more

Ordered through app/DoorDash and it was perfect. Some places ignore the extra cheese request, but not this TB. My lactose intolerant soul is getting sent tonight. read more

The place looks great, the service is good but the prices!!!!! Oh my, since when does Taco Bell think its Chipotle? For a fast food place its clean, looks and fees contemporary and that is a huge difference from the Taco Bell that was in that location before the rebuild. We all know Taco Bell is barely food but its great junk food. And this location is where to get it. read more

The staff are friendly and efficient. Wait times are very acceptable and they offer tvs for viewing while you wait (playing some looped version of California Mountain Dew X games). The dining area is kept clean and well light. The parking lot is hard to get out of due to cross traffic on LaGrange if you need to head South. read more

Taco Bell - Fast Food Near Me - Countryside, Illinois

I give up. I've been here 5 times in the last 4 months and the staff has never gotten my order correct. My first visit was in the dining room where the manager argued with me about whether or not I wanted avocado on my Cantina bowl. I did not want the scoop but wanted the dressing. He could not wrap his head around that. He was rude on top of his lack of listening. The second visit was to the drive thru where again the staff could not get my order straight. I asked for a soft taco and a bean burrito. When I received the order it was a Hard shell and a meat taco. The staff again argued with me about what I had ordered. Today was the final straw. I asked for a cantina bowl with no cheese or dressing for a lactose intolerant companion. What arrived was a cantina bowl with double cheese and dressing. I'll not be back. read more

Went here for breakfast at 10:30am the sign said they serve breakfast until 11 am. The cashier said no more breakfast and was not apologetic. I won't be coming back to this taco bell. read more

Basic taco bell. Nothing special. The food always tastes the same... which is pretty good. The food is horrendous for you. But it is pretty tasty. The service is fast and friendly. I had the crunchwrap supreme which was good but it lacked their delicious nacho cheese sauce. They actually have pretty good potatoes. Good stuff. read more

Taco bell is pretty much the same where ever you go. Thankfully they got our order correct but it was kind of a weird atmosphere in the restaurant. It was as quiet as a library! No music, no one was talking, no volume on the tv. Just a little strange. read more

Tacos were stuck to paper. Completely fell apart. Took forever at drive thru too. Thanks, you guys suck read more

Top notch for a Taco Bell. They are super friendly, fast, and never mess the order up.