Review: South Euclid Taco Bell - A Masterclass in Culinary Disappointment Just when I thought this place couldn't get any worse, it said "hold my Fire Sauce." After a string of taco-shaped tragedies, I returned with a simple request: Can I see my order before I pay? You know, like a normal person trying to avoid another round of tortilla-wrapped regret. But apparently, transparency is against company policy. I said fine--if it's garbage again, I'll pay and ask for a refund. Their response? "We don't do refunds." Cute. So I asked for a receipt. The manager (allegedly) looked me dead in the eye and said, "We don't give receipts." What is this, a speakeasy for sadness? Fast forward to 8/14. I thought, "Maybe daytime staff will be better." Spoiler alert: they weren't. The food was served at a temperature best described as lukewarm regret, and the portions? Legendary in their stinginess. If you enjoy paying premium prices for taco shells and a whisper of lettuce, this is your Disneyland. I ordered a bowl of taco meat--$1.60 for 1.3 ounces. That's not a portion, that's a garnish. When I asked about it, the surly human behind the counter shrugged and said, "That's what you get." Inspirational. This place isn't just bad. It's performance art in mediocrity. If you're craving disappointment with a side of attitude, congratulations--you've found your spot. Zero stars. Would rather eat a napkin. read more

This place literally sucks and the employees are racists in my opinion! I'm waiting in line tonight and no issues for the cars in front of me but as soon as I get to speaker, the drive thru window is closed for me. Now I'm stuck in a drive thru where I am not allowed to order because cars are waiting in front and behind. I tell the guy this and he says it's not his problem. Seriously!? How is this not the employee's problem. The moment you pull this crap, you're holding people hostage by refusing to come outside and manage the traffic jam that you caused! Makes me feel like I was singled out only because of skin color. Ridiculous this business is allowed to operate with employees that pull this type of crap. read more

*** AVOID *** If you want tacos just go to Don Ramon's. They will be faster and better value. Ordered through their app and went inside to pick it up. Upon arriving, the app had already marked the order ready and we are told they are out of nuggets and fries. Attempted to work with them to figure out an alternative. Had to ask for our cups for drinks we ordered, and when we finally got back found we are missing multiple items. Missing a cheesy Gordita crunch, a crunch wrap supreme, nacho chips, and several soft tacos. The dining room was also missing all but 3 cup lids (not 3 types, literally 3 lids) and no drink carriers were available. Would call in and complain but the workers were already talking shit while we left so they would have been absolutely no help. Will be disputing this with my bank since I paid for items and never received them. Do not go here at all costs. You will not get what you paid for and will be treated like you are the problem. read more

This is a joke. I cannot believe how long it took the employees to make me a single taco. Ive been waiting 32 minutes for a taco and not to mention the inside of the building is the dirtiest place ever. the chairs are all over the place and the floor is disgusting. This happens everytime i go here. It takes so long for the smallest thing and they forget many items aswell. and how come there are employees sitting on their butts doing nothing?? no wonder my food isnt ready. read more

Consistently The WORST Taco Bell I have ever been too. The drive thru takes forever (I've been at the window now for 17 minutes). They often say they are closed or one time "only serving MEMBERS" my SUPREME bean burrito was only beans. That's all. Just beans and a soft tortilla. . Hey Taco Bell Management/ownership: if this is a corporate store fire somebody. If it's a franchise pull the license. Seriously. This place is as bad as a Taco Bell can be. read more

Went to the drive thru and was told I had to go inside to order. Went inside and had to use the screen to order, no live person. I have been to this location in the past and was told on more than on occasion they we closed/not taking orders but why are the employees in the building. Please just close this location it's beyond ridiculous. I'm done I will not go back. read more

We waited in line for over 20 minutes, online order only, and they messed up my entire meal. I got a a 5 layer burrito but instead I got a burrito with no meat, just lettuce and tomatoes. I got a few other things that were missing meat as well. My quesadilla was completely burnt black. Do not go to this Taco Bell if you can. I've been here several other times and it was cash only. This isn't the first time this has happened. read more

Most of our order was missing. Nothing we did get had the right ingredients and we didn't change anything... took forever to get it. They didn't correct it when we asked things to be remade. Took 1 1/2 hours in drive thru to get and try to correct our order. Doors were locked to the store and drive thru was only communication available on read more

Terrible. If you can go anywhere else, I would suggest it. We should have know it would be a problem when we walked in and someone was complaining for their money back because they were waiting 20 minutes for their food. Not busy at all but service was terrible and staff did not care. We waited longer than normal to spend $20 for poorly prepared food, wrong order, and bad taste. Our fault for picking the Bell! Long wait for fast food. Taco Bell is always a great idea until you get there. read more

Taco Bell - Fast Food Near Me - Cleveland, Ohio

I ordered my food through uber eats, and after making my driver wait 1 hour for my food they tell him that they are closed and cannot make the food. I tried calling the restaurant and they would pick up the phone and hang up. Ridiculous I will be submitting this to the corporate office. read more

This place is understaffed and there is nothing fast about the food. The wait time for me has been 15-25 minutes and once you're in the drive-tru, you are stuck. The wait time has been the same going into the establishment because again, they are understaffed. 5 people working during peak hours is unacceptable. Let's not even consider how skimpy they are on the serving size. If I knew there would be no meat throughout the crunch wrap, I would have just ordered a crunchy taco. There were only 5 team members yesterday and 1 was on the register and 1 on drive thru. 3 people making food for 10 guests in the lobby and 13 cars in line. read more

Taco Bell - Very little meat and fillers. Mostly tortillas- extremely thin and I've had good ones at this location in the past. - Fast Food Near Me - Cleveland, Ohio

I waited in the drive true line for 20 minutes. 4 cars were ahead of me.. When I finally got my food, it was terrible. Soggy tacos with nothing barely on them. Go somewhere else. read more

I'm a bartender and get off work very late at night, often times I end up at the latest open fast food place, Taco Bell. This is the only relatively close Taco Bell to me, and I have never had a good experience here. About 70% of my visits I end up having to go back through the takeout line because they forgot something or messed up. Every SINGLE time I order a dessert, it is forgotten, if they're even in stock. And I order a dessert about half the time. Taco Bell now just makes me miserable and I hate that it's my only choice for last resort. Edit: and my current meal tastes like hatred. The cinnamon twists I had to go back for have no cinnamon on them. And my one side taco, because I wasn't given my second even after asking twice, has almost nothing in it and the shell is stale. And lastly, my main course, the cheesy Gordita crunch; cheese isn't melted and there's no lettuce. Plus I hurt my tooth on the mostly-empty taco. At least I expected it. This will be my last visit read more

Look, it's Taco Bell, not fine dining. But wow, really great service at the drive-through. Fast, efficient, and helpful. And I saw some complaints about inaccuracy. My order was full of changes and they got it 100% correct! For the money, the food is adequate. But at least it's fast. read more

Closes absurdly early at 7 or 8pm. Pre covid they would close when they felt like it.

Worst place EVER!!!!!!! They don't even take orders after 1. Save yourself a trip and money and just eat something else. If I were working there I would do a better job. You just have serve people... read more

Really bad. I went here at 11 pm on Saturday (prime Taco Bell clientele time) and it took them over 45 minutes (no exaggeration) to get 7 cars through the drive through. There was seemingly only two workers, which wouldn't have bothered me if they were actually trying. The one on the mic taking orders seemed drunk or something, couldn't understand him and had me repeat my order 3 times. When I got my food it was literally the worst Taco Bell ever. The chic quesadilla was half empty, not cut, and the last "slice" literally had nothing in it, it was all just tortilla. The Gordita crunch was ok, but again was like half full. Horrible. read more

If I could go less I would. Laughable they put themselves in "fast" food category. Absolutely pathetic. Either they understaff themselves or ownership is absolutely clueless on how to run a business. This 1 star is after MANY visits. Just sad really. I'd be ashamed being the business owner. Every single time there is an "issue" just go to the other Taco Bell on mayfield. Probably a little more driving. But worth it since this location is pitiful read more

Terrible service. We went through the drive through and they got my order entirely wrong. We let them know and they told me to wait on the side. Waited 30 minutes, then called in asking for an update (mind you I ordered 1 thing) only for them to lie to me and tell me an order was coming out soon. We waited another 15 minutes for my order and left. They are the absolute worst. read more

I'm not sure what this location is doing, but it ain't it. Skip over this Taco Bell for sure. Weird hours and the staff never seems polite. Order is usually correct only had one issue. read more

I loooooooved the tacos and the burritos, but the deserts soooooo good. I recommend the cinnamon roll crunch

I really don't like hating on fast workers as I've been one in the past, but when the attendant speaking through the drive through mic was belligerently drunk, swearing at people, and aggressively sneezing, I was pretty upset. It made me sick and I was not comfortable ordering anything. I'm currently typing this stuck between cars just waiting to get out. read more

My girlfriend and I came through this Taco Bell to get the nacho fries and a couple burritos around 4:30pm. We go up to the window and they inform me that one of the more popular items on the menu they were somehow out of even though we used mobile order? When they get our replacement for the items they were out of they tried to send us on our way without the rest of our food. My girlfriend informed them of that and we had to wait even longer for the rest of our food which should have been ready. Of course our items were cold. We asked for sauce packets which they didn't provide and for the two orders of nacho fries we got this disgrace of a cheese cup that looked like it had already been used. Will not be returning to here! read more

Taco Bell - Two Nacho Fries with only one already used cheese sauce? - Fast Food Near Me - Cleveland, Ohio

very disrespectful one of the workers at the window called customers dumb a** and wouldnt even communicate to help the line move. they joke around and play and do not work. very disappointed and hope people check them on how to have good customer service but apparently they are too ignorant to grasp a simple concept....sad just pathetic.. read more

Line is always long, went to order after waiting today and instead of being greeted, she said "yo you gotta give me a second".. I didn't order, I won't give my service to somewhere that is that rude to customers because that shows how they take care of the place inside. read more

We came inside to eat. It's dirty in here and the staff is rude. The woman from the registers' excuse was "I've only been here for one day" ..... all I asked was if they had nacho fries... then we looked at each other awkwardly and I continued to order something else ? Okay then. I have never had such bad service. Sorry. read more

This taco bell continues to struggle with staff, cleanliness, constant turnover and replenishing of staff who are unknowlegable. It has been this way for years. The time to clean is before guests arrive, not sweep underneath their feet. A few classic items they refuse to make. The bathrooms are generally unkempt. Slow business comparative to other locations. Takes the workers 4 minutes to figure out your standing in line because they're too busy lollygagging. There's this one tall girl with curly hair who works the drivethru on Sundays. This is the day the restaurant usually falls apart. She calls everybody 'babe.' Rude, snarky. The better location is down the street. read more

Horrible service. Rude person taking our order. We had not eaten all day and I have not gotten Taco Bell in years, but my significant other was in the mood for it. They got every single one of our orders wrong. And my boyfriend is allergic to cheese and gave us all regular cheese tacos. read more

I feel badly writing this review, like it's in response to the previous reviewer. In a way it is, but I was truly sitting at this Taco Bell less than a week ago, thinking, "I've reviewed Dunkin Donuts and McDonald's on Yelp... maybe it wouldn't be too weird if I reviewed this T Bell." Maybe it's because I'm a regular here, but this is consistently the best Taco Bell in greater Cleveland, and I get to a lot of them. The worst, by the way, is at Richmond (260th) & Euclid. I won't go back there. They're woefully understaffed at lunch. At the South Euclid T Bell, though, you are always greeted by a live voice at the drive through, asking you how you're doing. If you reply that you're doing well, they say that they're glad you're doing well. If you ask them how they're doing, they say they're doing great now that you're there. It's quaint. They're very friendly, even if they're forced into it by the owner or manager. And, in 7 years and probably, oh, no fewer than 100 visits, they've made ONE mistake. They forgot the cheese that glues the two layers of a cheesy gordita crunch together once. No kidding, that's it. And the 100 visit mark is probably my pride talking. It's probably closer to 200. They also recently remodeled, so they're now in the "warm tones" decor, vs. the old style purple and green motif. Always clean. It's a Taco Bell, so I don't doubt that people before me have had 1 and 2 star experiences. But, I make a run for this particular border at least once a month, and sometimes more than once a week, and have since June, 2003. The people are always way more friendly than what you'd expect out of a T Bell, the food is always hot, fresh (well... relatively speaking), and tasty, and the orders are (by my math) 99% or more accurate. Viva La Taco Bell del Euclid Sur read more

Just got food from here. Takes FOREVER and it seems the workers were in NO hurry to make it any faster. Also, it looks like they are dangerously short staffed. I sympathize but man, don't go here read more

I know we're talking about a Taco Bell here and who really reviews Taco Bell, anyway? But I need to get this off my chest. This is officially the worst Taco Bell on the east side. They never make anything right. And they're only nice when the manager is watching. I went just last night because I left work late and had a meeting and wanted a quick bean burrito on the way. I ordered 2, and it was fast. Too fast, actually. There was nobody in the drive through line at all yet I could hear the manager inside yelling to speed things up. Sure enough, when I got my burritos they were made fast. Too fast, actually. I think they might have had about 2 tablespoons of beans in them. When you make a bean burrito and it is almost devoid of beans you know you've screwed something up. Now, two unsatisfactory burritos are not enough to earn my first one star review. It actually took some work on their part. I have had so much bad attitude and bad food from this location that I can honestly say I think it's the worst Taco Bell anywhere near me. Go to the one on Lee Rd or on Euclid. (Yeah, I'll drive to East Cleveland for Taco Bell!) read more

I only go to Taco Bell late at night when everything else is closed. I keep coming back. I can't help myself. This is a disease more than a quest for sustenance. Regardless of what you order the items taste the same. The Taco Bell taste is a characteristic flavor and texture that immediately triggers the brain's memory. The strange amalgam of ingredients seem to converge to an equilibrium for every menu item so that the result is always the same. I'm sure PhD chemists were involved in this. Like a Siren's song once you fall prey to its call, you can never break its grip on you. Those who pray at the alter of the fourth meal temple are too familiar with this. Don't believe me, check out the long lines in the drive thru after midnight. It's a shared addiction suffered by midnight fast food junkies. Anticipation heightens. I don't know what to say. The food is inconsistent in every way. The portions vary wildly. The regular taco is noteworthy in this sense. I've had them with literally a sprinkling of ingredients in the shell. What manner of man does this to a hungry fellow man? Oh, a cruel twist of fate. A tragedy of Shakespearean proportions. Did the preparer not think of our eventual disappointment upon discovery of an empty shell? Should any man be confronted by such an existential moment so late at night on an empty stomach? Anxiety riddles. They routinely run out of ingredients. "We're out of tomatoes. Is that OK?" "On a Taco Supreme? Are you kidding me?" "No more hot sauce?" "What? Isn't this supposed to be a Mexican food restaurant?". Who has the mental acuity this late at night to make such weighty decisions on an empty stomach no less? Not me. Frustration mounts. The iconic Burrito Supreme. It was legendary when first unveiled years ago. Today it serves only as a sad reminder of what was once the leading edge in burrito offerings. It's now embarrassingly undersized with ingredients that mix together into an unidentifiable goo. The stuff is almost fluid and seeps towards one end so by the time you open it at home, you have to squeeze it to even it out. Can you imagine ever having to do this at Chipotle? And yet I order one with every visit. Help me. Help me. Hopelessness envelopes. And what is it that compels you to buy five tacos and two burritos every visit? Yet ironically, you can never get full on Taco Bell food. Your jaw tires before your stomach is ever full. Unrewarded gluttony. Service. Volumes could be written about this. Service at Taco Bell tends to be more of an event than an experience. The bottom rung of the human food chain must start with the midnight shift at Taco Bell. How long can it possibly take to get an order, punch a few keys on the register and slap together a couple of tacos? The pace is excruciatingly glacial. Impatience overwhelms. I shudder to guess what the turnover rate is for the midnight crew. This is evidenced by the blank stares, the long hesitation, the occasional look of terror that are dead giveaways for a first day on the job. It happens every visit. These poor souls are the tip of the spear in fast food. Like advance recon in infantry, these guys and gals don't last long. They're human cannon fodder. If you have an ounce of humanity in you, you can't help but pity them knowing you'll never see them again, even if you go back the next night. Sorrow weighs heavily. And so ends another midnight trip to Taco Bell. All that suspense and adventure for eight bucks. You laugh, you cry. What other late night fast food joint offers more? read more

Taco Hell. Cheap mass produced horse meat (allegedly), plastic yellow "cheese" in a high fructose corn shell, YUMMY. No seriously, it IS yummy. I indulge in Taco Bell every now and then, when I'm not eating Chipotle - being all snobby and high-sadity (pretty sure "sadity" is not a real word but it stays). Sometimes you get a pretty decent taco or a good cheesy gordita crunch. Other times you get a broken shell with barely any mystery meat or the cheese on the cheesy gordita crunch is not even melted. I will say the lettuce always seems fresh, hahaha. If you've never ate Taco Bell before, don't. read more

I'm so confused by the hours. I understand Covid changed things but Taco Bell's whole thing is being open late. It's just really weird to me that they close at 7 every day, that's barely through dinner time. As far as service and quality, it's wildly hit or miss. Twice we went and the person at the drive thru said they were closed because of technical issues. Of course it's been a while since I've been there because usually when I would go it would be after 7... read more

This spot is never open around 11am. Been here several times on several different occasions around 11 am and they are closed. Unacceptable!

Honestly worst Taco Bell I've ever been too, these guys will make you wait as long as physically possible for your food. They're rude, slow, and just absolutely awful. This place should shut down. Absolutely embarrassing. read more

I always go here whenever I have a late-night drive back from school (thank God it's open past midnight) I've never had a bad experience with this place. The staff is friendly and my food was always how I wanted it to be. My only kinda-complaint is that the drive-thru can get pretty long sometimes at certain times and that they toss in way too many napkins, but that's nothing major. 10/10 will always get my late-night dinners here. read more

Tell me how the shift lead is on the phone and says I need to take this call too someone else needs to take the orders. Talk about amazing service...if your phone call is that important then maybe you should stay home. read more

They constantly mess up my order. Today i went through and ordered my food and it was messed uo so i went back through for a remake. The remake also had sour cream on it which i asked for there to be none of. So i went back through for a refund only to be denied because there wasnt a manager on duty and they said they didnt have a corperate number for me to call and then "james" which im sure was a fake name tried to fight me and i got it all on video so will be visiting in the morning to talk to a manager read more

Ugh, nothing quite like hitting the drive thru after a long work day, only to get home and realized they messed up the order. Bummed. I ordered a mexican pizza, a loaded potato griller, and a drink with no ice. When the drink with ice was handed to me, I politely handed it back and repeated my request. I shouldve known right then my order in the bag was wrong. The mexican pizza had no chopped tomatoes on top, and was soggy. The potato griller, was basically just taco meat and sour cream wrapped in a tortilla...barf. Taco meat doesnt even belong on the potato griller. Sooo disappointing. So in the trash the whole dinner went. Get it together taco bell. read more