The Worst Taco Bell ever! I threw all of my food in the trash. My Mexican Pizza literally smelled like someone's Musty Underarms! The meat does not look like or taste like meat...I threw my tacos in the trash! Horrible!! Never again! read more

First of all the service is absolutely awful and horrendous. Nothing but SPANISH SPEAKING WORKERS WHO SPEAK BAD BROKEN ENGLISH. BAD English. Greeted by the biggest roughest Spanish Speaking woman ever. They all hate their jobs and it shows. You can't even get a warm greeting and a thank you when you pay. Food was cold and the wait was forever and no 1 was here. They refused my refund because I paid online and picked up here. Spoke to the owner Majhender. This nut as the owner wouldn't refund a taco bell size refund even after acknowledging his workers are bottom feeders. My entire family is pissed and all 10 of us want our refund. I made a video. Hopefully it'll upload. read more

I've never been to a Taco Bell this slow. A year ago, reviews stated it was slow. Same staff. Same slow service. We waited in a long line. Then were given the ticket and told to pull around to the double doors where other cars were waiting on their food. Chicken quesadilla was skimpy and didn't taste like it used to. Chalupa was still the same taste, but limited on the steak. I had to use the bag to wipe my hands because they didn't supply napkins. Nahhhhh skip Cedar Hill's TB. Too slow. read more

Great food, exquisite experience, cheap price, great service, love colors, ambience, and brand

They never answer their phone, every time I pay for extra cheese they don't give it to me. Wish they would have some better motivated employees. Maybe they need to get paid more. read more

Didn't take cash and you only found out after waiting 20 minutes through the drive through. Then had to wait another 15 to exit cause they trap cars in their drive through. read more

I love Taco Bell. It's my preferred fast food stop whenever I have the munchies. However, this Taco Bell location is a disgrace. The food is stale, served cold. More often than not, they'll screw up something with my order, such as giving me the wrong sauce. Why are you giving me mild sauce when I clearly asked for fire sauce? Mild sauce sucks. On top of all of this, the food takes forever to come out. Service is slow as hell. This isn't the worst of it though. The biggest issue is that they aren't even open as advertised. 7:00am - 2:00am is what you will see online but I have arrived plenty of times between 12:00am-1:30am and the establishment will be locked up with the drive through unresponsive. It's obvious that the employees are there though. Their cars will be parked outside the building. The lights will still be on building as well, and sometimes I can see them through the drive through window as they casually ignore me. The manager of this establishment is clearly a moron and the employees are lazy placeholders. I hope this place gets shut down. read more

I wouldn't know how the food is or if the place is clean. I came by at 9:32pm. Lights on. A couple of people inside. All doors locked. Employee comes to the door and says they already closed. I look at the sign that says open til 10pm and she just says yeah we already closed this side. Sorry. Yeah! Sorry! read more

Taco Bell - Closed but not closed!!! - Fast Food Near Me - Cedar Hill, Texas

I really try and resist bad reviews, but after going to this specific location for my entire life (I guess I'm a gluten for punishment) I have to share my experience today, which is a pretty average experience for this location... I order 5 items, one of which is a Chalupa. AFTER she charges me she informs me they no longer sell chalupas, and would I like a Gordita instead? I say yeah that's fine, and after about a minute she comes back and says "would you like something other than a Gordita, cause uhm, we don't have the stuff to make one." I say no and I'd like my money back since she already charged me, she rolls her eyes and gives me the money. I get home with my food and 2 of the other 4 items are wrong. Yup, that's what I've become used to any time I make the bad decision to go here. I'm lucky they gave me hot sauce when I asked for it. They usually don't. read more

Ordered 1 cravings pack and 1 black bean crunch wrap . Received all wrong items. Called store and phone was busy. Sent email through app, they have not responded yet .... Ruined my family's dinner. I don't live in this area so did not want to drive back 20 miles from North Dallas to Cedar Hill... expecting a gift card soon for my trouble and their mistake . Check your food before you pull off . read more

Taco Bell - Receipt.... Also the crave box was not done properly either . - Fast Food Near Me - Cedar Hill, Texas

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This platform doesn't allow zero stars so I was forced to give this place 1 star. This Taco Bell is terrible. Both the food and service are well below standard. Came here 2 nights ago with my sister and the guy who was taking our order in the drive-thru was playing around. He was not listening and my sister could see him playing with his co-workers. We were repeating instructions for at least 15 minutes for 2 Chalupas, 2 Cheesy Gordita Crunches and 2 drinks! Get to the window and he repeats the order entirely wrong again! We correct him and he starts acting like he knows what he's talking about and over talking us. We get our food and everything is wrong down to the drinks. Only 1 drink was correct! Food was COLD and NASTY! It looked like someone had been back there playing with our food. I threw all my food away! That night I only drank and thru the rest away. They drenched my food in that nasty Baja Ranch These kids need a Supervisor! I'll never go to this Taco Bell again. Called the next day and the Manager starts acting like she can barely speak English and wouldn't allow me to finish explaining what happened. Ridiculous and unprofessional. Next stop, corporate. Taco Bell Corporate desperately needs to clean this location up! If Domino's can do it, so can Taco Bell! read more

Waited 20 minutes to get to drive thru only to be told they are not accepting cards and only cash. It was midnight, Im sure they are pocketing it. But anyways 20 min to get out the drive thru. 40 min wait for no food. Go to McDonald's across the street for better service read more

No wonder this place has so many 1-star reviews. Every time I come here for any specific thing, they don't have it. This time it was the wings, which I honestly didn't expect them to have because they never have what I came for. And this isn't a supply issue, it's a management issue. It's usually at night and whoever they have running things, (kids) just don't see the importance of getting people what they came for. They'd rather just tell people, "we're out of that." Such a terrible thing to say to a guest. You should never tell someone you're out of something they came for. And if there is something out of your control, which this is never the case, they need to get leaders who have better attitudes and can communicate professionally. read more

Terrible, DO NOT ORDER HERE, They literally have brain dead cavemen working here. Can't get orders right, won't work with Uber eats, employees are always miserable, yeah it sucks working at taco bell and fucking up everyone's orders. Boo hoo read more

Ordered online and still had to wait 30 mins for it. workers are slow when its supposed to be fast food not slow food

Order 10 tacos and chicken quesadilla, it looked like it was just Doritos with lettuce no meat. Came back a few minutes later of ordering it and I checked to see if they were open to walk in and suddenly the door is close when I come back with my order. Not coming back again. read more

The girl at the check out window acted like she hated her job... Gave me my burritos without any salsa at all.. I asked her for hot salsa and mild salsa at which point she huffed and looked at me like I asked for something completely unreasonable.. She threw 1 hot sauce in my bag then shut the window on me... If you hate your job that much then go work somewhere else.. Don't take it out on the customers.. Won't be going back to that place.. read more

This is the worst Taco Bell I've ever been to, I actively try to avoid it. The wait is insane and they're always out of something. It doesn't even taste like Taco Bell. read more

Lady had an attitude when i was figuring out what i wanted to order. Food is cold also. Too bad the worst taco bell in the city is the only one open late at night lol. Never again read more

Taco Bell is my guilty pleasure; however, this Taco Bell always has the longest and slowest moving line. Every time I come here it is at least a 30 minute wait to get my Taco Bell fix. I would appreciate it if they attempted to fix the issue. read more

I went here to get my husband lunch. The drive thru line was long and it wasn't moving so I went inside. I could see at least 6 cars go thru the drive through and I'm still waiting for two others ahead of me to get my food. The cashier and the manager had an attitude when we brought it to their attention. We requested to see the manager, we heard him say it hasn't been that long. He never came out and the cashier handed our food with a weird smirk. I contacted corporate and told them we weren't eating it. The order was totally wrong and it wasn't even hot. The area manager is getting involved and we are getting a refund. *my husband had another incident before this when the intercom was silent for a few minutes and no one was responding. so he went to the window. The cashier said "next time you wait until we answer because I won't serve you if you pull up to the window again"! The nerve. She lucky I wasn't there because I definitely would had her feelings hurt. read more

This specific Taco Bell doesn't want to serve Mexican pizzas anymore and as a lifelong fan of this specific Taco Bell location I am very disappointed as that has been my favorite food item for years. As a result I will now be going to the Taco Bell in Desoto from now on since they have a full menu and better service. read more

I was held hostage in the drive thru line for 42 minutes. After placing my order at the intercom, it took 20 minutes to get from the intercom to the window to pay. After getting to the window and paying, the two workers stood at the window with their backs to me texting on their phones and cracking jokes. 12 minutes later they gave me the wrong order; so I had to wait another 10 minutes for the correct food. It appears they have one person taking orders and texting on her phone, one person standing next to the person taking the orders and texting on her phone and the person preparing the food starts on your order after you pay. It was bad customer service from every aspect. No work ethic or pride in their job. My food was also cold to continue the theme of poor customer service. read more

Slowest service ever. I was here for 30 min until finally someone decided to ask if I needed to order. Placed my order on kiosk and asked to pay cash. Since I hadn't paid for order they hadn't received it. All of them saw me standing but decided to ignore me while I'm here waiting to pay for my order. 45 min and I'm still waiting for my order. read more

Th ladies at the drive through have ver low customer service and extremely bad attitude when taking an order

Wish one could give a negative stars! I have no idea why corporate has not cleaned house or shut down this location. The food is NEVER right, the chalupa shells are usually stale, like they've been sitting all day; the food's cold, and you have to hope that you're one of the lucky ones that actually has more than a teaspoon of meat inside your taco shell. The "help" is hilarious...these kids could not give a crap about their job or about customer service. If there's ever more than one car in the drive through - TURN AROUND!! You will be there for an hour. Sad...sad that some people can't even get something so simple as a TACO, correct. What does that SAY about them??? As for my family...done with this rat hole read more

Worst taco bell ever,dont eat here,no nacho cheese so cant order half the menu,yall need to hire better employees or stay stocked up on products to lrovide the menu read more

I've been to this location several times since I moved to Cedar Hill and every single one of them there has been something gone wrong. Employees are rude, Drive-through lane is excruciatingly slow, etc. Most recently I went through at 1:50 AM and the lady denied me service giving me the excuse that they had run out of food. Then she told me to come back in the morning. The real reason is they they close down the restaurant early wanting to go home early at all costs. This is unacceptable. Make the trip and visit another location. UPDATE 9/23/16: still the same ole bad attitudes and terrible service. Nothing to see here. Move along. read more

Part of an order that I bought included 5 tacos. When I go home with them,we could not eat them because they tasted old and left a chemical taste in my mouth.Tried to call the store to complain but no one answered. After that I reached out via email to the corporate office. I don't know what's going to happen with this but I can't see myself ever eating there again. read more

We have been coming here forever. What happened to the service?! We ordered 8 tacos with quesadillas, and they had us pull up to wait. We waited 15 minutes - and my husband went in to say "Y'all remember we're parked up here, right?!". "Yes sir - we'll be right out". We waited another 10 minutes. Gave up and drove off. Wow. Not ok. read more

The one star is based only due to their customer service. It's worth driving out of your way elsewhere.

This taco bell is possibly the worst taco bell in the world.... We roll up at 9pm and order 7 dorito taco locos... sorry no dorito taco shells ... ok no problem, 2 cantina bowls... sorry, no black beans and no cantina bowls... now everything we ordered was not available... ok so please give me 3 double decker taco supreme... get home, and the tacos were soft and they did not give me the taco supreme... what a horrible location, poor management, and ultimately if this is how taco bell is normally run, this chain should just be shut down and put out of its misery. Dont make a run for the border.... run as far away from this taco bell in cedar hill as you can! read more

Review is actually for last night. Went to get some tacos in the evening so I ordered a twelve pack variety pack. When I got home opened the box and there was a metal finger nail file in the box with my tacos.... really??? So I called the manager and told her about the issue and she told me. ". There ain't no one round here with nails". I then told her k just wanted to bring it to her attention because it could be a health issue. She then went on to say that the boxes were premade and that there was no way that file could have been from here. I guess I just dreamed this up on my way from the drive thru to my house which is a mile away. Sorry Taco Bell... This was an epic fail!! I also left a message at corporate but haven't had any response. I will keep you updated. read more

Taco Bell - This was in the taco box. Eeeeww - Fast Food Near Me - Cedar Hill, Texas

bruh terrible asf... made us wait forever then got our order wrong. pitiful excuse for a taco bell. never go here. very disappointed. i'd give -2637378282 stars if i could. read more

Ok, it's a fast food establishment, you kinda go in expecting what you get. I can promise out of four trips through there drive thru, three of those times something will be forgotten. Other then that, they are pretty quick here at getting food out. Not always the neatest packaging but it will do. read more

Horrible. Soggy. No sauces. They had NO SAUCES. OUT OF SOUR CREAM. MUST HAVE HAD TONS OF LETTUCE AS ALL 12 of my crunchy tacos had over load of lettuce and all broken. Small spoon of meat in ALL 12. read more

It's Taco Bell.. If you like the food you know what you're getting. I happen to like it on occasion. The issue with this location isn't the food. It's been pretty standard, the issue is the wait. Every single time I've come it's been a huge wait in the drive thru. At least 20 mins no matter how many cars are there. So if you're in a hurry even driving to another city will get you your food faster than this location.. It's bad. read more

Bad experience spent 30 min trying to get my food and came back to eat and saw a dead fly in my taco. Should have never went and wasted my lunch with them. read more

Taco Bell - Dead fly in taco - Fast Food Near Me - Cedar Hill, Texas

0 stars!!! I asked for e black bean and rice burritos received an attitude at the window.. overcharged and still ended up with 3 regular beef burritos read more

I think they finally hired people that actually want to work. These last 2 times I've gone it was a quick order, pay and go. Food is also delicious. keep up the good work! read more