kinda good food. SO SLOW. I wait for 45 min after i pre ordered. THEY ARE SO SLOW. I recommend driving the extra 10 min to go to a different one. read more

I am always satisfied with my Taco Bell orders. I like TB' cantina menu. The grilled steak burritos are awesome. I would love it if they brought back the encharetos with black olives. read more

If I wasn't stuck in the drive-through for nearly 30 minutes and probably ruined my chances of going someplace else by the time I would've left! I figured I would order from the app since I waited in the line for so long, but it wouldn't allow me to order the items I want it. When I finally got to the speaker to place my order, they tell me I can't get any fountain drinks because the machine was broken and they were out of one of the items that I wanted, the Mexican pizza. I ordered the toasted cheddar Chalupa box which on the app shows as $5 and I asked for 2 more tacos in addition to the one that comes in the box. Since the box is supposed to come with a drink, I asked her if she could substitute anything for the drink I would be missing, and she said no.I had a feeling something was off, so when I picked up my order, I checked and it was short a taco I tell her that I asked for 2 more and she was very confused and then said she only charged me for one more, and charged me another cost for another taco. Not only did I would wait in a ridiculously long line, I was shorted my drink, charged $5.99 for something that was supposed to be $5 (She said there was nothing she could do about the difference in price), and to add insult to injury having to pay for the extra taco when it was her mistake as well as making me wait even longer for that as well as not even having the courtesy to just throw it in given all of the other problems. I've contacted corporate and have yet to hear anything from them. This is not the first time I've had issues with this location, but it will certainly be the last time I ever go there! read more

To the owner of this Taco Bell, you need to pay your employees more so you can actually have employees to run this Taco Bell. Your dining room is never open because you don't have enough staff. Obviously don't have enough kitchen help either because of the long drive-through lines And slow service. read more

Wanted to get away from work. Ordered at kiosk. Got the text that my order was ready at the counter. Went up to counter and there was a guy complaining at the counter. He grabbed my bag and rummaged through it. And said this is not what I ordered. The lady said no it's hers and pointed to me. Thank goodness she grabbed my bag and had someone remake my order! They seem really disorganized though. read more

horrible service takes very slow to give me our food i waited 30 mins in the drive way

Went through drive-thru and they said that wasn't working. I then went inside and saw a large crowd of people all waiting for food, the associates arguing, no one really doing their job, and after 10 minutes I walked out after never having my order been taken. Whoever was in there on November 21st at 4:20 p.m. should be retrained. They are not even close to being professional or proficient read more

Staff is very rude, was talking and laughing with other staff members while I was trying to order and ignored half the stuff I was asking her, then had the nerve to catch an attitude with me because I wasn't sure if she was talking to me or not. Absolute worst customer service I've ever experienced at any fast food restaurant. Hire decent people. You guys are better off short staffed with a long wait time. I arrived at 2 PM today, February 2nd.. and left wi ty out ordering. read more

Fast service, food was accurate and great customer service compared to other Taco Bell franchises. The employees were very generous with the sauces as well! What I ordered: -Quesorito- beef with no sour cream -naked chicken chalupa Honestly, I came here to see if the naked chicken chalupa lived up to its hype or not! And oh man, this thing was incredible! The fried chicken shell is the protein, and it has the normal chalupa ingredients (tomato, lettuce, cheese, some green sauce) The chicken chalupa is 3$ each read more

Taco Bell - Naked chicken chalupa! - Fast Food Near Me - Buford, Georgia

This is the worst Taco Bell. We were waiting in the drive thru and the guy handed us our food and we were waiting for our drink, he walked off while we were waiting and then the manager came by. We said can we get our drink not rude at all. Then, the guy comes back and is waving us on like get out of the drive thru. The manager then snapped and was like he's making it when it was just sitting there, already made. The manager then began rolling her eyes and had an awful attitude. We finally got the rest of our order and the guy slammed the window in our face. Do better. read more

Been eating here for a long time. Notice that the service is terrible now. When I order the person at the drive through makes me feel bad for ordering food, and usually has attitude. Pretty disappointing read more

3 stars because most of the employees are nice and friendly. But the quesadillas are never made right. Finally they put enough sauce today, but the chicken is all on one side, and the piece on the end had only a tiny bit of sauce and melted cheese in the corner, and they're not cut all the way. read more

Taco Bell - Empty "chicken quesadilla" piece - Fast Food Near Me - Buford, Georgia

Earnest and his crew were outstanding, gracious, and extremley helpful 20min before closing! Food came out quickly and was very tasty! Thanks again for taking care of us right before closing. We will be back! read more

Absolute worst experience ever and unprofessional employees. This place has gone downhill. Employee says at the speaker after we wait 15 minutes and still havent ordered "if i could go home i would" absolutely ridiculous. read more

I placed an order to be picked up through the drive thru and my husband went to pick it up. He ended up going inside because there were 2 lazy girl employees who didn't want to work and thankfully there was one good guy who was actually working and he took care of my husband. I also ordered 2 boxes and instead of boxes it was put in a bag and that has happened to me multiple times. read more

First Taco Bell I go to by drive in and they got my order right. I forgot to order a drink that girl at window was so nice she give to me at no cost. That's what I call customer service I was in and out. read more

Taco Bell - Soft tacos - Fast Food Near Me - Buford, Georgia

Seriously can't believe how terrible the service is here. Got 5 people in lobby waiting on mobile orders. ALL of us been waiting for over 30 min and yet the employees in the back are all hanging out behind the wall behind the counter. When they do make appearances they're on their phones and no urgency to get anyone their food. Embarrassing to work here and god forbid to own it. This place is a joke time and time again. Will refuse all orders and never shop at this location again. It's outrageous read more

Absolutely the worst run/managed Taco Bell in the country. This has been true for years. Half the time I have gone there I end up leaving before I get my food. It is faster to drive to another one 20 miles away than wait to get service and your food here. So, find another one unless you like waiting 30+ minutes. read more

The service was amazing but I cannot figure out why everything here cost more than the other Taco Bell 8 miles down the road for example here the Mexican pizza combo is $9.29 and right down the road it is $6.79, the same is true for several other meals and items. read more

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Last 6. visits sorry the computer is crashed. This Taco Bell has a special computer that takes 45 minutes to a hour to boot also. I came a hour later, computer is crashed a hour after that computer is crashed. I hope this location goes out of business. Makes room for someone that actually wants to serve it's customers read more

well been sitting in the drive thru for 30 minutes and the line hasn't moved. i understand you may be short on staff but this is ridiculous. and the other times i have been here always something wrong or they don't get my shit right. i'm prego and i crave it. terrible terrible work ethic. read more

Taco Bell - a taco bell drive thru sign at night - Fast Food Near Me - Buford, Georgia

This has to be the absolute worst fast food restaurant in Buford. Routinely 35 to 45 minutes waiting in drive thru. They will ask you to hold at the order sign up to 25 minutes before taking the order and are often told that they can only accept small orders. They have had 2 years to address employee shortages. The employees and managers just don't care anymore. I'm done with this store. read more

Literally been in this drive through for 30+ min and still haven't moved as 2 employees are at the front door talking the whole time this is crazy don't come here for "fast food" read more

Needs a ton of help. Line for drive thru was extremely long. 6 other cars and I had to sit in a parking spot for 20 mins... Will be going to the one off of PIB from now on. read more

I would have selected no stars if possible. 1st if all had to wait forever - 3 cars in front of me. Staffing issues? Price for combo not listed in drive-through screen. Was shocked my 2 chalupas and taco combo was $12.95 (ordered steak) and when I ? the price, a guy jumped forward and said he told me the price which wasn't what I was questioning. I was asking if it was right! Then the girl got flustered, forgot my drink (I was a little flustered, too, at this point.) Asked for fire sauce, got two packets. Drove off, chalupas were chicken! Drove back, went inside with two year old. Was told by everyone there good luck, they'd been waiting for over 15 minutes. I had to leave. Threw out my chicken chalupas after a bite (I HATED them, soft soggy creamy weird chicken with no spice or flavor) and went to Hardys down the street to get a drink. So I paid $12.95 plus $1.95 for my hard taco and a coke. read more

I want to start by saying that I love Taco Bell. Tonight was the worst experience at this location. I tried to put in my order in the drive-through and the attendant so-called manager yelled "I said to hold on." I said"please watch your tone with me I did not hear you." She said "I said it once and now I have to say it again. " WOW. I drove up and asked for the manager and apparently Tatiana was The manager. I told her I did not appreciate her tone and she told me if I didn't to go eat somewhere else. I left a complaint with Taco Bell and I'm waiting a response. The snarky attitude of this woman was on a different level. I no time did I raise my voice or show any aggression. She was pure unprovoked attitude. read more

I just pulled up to the drive thru and they tel me I have to wait 15 minutes due to a large Uber order. This is crazy prioritizing something over the customer you have face to face . Truly ridiculous . 8:45 pm September 26 2021 . Employee was rude about it as wel read more

Food and service were up to par, but menu prices are way out of line with other Taco Bell locations. Maybe that's normal in Buford? read more

Taco Bell - Combo meals are about $3 more than normal. - Fast Food Near Me - Buford, Georgia

Been eating at this Taco Bell for years and never had a issue with service. Unfortunately in the recent month or two the service has been terrible. With orders being completely off and I've been coming there around 10 every other night and their system is always down. Conveniently it's the same person to tell me it's down, Then they say it will be up within 30 minutes but by that time they just tell you another 30 minutes. I would avoid this taco and drive another 10 minutes to the one in Suwannee. read more

So we got here at 12:15 pm and they took out order at 12:48pm and finally received our food at 1:20 pm. The lady up front did not change gloves after she took people orders and money as well. And the other guy was on the phone makes food and did not change gloves after his phone call. Rude a** employees read more

Never in my life have I experienced such poor fast food service. The person at the window did not say a word to us, and tossed our food into the car. I would be embarrassed if I were her. read more

This is a franchise... ordered the five dollar nacho box as shown on TV. FOUND OUT... they don't have any $5 boxes their $5 boxes are $5.99 and barely have anything on top of a lot of chips and cost me a dollar more. I WON'T be back to this location. read more

Seriously the worst! I live close by so if I ever want Taco Bell that's the closest location. I've been there at least 10 times (I pick up dinner for my room mate sometimes) anyways, every time it never fails they always forget something. I can order 3 items and only get home with 2. I could understand if I were ordering a lot of food, but a simple order can't even be done. Most people would say check at the window your food is correct and I should but I also shouldn't have to. If this was an occasional accident I would understand because I'm not one to get upset about a food order or even one to tell a waiter if I was even given the wrong food. However, this happens so often it should be addressed. Learned my lesson and I'm not going back, EVER. read more

Fast accurate service. The food was well made and everything we ordered was all there, which is saying a lot because we ordered $30 of food. Kudos!! read more

With this Taco Bell being on the other side of Buford Drive, it's kind of hidden. I kind of like that because that means it's not always packed. The service is always great, they ask how you're doing in the drive-thru, confirm your order with a nice voice and always thank you for your business. They also really stuff your tacos and mention taking the surveys. One of the best TB's in town. read more

This is literally the slowest Taco Bell in the world. I have never gone in the drive through and not waited at least 15 minutes. What's the point of fast food if I spend this long in line. read more

So they used to have great customer service I would come there all the time but now they hired really bad people that probably never had food service experience in their lives! The guy chuck that works there is awesome always friendly wanting to know how you are. I went here today to get a burrito and a quesadilla and they always put sauces in the bag even if I didn't ask for them cuz I always do but the one time I get a big ass order they give me no sauces! read more

The worst Taco Bell they literally over price their food why is it 10 dollars for a combo 6 that's 3 item. Then I try to get breakfast and they told me they don't have eggs are you kidding me will never come back and the time it takes to get your food might as well go to a restaurant I came there and waited in line for 15 mins never again read more