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Taco Bell

1.0 (4 reviews)
Open • 9:00 am - 12:00 AM (Next day)

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QDOBA Mexican Eats - Hand-smashed-in-house-daily guacamole is best served with freshly fried in-house tortilla chips.

QDOBA Mexican Eats

2.2(44 reviews)
7.7 mi

Qdoba is one of my favorite restaurants in the world!!!! Friday evening, I was craving a rice bowl…read moreso I decided to drive all the way (45 minutes) to the Jonesboro Arkansas location just for that. I completed my mobile order while at the gas station, only to arrive at the restaurant and greeted with "we're completely out of food". The young lady says again "we're out of food, did you have the mobile order" I replied "yes" and she says again "we can't make it you will have to cancel"..and this is where my problem begin. Outside of running out of food as soon as you seen my order come in, someone should've called to say we can't make it because we have no food. Better yet, mobile ordering should've been disabled! Even better..the app should allow me to cancel when things happen!! There was no way for me to cancel my order on the mobile app, so I asked the young lady for the number for corporate, she didn't have a number but stated her manager would be in Saturday morning and I let her know that I didn't live in town to just come back and asked for the managers number, she wouldn't give it. Next issue, she looked "old enough" so you should be able to handle these type of situations, because a simple call to your manager asking how to proceed in fixing this issue, would have sufficed, instead she went back to cleaning up for the night. I eventually left the restaurant and sat in my car and found an online contact for corporate. They responded Sunday offering 2 free entrees and stated that the team over the restaurant would follow up with them.. l. I asked for a refund and compensation...again one of my favorite restaurants so of course, I will return, maybe next year. I just hate there was no immediate resolve for not having food and being able to cancel my order. And I understand as an employee it's frustrating but they need more resolution training. Update 9/22/25: never heard anything from the local team about the issue but the online customer service team did process my refund in full and offered me 2 entrees for my inconvenience.

Buyer beware! horrible experience! over 45 mins late to a catering event at a doctors offcie. over…read morehave the order wasn't delivered. i spent $500 for this! please see photos... 2 hot bars and this is what was delivered!

Photos
QDOBA Mexican Eats - A burrito bowl topped with freshly grilled adobo chicken brings the flavor!

A burrito bowl topped with freshly grilled adobo chicken brings the flavor!

QDOBA Mexican Eats - Grilled quesadillas are stuffed with chef-selected ingredients like grilled steak and hand-sliced,
sautéed-in-house fajita ve...

Grilled quesadillas are stuffed with chef-selected ingredients like grilled steak and hand-sliced, sautéed-in-house fajita ve...

QDOBA Mexican Eats - Earn points, score rewards, and place your order on the QDOBA Rewards app.

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Earn points, score rewards, and place your order on the QDOBA Rewards app.

Taco Bell - tacos - Updated May 2026

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