Door dashed from this place it was horrible forgot my fries and hung up on me when I called didn't even give me a refund just told me to come get the fries even when I had a kid to take care for the employees need to be trained more AVOID THIS PLACE read more

Visited this restaurant at 8:30 p.m., 2/20/26. The employees (2) working the drive thru were very rude and condsending. I ordered the mini taco salad and asked that it be made a supreme. The gentleman was obviously distracted (carrying on with another employee) and restated my order incorrectly twice. The female employees takes over, yells into the intercom, telling me to come to the window (laughing). I reached the window, said to the employee "is this what you all call customer service"? He laughed, looked at the female employee who is standing to the side of him. They both look at me and start laughing. Never have I visited this restaurant and been treated so disrespectfully. Additionally, the shell for the salad tasted old/ stale. read more

Mexican pizza was old and tostada chip had a mold taste to it, Indian girl made it and had me park in the front while she made it and brought it to my car also.... Should of known when she ask me to wait in the front for my food when there was no one behind me.. Never again read more

Taco Bell - This shit got me sick as f"" for lunch, the tostada was bad.. 11:50am Friday Sep 20th and a Indian girl made my food and will never be back - Tacos Near Me - Arlington, Texas

I have FINALLY had it !!!! Every. Single. Order. Has been screwed up! I pay for sour cream and get none. THIS time I ordered bean burritos w/no onions and a party pack of taco Supremes. I don't know about you... but if you got 12 tacos that look like this... you'd be pissed too!!! I consumed more lettuce than anything. read more

See all

Great food I saw it had low reviews so feel I needed to show some love cuz this place is really good

Back again and of course this lady make me pull up to the parking lot to wait for my food. Literally had me and the guy that went before me pull up. Why? There wasn't a long line and the guy before me and me didn't have much food to make. It's ridiculous to have us pull up. Make the food in a timely manner and get the food out at the drive thru window. I get that it's late night and y'all may not be fully staffed but there's no reason to have me pull up 8 times out of 10 times I come here. read more

TERRIBLE on the tacos This was supposed to be a beef taco Supreme We also got some burrito supreme which were okay read more

Taco Bell - Supreme beef taco - Tacos Near Me - Arlington, Texas

Do not go here. They make the food wrong half of the time, then refuse to serve you if you expect them to correct it. We had been going to this one for years because they tended to get stuff right. It has gone steadily downhill. The last straw was that we had placed an order online, but when we arrived at the store to pick it up, the person in the drive thru window said they had been instructed not to serve my wife, because they had consistently made mistakes on the food. I do not eat meat, so I order black beans on all my food as a substitute. The most common mistake is getting food with beef on it. Honestly about 50% of the time. They made the mistakes and then say they refuse service because of their errors, supposedly at the instruction of their GM. Businesses have the right to refuse service, but if a location can't do their job correctly, it isn't the customer who should be punished. In addition to all of that, we always place our order in the app and go pick it up. We had already paid, and were told that they refused to serve us and that we have to contact the app to get our money back. It seems to me that they make mistakes, and instead of fixing the problem, they ban the customer. But they are happy to take money for the food they refused to provide, and it's our problem if we want to get our money back. It's bad business. And looking at the other reviews, it's not just us. read more

I haven't been in a while due to them always messing up my order and waiting for ever for just 2 items... but I was really craving a Mexican pizza and was to tired to go to another Taco Bell.... So I thought I figured it out by ordering and paying online so I wouldn't have to wait.... I'm just not understanding the attitude?!?! Like the customer service is not what that is! The pizza was sloppy right along with the customer service so.... Yea I'm done with that Taco Bell man... like for real 01/02/25 read more

The other reviews are correct. This taco bell is scary bad. 1. The food messed up my guts until the next day if you know what I mean. And 2. They are stingy beyond belief with order size. If you order a burrito they'll smear some bean paste over it and might just sprinkle a couple spoonfuls of slightly spoiled beef. They'll will pass it to you as if you are a leper asking for pocket change. I would forage for bugs and weeds before I'd eat here again. read more

Didn't feel like cooking tonight after a rough day so decided I would try Taco Bell again. Big mistake. I always wondered why I never see any cars at this Taco Bell location. Now I know why... First, I ordered a steak bowl and got a chicken bowl instead. Two tacos were broken. They also didn't wrap the tacos correctly so some of the taco fillings spilled out in the bag. The tacos were so thin you could practically see through them. The amount of cheese was probably a teaspoon full or less. The tacos were mostly lettuce. The chicken bowl was also mostly lettuce. For 6.00, I would expect more food than a bowl of lettuce. Everything was cold and not hot. No napkins, sauces or plastic ware. When I went inside to get the sauces they forgot, no one apologized, they just pointed to where the sauces were located. I forgot why I stopped eating at Taco Bell but now I remember why! read more

Taco Bell - Chicken bowl- maybe 1/4 a cup of chicken. - Tacos Near Me - Arlington, Texas

See all

This place is the worst Taco Bell I've ever been to. I was super excited to have it so close to my house. Tonight was the last time I'll ever give money to Taco Bell. The last 3 times I've been there they've been out of blank beans, hell one time they were out of beans all together. I get times are tough with Covid and food distributors but seriously, this place doesn't care at all. Most of the time at night the exterior lights aren't even on. It's just really disheartening that so many really good places had to close due to the lack of volume during Covid. Yet this place stays open?! Whoever runs this Taco Bell has no clue how to run a business. read more

See all

Friendly and quick overnight staff. The older lady has got jokes. ........................(character limit sucks)

Lady at the window was so nice, i was expecting slow service cause it was 10:30pm but to my surprise, the lady was very charismatic and joyful. it was very nice talking to her. The food was very good too, not low quality at all. The inside is very nice and the outside is very nice too. read more

Taco Bell - Taco Bell Cheesy Gordita Crunch - Tacos Near Me - Arlington, Texas

They need to do way better on their Uber eats deliveries. I don't know who's packaging them but they're definitely not getting quality checked and making sure all the items are in there. read more

Since this place has opened we have been disappointed with the service. I'm not sure we have had a single order come out correct. Tonight was the last chance of dozens. We are literally missing half our order (and this is almost common now) and the Pepsi we got was so bitter from improper syrup ratio that it is undrinkable! I really home the owners of this location do a little undercover of their store. It is being poorly managed and poorly looked after. read more

Worst money I ever spent is how I feel every time I eat here. The worst customer service and food every time. Whatever reason I think to get food here don't. Do yourself a favor and eat anything else, a bag of chips and a hot dog from the gas station would be more enjoyable. If I could do no stars I would. read more

Taco Bell - Nachos BellGrande - Tacos Near Me - Arlington, Texas

This location is horrible! These people were rude for no reason. It's like the person who took my order was pissed I even ordered. Then gave me my bag without napkins, without asking if I wanted sauce. He closed the window in my face, and when I managed to get his attention, he got irritated I asked for hot sauce. I will not be back to this location. Believe the other one stars on here. read more

Ordered 3 Doritos locos tacos w fire sauce and got burritos and jack n the box sauce instead ??? Atleast the cheesy gordita crunches were cool read more

Taco Bell - Ordered 3 Doritos locos tacos w fire sauce and got burritos and jack n the box sauce instead ??? - Tacos Near Me - Arlington, Texas

The staff is always so sweet and greets us with a smile. They do very well with taking COVID precautions. My orders are always right and the food is good! Love them! read more

Updating review, decided to give them another chance, ordered a nachos bell grande with extra sour cream and steak, they literally only put nacho cheese and ground beef, not even the stuff it comes with normally read more

Manager named David was highly rude to the employees instead of doing well communication DO BETTER DAVID HEAD AHHHH, Worker named Aaron best employee will help with everything needs a raise and is very productive always ask for him! read more

I love cheesee gordita crunches! I ordered one today and it tasted horrible, the hard shell was bad, expired!!! Never again

Worst customer service couldn't get an order right if their lives depended on it. I have given them many chances and every time they failed. read more

TRASH ! Always messes up orders. DO NOT GO it's really ridiculous. The employees don't want to be there and it shows

This is the WORST Taco Bell I've been to in my life. Ever since it opened up, not once have they got an order correct the first time. I haven't been to this one in months and my wife and I had a hard day working around the house and moving, so we wanted Taco Bell delivered. This was a mistake. They forgot half the order I placed online and TOLD THE DRIVER EVERYTHING WAS THERE. I tried to call the phone number listed for this location and no one ever answers. If I was this franchise owner, I'd reconsider the idiot staff they have working there. I'd be embarrassed to own such a horrible place. I'm not the only review in this huge history of reviews on this location that continually get wrong or incomplete orders. You need to fix this. Hopefully, my review will deter others from going to this location to shut it down or get them new owners and staff that give a damn. read more

So I get there and they say they are out of most items... so all I order is a quesadilla a crunch wrap supreme and a cheesy gordita crunch and I get home and they legit just have me 3 cheesy Gordita crunches. How do you mess up an offer that bad... read more

Waited in line for over 25 minutes and after sitting at the order box for about 15 minutes with nobody asking to take my order i pulled up to the window only to have the little girl who was running the register tell me I needed to pull back around and wait in line again. She said the reason nobody took my order is because the person who takes orders was on the phone and too busy to help me. This Taco Bell is trash and hires little children who don't care about their jobs. Don't waste your time. Visit taco bueno down the road read more

Recently ordered $95 of tacos for a last minute family get-together. The tacos were horrible and I threw away half of them. I decided to call the store to talk the manager. When I asked for the manager, the young woman that came on the phone would not give me her name. After I told her what happened, she said she was going to call the district manager and call me in 10 minutes. No call. The next week, I went online to make a complaint to Taco Bell, Inc. they wanted me to, before I escalated things, to first fill out a form. At the end of the form, the last question was"do you want to be contacted?" To which I answered yes. No contact. Finally I decided I would go into the Taco Bell and talk to the manager face to face. I did. She saw the order on my app, told me she would be upset too especially if she had not gotten a call back and tried to call the district manager to see what they could do. She assured me she would call me back. AGAIN. NO CALL BACK. I told her that I wasn't expecting a lot because I should have come in at least the next day but we were busy with family but no call backs on any of these contacts. I'm done with this Taco Bell. read more

Be sure to double and triple check your order. We just went through the drive-thru on our lunch break. Got back to work only to realize they messed up everyone's order. When I called the manager, she said "what do you want me to do about it" . She didn't even apologize! read more

Worst service ever I waited 15 min in the drive through no one wanted to answer and when I got to the window and someone finally came they just ignored me when I tried to order food. This place is a shit hole joke prolly with roaches. read more

The absolute worst Taco Bell I have ever gone to. It's fairly new. I tried it the first week it was open and the service and food was not good. I gave them the benefit of doubt and waited for them to get settled before I tried again....I went this past Friday and got dinner for the family. We were very very disappointed!! Out of 12 tacos, only 3 were whole!! Broken shells on 9!!! I ordered and paid for big nachos but received the dollar menu version. Ask for lots of sauce packets but there was absolutely none in the bag!!! read more

If I can give them negative stars I would. There is a reason why this place only had two stars. But I was 10:30 and I didn't want to drive far. Everything was wrong with the order. Like everything!! First, I ordered the beefy potato rito, what did I get? Not that. Second, I ordered the nachos bell grande. What did I get? Chips with cheese and cold refried beans. Where the meat and tomatoes? ‍ and then I ordered the taco supremes party pack, and again, no tomatoes were in sight. Like wtf did I pay extra for? And to top everything off, I ordered a steak quesadilla and instead of steak, they put ground beef. Like what??? read more

Got a chipotle chicken melt 3 times in a row and they literally forgot the chipotle sauce 3x in a row

After I read all these reviews I realized my order was not the only time they have messed up, I guess we all can agree this Taco Bell supposed to be great since it's new builded from the floor up but it's the Shittiest Taco Bell in this area, whoever is managing does not know what they're doing, and I def believe they messing up the orders on purposed .they want to get fired! Why even work there ? If they won't come to window and we can see you hanging around on the back of the store . They ALWAYS GET THE ORDER WRONG , and if they get it right you can tell they are limited on supplies because a pinch of it does not make a full meal . That includes the sauce they NEVER gave us any . read more

You guys really need to step up. I NEVER get enough hot sauce even when I specifically ask for extra in the drive thru. I was content I would get extra this time because you said "sure, no problem "..I know you guys dont make enough business in this location and you're still running people off. My crunchy tacos were cracked btw. I usually dont write reviews but I had to so maybe in the future I can continue to give you my money. read more

My husband loves TB, however the meat to cheese to lettuce ratio is poor. He prefers the Little Road location all day and will continue to go to that location (although this location is closer). Please consider! read more

I have gone to this Taco Bell for a while since it opened. It was fine in the beginning. However, the last few times I've gone they have never got the order right when I got the order. They began taping the bag shut, and usually I checked the order, but they have been fine in the past, so I didn't check it since they implemented sealing the bags due to COVID. That's the mistake. They continually keep screwing up the order from missing items to completely wrong order. Never again will I go to this one. I suggest you don't either. If I were the franchise owner, I'd be ashamed. read more

I live down the road from this TB. When it first opened, I had 2 decent experiences. The third, I had random tomatoes and big onions in my chicken quesadilla... and that doesn't normally come on my quesadillas. I went there last week and their meat in their tacos and in their quesadillas tasted like dirty water, as if they cooked their food all in disgusting dirty pond water. Tonight, I ordered 2 chicken quesadillas after working until midnight... you really should only have sauce, chicken, cheese, and of course the tortilla. My boyfriend and I took a bite and it didn't even TASTE like it should. We opened our quesadillas and they had lettuce, beef, chicken, tomatoes, sauce... it tasted "Smokey" but in an odd way. Not normal at all. The sauce tasted like it was from the bottom of the barrel.. I've never had a quesadilla from TB that tasted nor looked like these. I will be taking photos next time. I seriously am not one to "Karen" a business but I go to PLENTY of other Taco Bell's and have never received such poor service and awful tasting food. read more

First I'd like to say, I've never actually bees irritated enough to make a review. But this is the worst Taco Bell I've ever experienced. And this Taco Bell has messed up 8/10 I've been here it's sad. The last straw was what I just experienced. First for some reason this Taco Bell only lets you order quesaritos "on the app only". So I order on the app two quesaritos, one black bean one with potatoes, then two beeefy potato titos. Get to the speaker, "we only accept cash right now" okay no issue I ordered online anyways. Pull up people in front of us literally pay with card?? Like was that just lazy ness to deter customers? Anyways, then we get the old"our air fryer is broke we can't make potatoes". Okay fine replace with chicken pls? Finally get me order. Missing a beefy potato-Tito, not to mention legit I've cold. "Black bean" quesarito is literally refried beans instead. I'd just like to say, this Taco Bell has messed up so much and had the worst experience, that I am now only going to the Taco Bell 4 miles further instead. NEVER GO HERE ESPECIALLY AT NIGHT. Theyre lazy and just want to get out of work. read more