Awesome surf shop in Wellfleet. We were able to get wetsuits here, but you can rent them and…read moresurfboards. Easy to get to and good parking. Knowledgeable and friendly staff too.

Fantastic shop! Great items in the shop and perfectly located in the bucolic Cape Cod town of…read moreWellfleet. My two older kids have taken surf lessons with SICKDAY over the years and it was always a great experience. We try to make it to the shop every year. Highly recommend this business.

DO NOT SHOP HERE!! I bought two bathing suits and a pair of…read moreShorts on a Sunday. Did not end up wearing any of them. Brought them back the next Friday ( 5 days later) with original tags still on and a receipt. Was not able to return them at all! Was told by the owner I could not even get store credit past 3 days! He pointed to the tiny print on the receipt and said " It says no returns on swimwear". Which I understand if I had even taken the tags off? I actually asked him if that was even legal? What kind of store doesn't allow you to return items with tags on and a receipt? These were NOT sale items, it was over a hundred dollars worth of merchandise. I would NEVER shop there again! What a racket. Just making money off tourists, what poor customer service!!

I purchased a beach umbrella and unfortunately the screw came out the very first day. I went back…read moreand the manager Kyle graciously provided a new pole. The next day the umbrella actually snapped at the location near the screw. I went back to the store and Kyle was there again. I explained what happened, and once again he Graciously provided a new umbrella. We opened it all up to ensure it was working. Great customer service and I would return in a heartbeat- but hopefully not to exchange an umbrella!!! Thank you for showing great service!

we're summer renters staying in Wellfleet for two weeks and the owner of our place lends us two 20…read moreyear old Trek bicycles that we've used for the past five or six years here. Since each bike had a flat on the rear wheel,we brought them to a different bike shop first before Idle Times and they told us we needed tubes and also tires, and that with labor and parts it would be $160 or more, plus that place wasn't ready to do the job Because it needed toget the tires from its other store. When we got to Idle Times, we explained to Laird that we wanted the bikes fixed, but not "perfectly" since we don't own them. He totally understood and replaced the tubes, patched the tires, put in a spoke, replaced a cable or two, adjusted the front fork bearings and did several other things including a lot of adjustments and now the bikes work better than ever. It cost us about $120 all in (we even got it tax-free because it was tax-free week). Laird is totally knowledgeable and a great mechanic And the job was done right and done expeditiously. We could not be more pleased.

Rented a couple bikes and a kids bike trailer for the week. The tires on the trailer were…read moreunfortunately incredibly worn, to the point that the threading of the tire was visible. While noticeable, it wasn't an issue until we had a flat with both my kids inside many miles from where we started. Had to bike to Idle Times and exchange the wheel for a new one, which they were kind enough to immediately help with. However, when we returned the bikes, I mentioned this to a staff member. They stated that they were just trying to stretch the life of the trailer tires as far as possible and seemed angry when I suggested this wasn't a good idea for a trailer meant for carrying kids. The owner was even less apologetic. Over email, he insinuated that this was my fault and that the trailer must have been dragged behind a car (logistically near impossible, if you take a second to think about it..) even after the staff member had admitted fault. When pressed, he continued to double down, telling me to "take my meds" and called me "mentally ill", perhaps insults that would have been acceptable in 1990. In his final reply, he informed me that he would be going to the police if he received any more messages from me (there were only about 4 messages back and forth) to get a no trespass order. Safe to say, such an order will not be necessary, would never rent from Idle times again or step foot in their shops! Very disappointed by this experience, surely there are many better options on the cape.

The chain on my bike broke right near this shop, and the owner was extremely helpful and…read moreinformative. Put in a lot of effort to help us out and was very generous and friendly. :) Definitely recommend for anything.

Excellent Excuses; POOR Maintenance…read more It's the bike shop you want to love, but can't. It's got a cute name, great locations, is friendly, and family run. We rented twice in the 2021 season, a total of five bikes. Almost all of them had maintenance problems ranging from the annoying to the trip-stopping. One bike seized up on the trail. The excuses and apologizes were convincing and friendly, so we came back for a second go. Worse. Example: One kids bike crank seized up. That's not a mishap. It's the result of not cleaning and repacking the crank bearing annually, which should be normal routine maintenance for rental inventory. Example: A half-hour later they showed up with a replacement bike and an excuse, but the technician refused to stay until our child fully tested it. That bike had a front derailleur and shifter so gummed up and dirty that it took superhuman effort to shift. Our child could not operate it, so plod along with no front derailleur. Example: Three bikes had grimy tacky grips. They excused themselves saying last year's sanitizer destroyed them. Ok, but why didn't the replace them? They claimed they can't get any because of covid. I took that at face value, but then checked on Amazon that same day. I can order any number of brands, delivered as soon as tomorrow. So a bald-faced lie. Example: Two other bikes had one inoperable derailleurs each. Each and every problem would have been avoided by modest routine maintenance. But with every bike rented, I guess they figure, why should we bother? One reason is a review like this. Try another shop.

Bought 2 bikes from here. Can't explain how great they are. They have a new guy on staff named…read moreMark. He came through on a service that was super timely. Very knowledgeable. Consider renting or buying here in Yarmouth. Located with direct access to the The Cape Cod Rail Trail

The staff was great Great instructions on how to use it. It was a blast! I can't wait to go…read moreagain. I will buy one if I win the lottery!! easy in easy out location right on the trail.

Great service and our custom embroidery and screenprinted items were delivered quickly. Have a…read moregreat selection of products including name brand outwear and other clothing.

From the owner: We provide custom screen printing and embroidery when you need it. We are a woman owned local…read morecompany here on Cape Cod supporting our local community and businesses. We pride ourselves on quality and timeliness getting orders completed into our customers quicker than the competition, keeping our customers informed each step of the way. From sweatshirts T-shirts hats and outerwear, you won’t find a better way to advertise your company

My whole entire family is originally from Dorchester, anytime there's a birthday celebration, I…read morelike to get everyone Dorchester T-shirt from college Hype. every time I go in the staff is super friendly and helpful! Friendly and professional people and it's a small local business!

I did a mail order purchase from this place. I bought a Dorchester themed hoodie and had them ship…read moreit off to a friend of mine in Ohio. The shipping was fast and my recipient loved the hoodie. I would definitely consider ordering from this company again.

Unmaintained bikes and slow service…read more It took 45 min to pick up 2 bikes and a trailer. The person helping us forgot to give us the second bike. Then, their bikes are unmaintained. The first bike had a broken gear shifter. The second bike they served us had a broken seat, to which they replaced the seat with a seat that had the cover cracked. Finally the trailer had a flat tire which we didn't discover until after we bikes a few miles. The guy also "cleaned" the trailer with a leaf blower. Kind of genius but not really the clean we were looking for. Also note the sign says "Martha's Vineyard bikes" so you may miss it if looking for Pedago

There were very few workers. They gave us a broken bike that stopped working when we were a city…read moreover from the shop. The workers were rude and would not give us any assistance with the broken bike; they give no maps or directions so we got lost on some back road for cars. Would not recommend for anyone. And they only gave us half our refund. 0/5 stars for sure; take your business elsewhere.

I rented an Avocado E-bike from the Bike Shack and had a great experience. Molly was super friendly…read moreand helpful showing how to operate the bike. In addition to a helmet and bike lock, they provided the charger because I rented the bike for two full days. I charged it once, but I probably didn't even need to do that. One thing to note about the Avocado E-bike: there is no adjustment for the amount of power assist that it provides when you pedal. If it's on, then it starts providing power as soon as you pedal. And you always have to pedal, so it doesn't just ride on power like a moped.

After years of renting from Provincetown Bikes I decided to take a chance with the Bike Shack. They…read morewere wonderful! So easy to work with, great bikes and fair and reasonable prices. And most importantly, the staff were all extremely friendly and helpful. I'm so happy I found them and my only regret is I didn't try the Bike Shack earlier.