Astonishingly and extraordinarily rude. Congratulations!
If you could give "no stars", I would. But, since yelp thought no business would, could or even should fall into such a rating, I am stuck with 1 gold star. So here we go......
Let me first say, "what a shame!" Your bar has potential, I honestly believe it does. However, when you bring a problem to the owner and the owner lies to you and won't admit that she is the owner, Houston... we have a problem!
I have been here several times with very mixed results. If your not a regular, your a ghost. But mind you, not a friendly ghost. I felt as if the regulars and staff wanted you gone. I was a nuisance. A pest. What a pain in the a*s I was wanting a beer.
I have never seen more than 10 people in there at a time, including the bartenders and getting served here is difficult at best, but... there was light at the end of the tunnel. A friendly, non resting bit*h-faced bartender, relegated to the two slowest shifts... Sunday and Monday nights.
Giving the place several tries paid off. He, yes he, was attentive, polite and was on the ball. I thought, now I have a place very close to home and I could bring my wife without being embarrassed by the crappy service. Not so fast..... Oh and, don't tip well, it gets the bartenders fired. Yep, FIRED!
I tipped too well. I routinely over tip, if the service is above standard. Every server, who has had me as a patron knows this. My wife and I are low maintenance and tip very well. Here is a clue TAB's Owner.....your staff survives off their tips, not what you pay them. If you put your nicest server on your slowest shifts, you won't keep them. I know, because I'm a retired LAPD Officer who also worked in the Federal space, who now moonlights as a bartender and has a well known, vested interest in a local bar.
Your bartender contacted me at my bar, telling me he was fired because my tipping activity was suspicious.... ??? Really??? I told him I would go see you and explain it. I remember every drink my wife and I consumed at your bar in that hour. I knew how much I spent on drinks and how much I tipped. And now it gets nasty....
I came in to see you and had time to digest what you did and what you said to me a couple days ago. I barely know your bartender, and I don't know you, but you insinuated that perhaps something shady happened. When I asked if you were accusing me as well, perhaps of getting free drinks, defrauding you as an inn keeper? You stated absolutely not! He was under suspicion for the activity. I then told you exactly how much I tipped your bartender and said to you, if you thought it was suspicious or fraudulent activity on my account, why did you fail to contact my bank? I offered to call the police and we could watch your DVR recording all together right then and there. You again said absolutely not...
I have never felt so insulted as I did in your bar. You should be absolutely ashamed and you owe me an apology. If you're wondering why your patronage is suffering, read yelp. Listen to outsiders.
Ask yourself this; why is my beautiful little bar struggling? It should be thriving.
The best of luck to you! read more