I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

I've been a VA family dentistry patient for close to 20 years and 3 or 4 different locations…read more I can safely say I don't hate going to the dentist. Everyone that works here so pleasant and kind. They never try and upsell me on teeth whitening or retainers. They just care about you and your teeth. They are SUPER busy but if you need an appointment they do get cancellations pretty frequently so they can probably squeeze you in.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

I have been trying since Monday Jan 5th to talk to someone in the Short Pump office with no…read moresuccess. I have called and left several messages with no return phone call or text messages. Want to make an appointment for teeth cleaning for my husband and to request copies of my x-rays to hand carry to my oral surgery appointment on Jan 14th. My very first appointment was professional and pleasant. Very disappointed.

Top notch customer experience and very comfortable. They provide a neck pillow, have massage seats,…read moreand blankets.

Great experience !!!! Very grateful to Dr. Tse and staff…read moreIngrid, Jessica, Kelly and Kim for working me in on an unplanned dental issue after arriving in Richmond for vacation Everyone is friendly and professional. Dr. Tse's office followed up the next day to make sure I was ok Highly recommend Short Pump Family Dentistry !!!!!!

What a great neighborhood dentistry practice. Everyone from the receptionist through to Dr. Tse are…read moreoutstanding - friendly, attentive and knowledgable. All equipment is modern, the office setting is spotless and their appointment scheduling is dialed in! I am impressed with their recent COVID-19 adjustments that show they have taken a logical yet practical approach to welcoming patients and protecting future patients from any risk of transmission (PS: I am a retired ER physician and know a few things about population infection control). During these difficult times, if you are needing a dentist or looking to change dentists, this would be an excellent option.

Hand's down one of the best dental/medical groups we have encountered. They got the approval of a…read morefamous Orthodontist Dr. Neal Kravitz who we met out of town and raved about James River Orthodontist. We couldn't be happier! Cost, professionalism, care and staff. After two and a half years to use the big day, my daughter's braces are off

I chose to visit after seeing a friend/employee share a promotion on social media. I came for an…read moreInvisalign consult and was so impressed at the chairside care and friendliness of all the staff from the moment walking in, xrays, billing, consultation, and follow-up. The office is modern and vibrant, the staff are so kind and empathetic, and the location is convenient. Highly recommend scheduling a consult and experiencing top level care!

My first time here they took about 18 x-rays for mine and my wife and then we had to do a lot of…read morestuff I think was overpriced so I went to a different place for a second opinion was a lot better price than this one but now I just want to get my teeth clean, and they would not do it unless I'll do all the stuff with it also too like they want me to. But other places was fine with it but I have to wait until August to do it because Insurance. Plus they put a temporary teeth in my gum the about over two week my gum was still very sore to the touch from inside and outside.

The Administration & the Billing department is very bad. They never call you back, they said 1-2…read moredays waiting time to call you back. After 2-days i called and receptionist picks up and she can only take the message but cannot do anything more than that. I had been billed for a charge for a service that was done 1 & 1/2 year back. When i called MetLife they said the billing department need to resubmit the claim. The administration and the billing department is very poor. All they need is narrative the procedure why crown replaced. It has been 18 months and they charge directly to me to pay. I have no phone line to email to talk to billing. Chandra N.

I have a foreign exchange student in my care. Sadly, she developed an abscess and needed a root…read morecanal. The entire staff was so welcoming to her, easing her nerves a little. Dr. Murchie was so kind and patient with her, forever grateful. Thank you all!

I recently went to Goochland dentistry and saw Dr. Gillespie. I had to have some extensive work…read moredone and she and her assistant were amazing. They didn't leave my side for two hours! The technology was also extremely helpful and I can honestly say I am not as afraid to get dental work done anymore! The staff is also amazing and you just feel really safe and taken care of!

Dr. Holly Lewis and her team are nothing but top notch. We transferred from another popular…read moreDentistry because I felt in my gut the treatment the previous dentistry laid out for my son, was way too much. I got a recommendation from fellow Mom friends and tried Sparkle. The team there is super welcoming, went above and beyond to accommodate my son, myself and the other children I had with me. Her treatment plan described was honest, as if she was her own son. We went ahead with treatment - which included pulling four teeth, and have had nothing but the best results and support. Dr. Lewis explained treatment, how the surgery would happen, and what could be expected afterwards. My son did really well, was comforted, and Dr. Lewis checked on him the next day to make sure he was healing properly and that he was feeling well. That to me, put her at the top of the list. My son healed beautifully and LOVES Dr. Lewis. He wasn't fond of the dentist because of previous treatments from said dentistry but he enjoys going back to Dr. Lewis after everything he's gone through. There isn't anywhere we'd rather be and after years of treatment on all my children, I only wish I had found her sooner. Thank you to Dr. Holly Lewis and her team! I'm forever grateful!

This place gets a lot of hype but I was severely unimpressed with my visit there... the doctor was…read more45 minutes late to my appointment and the staff were unprepared for the visit. Not returning!

Dr. Mengji and her staff are absolutely fabulous! She always takes time to explain procedures and…read moregave me the best treatment plan. The only dentist I have consistently kept coming back to and that's because of the quality of care I have received! Her staff consists of the sweetest people you will meet every visit better than the last. I will always recommend people to this practice!

Dr. Mengji is the best. She is so so friendly, does great work and always make me feel right at…read morehome with her. She has a great team and I truly love her and this place.

LOVE this pediatric dentist. I tell every parent of little to see Dr Jeff…read more My kiddos been coming since they got their first teeth and we're working up to sitting in the chair and using the spinning toothbrush. Dr Jeff and his staff make it so so welcoming for little kids.

Poor. Left my daughter's braces on for way too long causing PERMANENT damage to her teeth. We now…read moremust take him to court because of his acute negligence.