Awful customer service! When I asked (politely) for additional information about the service I was treated very disrespectfully. The following is a transcript of my interactions with this business:
Hi Kylie, we have invited you to a Tablemates Dinner Saturday 15 July. We haven't received your reply. Please confirm by return text whether you would like to continue your Tablemates membership. Thanks and regards, Tablemates Singles Dinner Club.
My reply:
No thanks, I was hoping to have more interactions with someone about the process before I hand over $ and agree to going to a restaurant with strangers. It doesn't sound particularly safe or reassuring.
Reply from tablemates:
Hi Kylie, thanks for yr reply. Our dinner club process is explained on our website so all applicants, including yourself, can make a fully informed decision before joining. We are a local business and far safer than RSVP, eHarmony and Tinder, which you mentioned you have readily used, "handed over the $ and meeting strangers", despite the regular horror stories in the media. Very confusing. We'll cancel your membership as requested. Ty, Tablemates.
I feel that if you're paying for a service centred around interpersonal relationships and matchmaking, there should be some minimal contact with the business in order for them to work out who you are and what you are looking for. Additionally, attacking me for using online dating is very unprofessional. Especially when they refer me back to their website for the information I was asking for (hypocritical much?)
I'm concerned that this business model is far less safe than my online dating practices, as I do some measure of screening and safety planning before taking the step from online to real life. I have zero confidence in this business doing any checks to make sure that their clients are safe. At least with online dating I take responsibility for my own safety; this business doesn't take responsibility for anything. Just take a look at the passive aggressive response to my simple request for information!
Please please DO NOT USE THIS SERVICE! read more