By far the best place I have done business in my entire life. I wish I had a need to do business…read morewith them daily. Staff were extremely nice, have me a loaner to drive and bought my lunch. What the heck, bought my lunch... Whose ever heard of that. While killing time in town, folks asked why I was here from Fort Worth, I told them I was at Floyd's; every person had something nice to say about him. My pickup bed was thousands less then bids in Texas and Oklahoma and I guarantee you the service was a thousand times better at Floyd's!!! Thank you!!!

Hands down the best customer service I've ever encountered! Staff was super friendly and…read moreaccommodating. Provided us with a loaner vehicle, with full tank of gas and complimentary lunch at Lambert's Cafe. Also sold us a truck bed, installed, for thousands less than the competition!

While taking some vacation time in the beautiful lake wappapello area in Mo I said stop and pull in…read morehere, I saw a very clean/rust free used car that I always liked at a small used car dealer. When the car was new it was not on my radar so I never had a chance to own one and I only later came to appreciate them after they were not made anymore. Andy was a great guy to work with and I left with the car even though I already had my car down there, getting two cars back to Milwaukee would be a challenge to sat the least. Andy was no pressure and said take the car for a while, see if you like it and he didn't even want any license or collateral to leave for a 1/2 hour of Hwy and city driving to put the car through its paces. We don't do that in Milwaukee Wi, his trust of us with out knowing who we were are was refreshing for a dealer. I walked in and drove out with the car on impulse, now the challenge of getting this car home would be tough because there is no direct public transportation and it stops three hours away from the car so I was on my own.

Friendly, super-speedy service! While driving from Indiana to Memphis, my engine light started…read moreflashing. How lucky I was that it happened just a couple miles from this family-owned shop. Instant diagnosis, fast acquisition of a new ignition coil, immediate replacement--I have never been in and out of a repair shop this quickly!! Thank you and best wishes to the entire family.

Great work. Rick works hard to help you. They price the work really well. Very professional.read more

Great place to get gasoline and necessities for travel. Great foods and snacks--can't ask for…read morebetter!!!

delicious food, friendly employees, and convenient location! highly recommended & great ambianceread more

They just ripped me off for mounting 4 tires on 4 bare rims. I was charged $130, which is basically…read more$130 an hour. It shouldn't take more than 15 minutes to mount and balance a tore on a bare steel rim. when I asked if the price was correct, the lady behind the counter said that it was and then tried to justify it by saying they had the cost of the weights and time to do the job. She went on to say that the tires were hard to balance and took a lot of weight. There was maybe 2.5 ounces total on all of the wheels. And on top of that, they didn't even balance the wheels correctly. They staggered the weights, which is something you never do. Anyone that has been trained properly knows this. This isn't the first time we have had an issue with them. i took my moms car there because it had a rough idle and the check engine light was on. The mechanic said she needed a new timing belt and quoted a crazy price. I bought a scan tool and it was only the timing belt sensor that was faulty, which costs $12 and took me 15 minutes to replace it. I knew when the mechanic claimed there was a vacuum leak because the vent tube going to the air cleaner was off, that I needed to do the work myself or find someone that knew what they were doing. Stay away from this shop, they are crooks and simple parts changers, they do not diagnose the problem(s), they just change parts until they get lucky. They get most of their business because of the "good ole boys" network that is in southeast MO.

Great service... Fair priced... Got us in and out the very same day... Explained everything and…read moretold us the options we had.. Great work and our vehicle has ran perfect since... Will deft use again

It's become a most enjoyable habit! Drive thru service is great for coffee and drinks in the…read moremorning. Tyler makes it work as he sees me rounding the corner and sometimes has my order before I get to the window. Always positive, uplifting service!

Love this place. As soon as I walk in they know exactly what I want and have it waiting for me when…read moreI come up to the counter. Costumer service is great and everyone is always so friendly.

charged my husband $300 to replace the brake line in his truck when he broke down nearby, and then…read morescrewed around with something that wasn't broken, causing my husband to have to now order a part to replace the crap instrument they installed. this could be considered theft. DO NOT GO HERE.

A/C replacement part under my dashboard. The dashboard had to be removed. I could not tell it had…read morebeen removed and replaced. A/C works great. Excellent job for an excellent price!

Unbelievable service, Simply The BEST!!…read more Last Saturday while driving from Ohio to Arkansas for a week long vacation/family reunion our car broke down about 25 miles from Dexter Missouri, two separate people stopped and offered to help and lend assistance, one even drove to a store 20+ miles away and returned with a wrench and water for my wife and grandson. The problem with the car was electronic components that were only repairable from a good mechanic. The other gentleman left and came back about 30 minutes later and told us he was able to reach the owner of Bud Shell Ford in Dexter and that a tow truck was on it's way. He also offered to take my wife and grandson to the dealership while I waited for the tow truck. A few moments later, Jason Caldwell (Service Manager at the dealership) showed up, loaded up my car and drove us to Bud Shell Ford. Jason also made several calls to local car rental companies that were all closed for the day, he then called one of the owners, then informed me that we could rent me one of their cars so we could continue on to Arkansas for our family reunion. WOW, how many companies would do that. I told everybody in church this morning that of the whole week in Arkansas my favorite memory of our trip was the friends we met along our journey, people going out of their way to help complete strangers in our time of need. And to Bud Shell Ford and Jason for making it possible to not only get us to our destination but keeping us informed on the progress of repairs to our car. WOW, WOW & WOW!! THANK YOU JASON & BUD SHELL FORD Al