seen this review from dave m. i have used superior…read moreautomotive for 19 years . good people very fair with me and my family and friends. my church has used them for 14 years. i have no problem sending them customers . they probably put ac dye and freon in your ac system so they could find your leak. so you will have to bring your car back so they can find the leak after they put dye in your ac system. that is what i had to do for my truck . it was the condenser core leaking. my ac has been working for 6 years no problems.

charged my husband $300 to replace the brake line in his truck when he broke down nearby, and then…read morescrewed around with something that wasn't broken, causing my husband to have to now order a part to replace the crap instrument they installed. this could be considered theft. DO NOT GO HERE.

Our 18 wheeler broke down on the highway. Buddy's showed up in record time, thankfully, because we…read morewere roasting in the heat with record temps. They got our truck towed to the dealership and then dropped us off at a hotel down the road. It's rare to find such awesome hospitality these days. Amazing service! Thank you

I was very pleased with the service and the worker who came to my aid. I have road side assistance…read morein which they contract with Buddy's. Within minutes of giving my insurance information and location, I received a call from Buddy's with an ETA, the worker was there earlier than time quoted. Although I cannot remember his name, I want to give a shout out to him anyway for the exceptional service he provided to me in towing my Chrysler 300 to my residence from 3J's this Sunday morning. Without a doubt, they will be getting our business from now on. Great job Buddy's!!!

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

I paid approximately $4,000 for front-end repairs. On the first interstate drive after pickup, the…read morevehicle made a loud abnormal noise and the front bumper and headlight area began separating at highway speed. I had to pull over multiple times and drive with hazard lights to reach a safe location. Loose underbody components and inner fender liner pieces were later found detached. These issues were not present at drop-off and occurred immediately following release from the shop. When I raised concerns, responsibility was denied, I was told no parts had been removed despite the repair invoice documenting extensive front-end disassembly, and I was refused access to speak with the technician. The vehicle was ultimately deemed unsafe to drive. Based on my experience, I cannot recommend this shop.b UPDATE On the day the incident occurred, Graham Auto Service requested that the vehicle be taken to Purcell's, a third party, which directly contradicts the claim that third-party involvement invalidated responsibility. Graham Auto Service was aware the vehicle was temporarily at Bebo's only to secure the bumper so it could be transported safely. No repairs, removals, or alterations were performed by any third party. The vehicle was towed, not driven for repair. The vehicle was picked up on December 30, 2025, driven less than one mile, then parked and not driven for several weeks. The first highway drive immediately resulted in abnormal noise and front-end separation. Loose underbody components were found inside the back seat at pickup. These components were not present prior to drop-off and are inconsistent with an oil change. The repair invoice documents extensive front-end disassembly, making the claim that "nothing was removed" factually inaccurate. Initial acknowledgment included an offer to pay for correction at another shop. Later denials directly contradict those statements, the invoice, photographs, and documented communications. All evidence has been preserved and submitted to consumer protection agencies. Update The business continues to attribute this to an "oil change" and claims no parts were removed. However, when formally asked to explain how extensive front-end work (including headlight assemblies and control modules) was performed without removing underbody, bumper, or inner fender components, no explanation was provided and communication stopped. Additionally, when the vehicle owner requested to speak directly with the technician who performed the work, that request was refused. The vehicle had not been driven for weeks after pickup, and the first highway drive resulted in immediate front-end separation. Loose underbody components were later found inside the vehicle. All documentation, invoices, photographs, and communications have been preserved.

I've received great service from them every visit. The staff are kind and quick. I could go to…read moreanother place get my oil changed, but why when this place has been great for my wife and I.

I keep coming to this location because the people here are so nice and they try really hard to take…read morecare of you. The problem is they need to remove the word fast from their sign they are not Charlie's FAST lube. I have never been to this location when I have not had to wait at least an hour just to get into the bay. They do tell me repeatedly that they are short staffed. I think this is a definitely a management problem. You can patronize this business if you have two hours to spare.

Unbelievable service, Simply The BEST!!…read more Last Saturday while driving from Ohio to Arkansas for a week long vacation/family reunion our car broke down about 25 miles from Dexter Missouri, two separate people stopped and offered to help and lend assistance, one even drove to a store 20+ miles away and returned with a wrench and water for my wife and grandson. The problem with the car was electronic components that were only repairable from a good mechanic. The other gentleman left and came back about 30 minutes later and told us he was able to reach the owner of Bud Shell Ford in Dexter and that a tow truck was on it's way. He also offered to take my wife and grandson to the dealership while I waited for the tow truck. A few moments later, Jason Caldwell (Service Manager at the dealership) showed up, loaded up my car and drove us to Bud Shell Ford. Jason also made several calls to local car rental companies that were all closed for the day, he then called one of the owners, then informed me that we could rent me one of their cars so we could continue on to Arkansas for our family reunion. WOW, how many companies would do that. I told everybody in church this morning that of the whole week in Arkansas my favorite memory of our trip was the friends we met along our journey, people going out of their way to help complete strangers in our time of need. And to Bud Shell Ford and Jason for making it possible to not only get us to our destination but keeping us informed on the progress of repairs to our car. WOW, WOW & WOW!! THANK YOU JASON & BUD SHELL FORD Al

As someone pretty new to Union City, I was dependent on the recommendations of the people around…read moreme. I am SO GLAD that I was referred to Hornsby's Garage!

I am from out of state and these guys took amazing care of my car! Great communication and great…read moreattitude would definitely recommend and definitely take my car back there when needed if I'm in Tennessee! Thanks Matt!

Highly impressed with the staff at Hall's Automotive. They know their stuff. When I came in one…read moreafternoon with a stalling car, described symptoms, they knew after a couple questions what was going on. After a diagnostic, it was confirmed. Bobby Hall came into the waiting area and clearly explained the problems, what needed to be done, and cost. They immediately started working on it when I asked if they could, even tho I had no appointment. It was good old fashioned customer service, and as a 62 yr old woman I never felt a second of apprehension regarding the job. They're truly honest and care about their customers and work. Wouldn't go anywhere else now.