They just ripped me off for mounting 4 tires on 4 bare rims. I was charged $130, which is basically…read more$130 an hour. It shouldn't take more than 15 minutes to mount and balance a tore on a bare steel rim. when I asked if the price was correct, the lady behind the counter said that it was and then tried to justify it by saying they had the cost of the weights and time to do the job. She went on to say that the tires were hard to balance and took a lot of weight. There was maybe 2.5 ounces total on all of the wheels. And on top of that, they didn't even balance the wheels correctly. They staggered the weights, which is something you never do. Anyone that has been trained properly knows this. This isn't the first time we have had an issue with them. i took my moms car there because it had a rough idle and the check engine light was on. The mechanic said she needed a new timing belt and quoted a crazy price. I bought a scan tool and it was only the timing belt sensor that was faulty, which costs $12 and took me 15 minutes to replace it. I knew when the mechanic claimed there was a vacuum leak because the vent tube going to the air cleaner was off, that I needed to do the work myself or find someone that knew what they were doing. Stay away from this shop, they are crooks and simple parts changers, they do not diagnose the problem(s), they just change parts until they get lucky. They get most of their business because of the "good ole boys" network that is in southeast MO.

Great service... Fair priced... Got us in and out the very same day... Explained everything and…read moretold us the options we had.. Great work and our vehicle has ran perfect since... Will deft use again

I paid approximately $4,000 for front-end repairs. On the first interstate drive after pickup, the…read morevehicle made a loud abnormal noise and the front bumper and headlight area began separating at highway speed. I had to pull over multiple times and drive with hazard lights to reach a safe location. Loose underbody components and inner fender liner pieces were later found detached. These issues were not present at drop-off and occurred immediately following release from the shop. When I raised concerns, responsibility was denied, I was told no parts had been removed despite the repair invoice documenting extensive front-end disassembly, and I was refused access to speak with the technician. The vehicle was ultimately deemed unsafe to drive. Based on my experience, I cannot recommend this shop.b UPDATE On the day the incident occurred, Graham Auto Service requested that the vehicle be taken to Purcell's, a third party, which directly contradicts the claim that third-party involvement invalidated responsibility. Graham Auto Service was aware the vehicle was temporarily at Bebo's only to secure the bumper so it could be transported safely. No repairs, removals, or alterations were performed by any third party. The vehicle was towed, not driven for repair. The vehicle was picked up on December 30, 2025, driven less than one mile, then parked and not driven for several weeks. The first highway drive immediately resulted in abnormal noise and front-end separation. Loose underbody components were found inside the back seat at pickup. These components were not present prior to drop-off and are inconsistent with an oil change. The repair invoice documents extensive front-end disassembly, making the claim that "nothing was removed" factually inaccurate. Initial acknowledgment included an offer to pay for correction at another shop. Later denials directly contradict those statements, the invoice, photographs, and documented communications. All evidence has been preserved and submitted to consumer protection agencies. Update The business continues to attribute this to an "oil change" and claims no parts were removed. However, when formally asked to explain how extensive front-end work (including headlight assemblies and control modules) was performed without removing underbody, bumper, or inner fender components, no explanation was provided and communication stopped. Additionally, when the vehicle owner requested to speak directly with the technician who performed the work, that request was refused. The vehicle had not been driven for weeks after pickup, and the first highway drive resulted in immediate front-end separation. Loose underbody components were later found inside the vehicle. All documentation, invoices, photographs, and communications have been preserved.

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

had two tires worked on (one had to be replaced due to side wall puncture). Richard immediately…read moretook me in immediately worked on the problems got them fixed. Very easy to work with very pleasant a true believer in customer service. Highly recommend for your tire needs.

My husband spoke with the salesman on the phone about a 2024 Polaris Pro R Ultimate…read more Scheduled an appointment on a Saturday to go look at and was almost certain to buy. Unfortunately that was not our experience. After driving 5 hours, the salesman knowing we were coming did not have it cleaned up! Husband gets in to start it up and it will not even start. He had service come get to fix. Easy fix. After about 15 minutes, we took it for a little drive. Did not sound or run right! Passenger door had been welded, glove box would not latch, driver side mirror broke, just the few things I noticed. I understand used and will have wear and tear but nothing was disclosed about the side by side when appointment was made. The salesman asked when they took it back to fix if we wanted to go on and start on the paperwork!! No! We told him it was still very dirty too, he said well we can have them clean it up. After reading all the positive reviews I was very disappointed in our experience. I think had we had a different salesman my review would be different! It's all about how you treat your customers! The ladies at front desk were very friendly and so was the other sales people that spoke to me!

It was our first time here at 69 motorsports we diffently loved the experience! Everyone there was…read moreawesome and helpful! Chaz fussell was top shlef very nice, very helpful and very patient with all our questions! We thank you all at 69 motorsports!!