Brought vehicle for diagnosis. Air conditioning stopped working. 2020 Subaru Forester…read more Paul was very friendly when we dropped vehicle off. He calls the next day to lie to my face and tell me that it is the blower motor(which was incorrect) that because it is a newer vehicle I could not get an "aftermarket" part. This was most likely done because I was a woman. Paul didn't realize I was raised by my dad who is a mechanic. So I finished the call with Paul playing the "damsel in distress" begging him to save me. I then hung up the phone and called autozone. When Autozone confirmed they had the aftermarket part in hand for 50% less than Paul wanted to charge me, I called Paul back Initially, Paul ate crow and agreed to install the part I purchased. But of course wouldn't guarantee the work. I said, It is a simple install. The part has a lifetime warranty its fine. So I dropped off the part. Paul of course was nowhere to be seen. The mechanic grabbed the part and walked away. Paul was quick to call me up as soon as I turned out of the parking lot to tell me the part was wrong. I told him I would be picking my car up. I walked in, they had supposedly my blower motor(from my vehicle) on the counter next to the one I purchased, however, it had an extra piece protruding from it to make it look different. I told them to give me my car and it escalated into a screaming match. They were going to charge me 149 to diagnose after giving me a 488 total charge which included parts, labor and diagnostics. Luckily Paul's temper got the better of him(he didn't like being called out for his lack of integrity). He said he didn't want my money and I waited in the parking lot for over 30 minutes while they"put my car back together" Hey Paul, it wasn't the blower motor you moron! Don't assume every woman who walks in the door knows nothing about cars. Integrity goes a long way in life Paul. Chalk it up to a lesson learned and do better next time! Be blessed!

14 years of outstanding service over three cars. I cannot say enough about their professional and…read morepersonal service.

Great business. My caliper on my Volvo came loose. They tightened bolts and did me solid.read more

Really awesome! Very nice, very knowledgeable…read more Long story short I had the dreaded 06 M5 that was having misfire issues.... they helped me get it running right enough and with their advice I actually found the route of the problem a year after I had moved to California when it reared it's ugly head again, it was a great car, I dove the wheels off to 200k then sold it because the transmission was just done! If and when I get another BMW, if there's something I can't figure out or fix myself and if I live in IL, it will be going to them. I think I may even buy another one of these dreaded V10 Ms.

Terrible customer service. They have no compassion or understanding for someone who is without…read moretheir vehicle. They promised to have it done by Wed 7/24/24. They even said there was a possibility that it could be done earlier but didn't want to over promise. When I called on Wed, they told me it would be Thu or worst-case Fri. I got text message on Fri at 9:15am saying it was near completion. When I called on Fri, they said it wasn't done yet, but could be done by 2pm or maybe 4pm. They called me back a couple hours later to say it wouldn't be done until Mon. I called at 5pm on Monday and they said it wouldn't be ready until Tue. I still don't have my car and I am sure when I call tomorrow, they will say Wed or Thu.

Outrageous pricing. Minor paint damage, their quote $1,700, dealership price $250. Obvious rip off…read moreattempt.

When I'm low on cash I visit advance america. I usually get the loan I want/need. The staff is…read morekind, friendly & curtious.

Professional, courteous, service. Everyone was great and helped me to understand what was being…read moredone. Been coming to this Belle Tire location since it opened and very satisfied with their service. Waiting area is clean and comfortable.

Terrible company DO NOT TAKE YOUR CAR TO THIS COMPANY. TOTAL failure. They have the worst service,…read moreI took my car for a engine light service and since January 2026 and it's August 3 2026 and they still haven't found the way for my engine light to go away. I have spend over 6k and they keep on saying it is something new. No way to contact corporate or anyone else other then the store since no one seams to give any other information. They do not care for customer satisfaction. They just take your money, I tried to be more then patients but at this point they are just totally ignoring me.

Temperatures today is 34 degrees I already went to two different locations the one in Elgin and…read morethis one same thing the worst location is in Morton Grove Illinois same thing then why be open if you need repairs done clearly the garage door is wide open and the workers are just standing around smiling I am canceling my service today to find a better car wash

I've been a member since they opened most of the time it's great but for awhile now there always…read moreseems to be something that is not working or you see 3 of the 4 workers sitting in the office while the older guy is working out side.

Great place, awesome deals. Very friendly staff and helpful. Ask for Brian Hess and Rafal.read more

I have Endurance insurance they know this I told them. It's a pain to go through it. I paid for the…read morechanging of the tire rod ends. They were covered. I would suggest you call me because I will update this review and make it a ton worse.

Do not recommend taking your dirt bike/parts there I took my forks there told me he fixed them they…read morestill leaked said he did a rebuild on the fork didn't do that took it there again same problem.Took it apart myself all the seals where damaged along with the snap ring so I decided to do it myself the right way not half assed like they did..... . sorry not sorry

Can't say enough good things about Big Kid Powersports. Mike (co-owner) is a great guy…read more Can't beat the prices on some of his Jeep aftermarket parts! Especially LED lights! Thanks! I'll be back for electrical wiring on my Jeep soon!