Did 12 years with tmobile and thankfully just parted ways. All it took was a lost phone. They sent me all over the place by car and then phone calling different numbers just to get a replacement.
After hours of back and forth, they send to me to Assurant. Assurant is their own insurance company. They want Apple Care's profit. So they started thier own....and yea, it's trash.
After 12 years of insurance, I lose my iphone 12. They offer me a replacement for a deductible fee of nearly $200. The phone is worth $350. So basically, they cover $150 for 12 years of $15/month. SCAMMM
Horrible customer service. Dropped calls on rt. 55 like its 2002 still. No thanks. Garbage. read more