UPDATE TO ORIGINAL RATING It's now April 29, 2019 and at 3pm…read moremy landline phone rang...... I picked it up not expecting anyone to hear me, but I said "HELLO" and a man said, Hi, I'm from AT&T. I said...." you can hear me"????, he said yes, loud and clear. It's been 3 weeks to the day since my phone has worked!!! I asked him to call me back to be sure it's working and to let me see if I could dial out to another number and have that work too. Sure enough, I was able to make an outgoing call too and leave a message . AT&T called me back and again, he could hear me clearly. It seems that it was NOT directly Clear Rate's fault that my phone wasn't working, it was AT&T's equipment that Clear Rate utilizes, that was faulty. In the end, it was AT&T who was dragging their feet not fully inspecting nor fully troubleshooting my problem and kept blaming Clear Rate.

EVERYTHING! Good luck talking to someone…read more You may not have service for weeks however you'll still be billed for it.

Located in the crowded and busy Walmart strip mall. Just a few doors down from the brewery that is…read moreabout to close. Inside is a crowded, loud, dusty, tarp draped, operation. Using cheap tables. Staff was nice, which was nice.

As per usual, my Xfinity bill went up -- this time, it was $8/month from what it had been. (And…read moresome time last year, it went up $1.) Needless to say, I was not happy about this. I tried to find something else online, to no avail. So, I went to the store. They took my name and the reason I was there when I walked in. I waited all of about 45 seconds before someone (I think his name was Rich or Rick) helped me. He looked at my account and saw that 1) yes, it went up and 2) they no longer have that plan. BUT, he found another plan with a higher gig speed and it was $10 cheaper! Plus, he said if I change my autopay from a credit card to automatic bank withdrawl, it will go down another couple of dollars. So, while I wish 1) we had the free broadband for all that they were planning years ago and/or 2) actual competition and availability of internet providers, my experience at the Xfinity office was pretty good.

opened account with xfinityphone and cable less than a month my phone my phone started droping…read morecall,hanging up on me ,had stast wants i was on the phone with no resolution and most of all the assistant dont speak english or comprehend. they all giving me prices from $30.00 -19.00after i refuse to pay them for sendind me malfuntion really. whats next. idecided to take in the store and hopefully get reoulotion. they are about to lose me as a customer. incompetent,illerate, i wont reccomend to worst enemy.

From the owner: We sell and rent audiovisual equipment. From event solutions to full AV system installation, we…read morehave the skill, certified staff and equipment to get the job done.

Yikes! Went in and was told a "corporate office" "might" be able to help…read more.. While I was there a gentleman came in and was told the same thing. Let's make an art of not helping!

Great service from a great team of people. Blake, Brandis and Kevin were excellent. They advised us…read moreon our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.

We had them for a very long time. Services were mediocre at best but at least it was cheap at first…read morebut every year price went up. Overpaid for equipment that they then asked for when we stopped service which made no sense. Do not recommend. 2 stars because it worked Most times but wasn't quick

The nightmare is finally over with this internet provider…read more Summary since my last review: -Multiple "unexplained" outages. -Discount periods became less and less where I was calling every two months to get a new one re-applied -Final discount ask was not granted and I was only given a slightly higher speed -Cable re-bury effort after our line got cut was redone 5 times and still kept popping up. They claim to bury 18 inches but it looked like 4 or 5 inches at best -Unexplained bill increases. Most likely pulling back their covid-era speed increases by charging their customers. -Customer service chat/phone call is the worst I've ever dealt with. Agents need to have the issue repeated multiple times. You're reporting an issue and they say "excellent, I'm glad to hear that and hope you're doing well". Either not understanding or not listening. -Canceling was very painful. Could not be done through chat, had to be done over the phone, was transferred 4 times and kept getting asked to renew. I'm still getting calls and emails to reactivate my service. I also had to pay Fedex to ship my equipment back, I couldn't drop them off at this location. I know most internet/cable companies are poor but WOW is by far the worst I've ever had. Avoid at all costs.