T-Mobile

1.0 (1 review)

Mobile Phones, Telecommunications, Electronics

Closed • 10:00 am - 7:00 pm

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T-Mobile - Mobile Phones Near Me - State College, Pennsylvania

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Christopher W.

2 years ago

This store is run by less than honest staff who will bait you with promos you aren't eligible for and then ghost your attempts to get the Courtesy Credits they promised you. Do yourself a favor and take the 30 minute drive to Burnham, PA to the Corporate store. Burnham will actually take care of you and won't scam you. I switched from Verizon to T-Mobile through this store in October 2023. I brought 4 lines over and was told three of the phones were eligible for the "Keep and Switch" promotion where T-Mobile pays up to $800 of your remaining phone balance from your old carrier. One of these three devices was not eligible for the promo - yes I should have read the fine print but I assumed the store salesman knew what the promo covered. So there was $800 I wasn't planning to spend. THEN the salesmen told me I could buy up to $800 worth of retail merchandise in the store because I would get $200 per line in rebate debit cards when I switched. So I bought $800 worth of stuff I really didn't need but was sold on the fact that it was "free" through the rebates. Only two of my lines were eligible for this promo so I am now on the hook for $400 worth of merchandise I did not need to buy and had no intention of buying when I went into the store. I only bought it because the salesman said it was covered and confirmed to me that it was when I questioned him multiple times throughout the purchase. I have attempted to contact store management for the past three months but the manager is conveniently never working when I call. She also never contacts me when I stop into the store and her staff take down my info and tell me she will call me tomorrow. The staff also rarely answers the phone at all so don't expect to ever get in touch with people here. T-Mobile should shut this retailer down because it is giving the whole carrier a terrible reputation. I know I am not the only person this has happened to. Avoid this store at all costs!! read more

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More info about T-Mobile

2901 E College Avenue
State College, PA 16801
Directions
(814) 826-2904
Call Now
Visit Website
https://www.t-mobile.com

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Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in State College and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2901 E College Avenue can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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