The experience was unprofessional from the start. One of the staff, who resembled Santa, was…read moreespecially rude. Every time I asked for help with my laptop, they laughed instead of offering real assistance. Not a place I'd recommend.

The absolutely worst, dishonest business I ever dealt with ever!…read moreEverything I had done or purchased to be repaired had to be fixed by an independent computer repair person or replaced with the exception of the battery for $59.00, but even that had numerous delays in getting shipped and then it was the wrong one. I paid $460.10 for a printer, 500 G3SSD, clone HDD to SDD, a battery and an Iphone charger. I I phone charger broke, Drivers and necessary software were not properly installed. The applications that were to be installed were replaced by links to their website application counterparts. (They told me that this company was having problems...which it was NOT!The hinge on the computer screen was broken upon return, Windows Updates were never run, items that were claimed to been backed up were not and no backup files were found. I paid an additional $80.00 service fee to have my new wireless printer set up. They couldn't make it work twice and I asked for my $80.00 returned and they refused. This wireless connection just stumped them and my guy fixed it within 5 minutes. They told me my computer speakers were broken and there was NOTHING wrong until they entered my computer. They were fixed by my new computer guy who only had to get the computer fixed and then my speakers were suddenly back to normal. Avoid this company. I wish I had gone somewhere else.

I mean in fairness it's Iowa and rural at that, but still utterly horrid. Repeated outages, spotty…read morespeeds. Pity the options are limited.

I have paid for 300 mbps and it was clocking in at 50Mbps. After they failed to call me back about…read morethe problem for over a week, someone finally assured me they would fix it. Came home after my vacation and found the "fix" has dropped my speeds to 3Mbps. I feel like I only should pay 1/100th of my bill because I'm getting 1/100th the speed. AVOID THIS COMPANY AT ALL COSTS! I will post a follow up after I deal with them again.

Service continues to disconnect. We've had to unplug router like 4-5 times a day and it…read moreconsistently keeps failing. Do not recommend.

CenturyLink agents and supervisors continuously lie about repairing phone service. The techs are…read morejust as pathetic. Estimated over the last 4 years 40 calls of non working phone service on an elderly persons landline. Can't fix anything and they don't care if they do.