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San Antonio, TX

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T-Mobile

2.4 (9 reviews)
Open • 10:00 am - 8:00 pm

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7 months ago

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1 year ago

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1 year ago

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1 year ago

Thank you Jesse for helping me out with great customer service. The whole experience of helping me find a phone was great.

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1 year ago

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7 years ago

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6 years ago

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10 years ago

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13 years ago

Service is decent. But they don't open until 10 am even though the website says 9 am.

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Spectrum

Spectrum

2.0(32 reviews)
5.6 mi

I was blind transferred 3 times in one day and had three reps who were so rude I felt like I was…read morethe crazy one. These representatives need more training on empathizing, conflict resolution, and making sure all reps understand all questions or have a file they can access to answer odd questions so they don't go around gaslighting customers. I'm ready to leave Spectrum after years. They get paid to help me resolve issues not have to keep calling back to fix their mistakes. The only two people who didn't drop the ball were Cierra and Andrew as I said when Cierra answered the phone that I needed a supervisor RIGHT AWAY!!! Spectrum, your reps ain't reppin fo ya. They bout to drive your customers to other providers. BETTER TRAINING!!!

After over 15 years as a customer of this "company" I finally discovered they are the worst liars…read morein the business. They lie about rates, lie about billing periods/dates. Called them to cancel my internet, was directed to a liar that tried to convince me not to cancel. When I finished listening to her lies, she connected me to a "disconnection specialist" (another 10 minutes on hold). The new liar on the phone was especially skilled at deception ... He told me I would NOT be liable for the $105 charge they now wanted for what was $45 a month 4 years prior. If I chose to suspend my service, for $5.03 a month, I could easily restart my internet service with a phone call for the new amazing price of $20 a month, forever. LOL Apparently the billing cycle starts on the 5th of the month, but the new surprise amount would not appear on the invoice until after the 16th of the month. I guess I should be thankful they didn't raise my rate to $10,000 a month, or I'd be liable for that to. The lyingest liars on the planet couldn't help but lie to me again, a faithful customer since their lying company first started internet service. They are all DIRTBAGS and the entire disgusting company should become insolvent overnight. It couldn't happen to a better organization. Spectrum can jam this modem right up their lying poop chutes for all I care. They won't get another honest penny from me, ever. In fact I may just go ahead and sue them, for the fun of it. All I can say is "make my day" ....

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T-Mobile - mobilephones - Updated October 2026

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