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    T-Mobile

    3.4 (8 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    1 year ago

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    9 months ago

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    3 years ago

    Helpful 69
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    1 year ago

    GREAT SERVICE!!!!! Moved over from Verizon to T Mobile with zero regrets. They offer many streaming services to customers .

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    1 year ago

    Poor customer service, employees are rude and not knowledgeable about product, plans, etc.

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    5 years ago

    Great service. Staff was really helpful in finding the best plan for my girlfriend and I.

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    6 years ago

    Helpful 1
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    5 years ago

    fast and easy set up for my phone tonight! they definitely work hard! 10/10 would recommend for your cell phone needs.

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    Ask the Community - T-Mobile

    Verizon

    Verizon

    (14 reviews)

    Run, don't walk away. We have no service. Have been back to the store 3 times, on the phone with…read morecustomer service and technical dept too many times to count. We are told they are decommissioning the tower on Kumquat. We were told by their salesman that we would get great coverage in Edgewater. We have none and they don't care. Sell a service they can't provide. UPDATE A week after the Hurricane, we now have service at our home and work. Everything works great. It is VERY frustrating when you can't make a phone call. If you can keep this up T-MOBILE you will keep us as customers for life.

    I rarely if ever go into a service provider's retail store - even though I've had a cellular phone…read morefrom the beginning of the cell phone age. I'm one of those who toted around a bag phone and wore a pager - but I've never had a personal plan that I had to manage or pay for. I guess there are some advantages to having a position in corporate America. I normally have one of the latest model phones and I can say I've never had one fail - I've been using my iPhone X since the week they were released and haven't had any issues with the phone itself or service until recently. Well wouldn't you know it this one failed while on vacation when I was in the middle of nowhere or at least not in an area that was convenient to get a replacement, plus being it's a corporate phone it's not as simple as dropping in and swapping the phone out. Anyway after sending out a few emails from my laptop my people got with the Verizon people who contact their people at the store closest to my home in NSB and put everything in place to make this a simple Phone and SIM card swap when I returned to town. This was my first visit to this location and I was very impressed with the store's layout and friendly staff, they seem to have it all. I worked with Chip whom I had scheduled my appointment with - he had my replacement phone ready to set up when I arrived, a quick swap of the SIM Card and he installed the screen protector dropped it in the case and all that was left was to down load everything from my iCloud account which I did myself so they could service other customers. I had a very good and productive experience here they didn't try and up sale me or waste my time showing me the latest and greatest technology and since this was prepaid there was no check out. One thing I really appreciate was the fact that Chip told me if I ever have any issues I could call him or simply drop by the store and he would do his best to resolve them. I know it's not always possible for a cellular provide to have the fix for everything especially if it's a hardware issue like mine was but it's nice to know some people still understand the importance of customer service...

    T-Mobile

    T-Mobile

    (8 reviews)

    I've been ripped off at Metro PCS, in Holly Hill, Fl. They ran a flim-flam on me and ruined my…read morecredit, it's like they stole my Identity.

    What an excellent store with excellent service from the crew. My dad's phone still had the old…read moreSprint SIM card so he had to upgrade. She explained that his phone wasn't eligible for the SIM card exchange, so he had to get a new phone. There was a decent trade in offer so he got a pretty sweet deal. Merry Christmas a few days late. The iPhone 13 was $799 (Fitting for my 799th Review) and they gave $600 for his old outdated iPhone 7. Now he has a newer phone than me! Grrrrr.... He's old because I'm old and that's how math works. He couldn't remember his Apple password so the wonderful woman working helped him reset it and write down his new password. He was surprised it had to have a number in it. She was super patient (more than I would be). She said it would be about an hour for the transfer then said he'd have to type in his password one more time, so I joked that it would take 2 hours. After we were all done laughing, we decided to go shopping then grab some food (tacos). When we got back, his phone was ready, he verified his photos and work app were all transferred over to the new phone. Easy peasy! Thanks SO much to the woman working here. Great job and great patience with us as we had to do this by the end of 2021! Well, we thought we did as Sprint extended the outage a few more months, but we're glad we got it over with. I've been with Sprint for a long time and the transition to T-Mobile has been pretty good. The T-Mobile Tuesday app occasionally has some pretty sweet deals. If we ever have to switch phones around again in Daytona, this store would be first on the list.

    T-Mobile - mobilephones - Updated May 2026

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