I have a newer a/c unit that was installed by aire serve in 2018 that has a 10 year warranty. I had…read morea capacitor go bad 2 years ago and aire serve came and replace it under warranty with no questions and they never said anything about maintenance than since i do my own.This morning I woke up and noticed my a/c was not working again. So I called aire serve and had a technician come out and he told me my capacitor was bad again. But this time he said it won't be warranty due to "lack of maintenance". i told him i am a tradesman myself so i do my own maintenance and asked why would that void the warranty. He stated because it was dirty behind the back panel. Ok but the other 3 panels in his pictures look clean. So since 1 side of the a/c unit is dirty the warranty is voided? Than he told me he can warranty it only if I buy there cleaning service for $272 buy if I didnt want the cleaning it would be $315 to fix the capacitor.That is absolutely ridiculous and is extortion at its finest. You mean if I dont buy your cleaning service you will not warranty it but if I buy your cleaning service its under warranty. so its technically under warranty than right? They said no and to pretty much give me no option. I tryed to contact someone but the lady that answers the phone knew nothing and was no real help once theres a problem. I asked to speak to a manager/boss and no one knew where he was or when he will be back. I asked for a call back and never recieved one. I gave them time for them to call and try to make this right but insted i was ignored. Once you have a problem seems like they dont want to resolve it.Sad to see this company has gone downhill and pray on people without a/c knowing you will but whatever they tell you. I recommend using a different company

We picked this company because of the people working for them. The rep was knowledgeable and…read morefriendly. He took his time to explain everything and made sure we knew what all was entailed with this service. The installers were the same. When a question was asked they stopped and answered it. We felt confident in Aire Serv. After the install the the guys made sure we knew all about our product. We purchased the Amana furnace and ac unit. Fantastic product and service! Very happy!

In these times it seems that customer service is rare. Companies set up loyalty rewards or…read morecontracts in order to get people to buy their products. Well Batteries plus is the exception to the rule. I walk in as I was having trouble with my phone. A young guy who looked as if he was 12 came to the desk to ask me what he could do...I told him my phone is not even a year old and it was charging right. He looks at the phone then looked at me and said we don't work on Google phones...ughhh but he offered to take to the back and clean the port. No guarantees...needless to say he fixed it and only charged me $10 Highly recommend this place.

Went to get a new battery and screen for an iPhone, all seemed fine. Got home and the home button…read moreon the phone doesn't work. I took it back, explained, etc. The tech was very understanding and agreed to make it right - a few hours later they called and said the home button broke during repair. Fine, accidents happen. We went over a few options, which seemed pretty reasonable, and we ended up asking them to just refund the screen cost and move the new battery to my wife's phone, which also needed a new one. Not the best, but given the circumstances, something we were willing to work with. We came back after the second round of repair was complete... And after getting home noticed new damage to the screen in my wife's phone (the corner is now lighter than the rest, with a nice streak down to the middle). I'm honestly not sure I want to go back to the same place for yet another repair even if it's free. 4 stars for customer service, 1 star for technical ability. 5 stars for speed of service, but if it isn't good work, does speed matter?

Nate, Tara, Keith and team are great to work with on projects big and small! The lawn maintenance…read moreteam is professional. courteous and neat. Our lawn is looking better than ever and the gardens and large-scale projects have turned out better than we imagined when we first started collaborating. I highly recommend all of their services!

I highly recommend Nate Bray, owner of Grounds Guys. (219) 386-5318…read moreowner.valparaiso@groundsguys.biz. He brought my lawn back from oblivion to beautiful in 2016. Still use him. He has also done great work for neighbors of mine here in Woodmere. I found Nate to be talented, dependable, returns calls promptly, reasonable prices and stands behind his work.

Tim came out to give me a free quote outside of their service area and was tremendous help. Anytime…read moreI have questions about radon mitigation he honestly responds with years of knowledge. The professionalism within this company is unmatched!

I do not know where all the 5 star reviews are coming from, but believe me when I tell you that…read morethis review is a true experience. I am only leaving two stars as opposed to one because the system did lower our radon, but the other issues were unacceptable. I deeply regret my decision to use NWI Radon and Environmental for radon mitigation. I had initially contacted A Plus Radon Solutions for mitigation, but suckered by the reviews, went with NWI radon even tho they charged hundreds more. I was worried about sound from the fan as well as increase in price to drill a core, so I chose to put the system near the front of the house as opposed to the back (a decision I deeply regret. Had I known how quiet a radon system CAN be, I would have chosen the back). Tim arrived to install the system, and from the start, there were problems. He didn't realize he needed to be registered as a contractor with the town of Saint John to do work here, and code enforcement stopped us until he registered. After the system went in, the mitigation pipe was slightly crooked. It also vibrated constantly from the Maverick fan he used, and anywhere the system contacted the house, vibrations were a major issue. The front room was too loud, and the bedroom above would hum very loudly....especially at night. You could feel the vibrations with your hand. I mentioned the vibrations to Tim, and he came out for a few minutes and told me that if it bothered me, I could remove the C-clamp just above the fan. Removing the clamp made the front room silent, but the upper bedroom was still a nightmare. I called Lauren to say it was still a problem, and to see if they had a solution. Lauren said "well, do you sleep in that room"? Not always but sometimes, but a room shouldn't be made intolerable due to a radon system. She then said "I don't know what you want us to do" and said Tim would reach out. He never did. Frustrated, I reached out to Randall at A Plus Radon Solutions. His response "Do you want me fix it?". Yes, please! He came out and replaced the Maverick with a Radonaway P45 fan that is whisper quiet. He then re-positioned the clamps holding the pipe to the wall so that one was above the bedroom ceiling (where it should have been, as high as possible), and the other was between floors. This way, nothing was being transferred to the wall. He also insured no part of the pipe itself contacted the wall. He also straightened the pipe. It's been two days now, and complete and blessed silence! The only issue is I had to pay him 450 for the work, which, when combined with the 1500 I paid NWI Radon, means I'm in 1950 for a system which A Plus Radon Solutions would have installed correctly the first time for 1200. It is obvious to me that NWI Radon was either unwilling to solve our issue, unable, or both. Tim said he would put his work up against anyone. Well, I'd retract that challenge. Confidence is no replacement for experience and ability. In the future, I will likely relocate the system to the rear of the home, and when I do, I will contact who I should have used the first time, A Plus Radon solutions.

Cory has been a big help with my new phone. I which from Samsung 4g to Google Pixel 10 Pro XL Had…read morequestions on how things worked, needed to install, change things, update, Volume, Contacts, and should except changes when asked by the phone when I was home call him he set up an appt time to come in and took his time with me explained & showed me. As an older person sometimes we get it and sometimes we don't with this new tech stuff! Cory was every patient! I RECOMMEND him Highly and the store! Thank You Cory! Jackie R.

My old phone was on the 3G network. Spent 4 hours in 2 different T-mobile stores and 1 hour on the…read morephone, with no results - they could not migrate my phone from att to t-mobile, and they had no new phones in stock to sell me, but kept putting up roadblocks to continue using my phone. In 20 minutes, Dustin gave me options that fit my budget and free iphone 11s for switching. I had 2 new phones at the end of the week. It would have been quicker, but took an hour to migrate data - he was attentive and multi-tasking the whole time, especially since I kept adding things like screen covers and otterboxes. When my phone had an issue and I had to come back the next day, he did everything in his power and it was fixed before I left the store. Like any phone store, you need patience, but Dustin really knows his stuff. Would go back in a heartbeat.