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    T-Mobile

    1.8 (5 reviews)
    Closed 11:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    7 months ago

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    2 years ago

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    7 years ago

    Helpful 2
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    4 years ago

    came in today and switched from AT&T and thanks to Alex and Will for helping us and getting us a great deal great service overall

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    10 years ago

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    AT&T Store

    AT&T Store

    (5 reviews)

    Spoke with Jay today. I wanted to switch from my iPhone 14+ to the Motorola Razr+ 2025 in Mocha. I…read moresaid this so many times of what phone I wanted. He comes out with a red phone, I didn't even realize it was the ultra. Then wants to sit here and said that I told him it's okay for the Ultra. Not once did this man refer to the phone as the ultra, just the price. I was confused because the price i saw at Best Buy was obviously different, it's a different store. So I'm assuming when he's saying $1320, that's the price for the Razr+ without Best Buys discounts. No thats the price for the Ultra. He doesn't even have the Razr+ in stock. Now I have the ultra and I have to come back in 24 hours to get this store to put my number back on my iPhone so I can go find the phone I actually want to buy. First of all, Jay was friendly up until HE made a mistake. Then suddenly it's I didn't communicate clearly even though I said when I walked in that I want the Razr+ because I played with it at Best Buy and thats what I want. Then instead of just apologizing for his mistake he keeps repeating "I'm not going to go back and forth with you" while PROCEEDING TO GO BACK AND FORTH WITH ME. I said i dont care. I want my phone number on my iphone. He said he cant do that. I asked to speak to his manager. So he calls his manager and proceeds to not let me speak to them. I can understand if theres policies in place. But what I can't understand is the sheer lack of accountability someone could have. We all make mistakes, but flipping it back on me because you can't be like "I really made a mistake and I'm sorry. This is how this is fixed per company policy, which isn't going to give you your number back right away." Going back and forth with someone and gaslighting them is so backwards.

    Fast and helpful service, very friendly staff. Will come back to this location for any cellular…read moreneeds from now on

    T-Mobile - mobilephones - Updated May 2026

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