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    T-Mobile

    2.8 (14 reviews)
    Open 10:00 am - 6:00 pm

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    Telecommunications

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    2 years ago

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    2 years ago

    Efficient. Agreeable. Clean shop. The bottom line is customer satisfaction which is key here. Keep trying harder, folks.

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    8 years ago

    Great energy and great people ! Always providing a positive and efficient in store experience.

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    5 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Consolidated Technologies, Inc.

    Consolidated Technologies, Inc.

    (3 reviews)

    CTI may be the worst, sleeziest telephone company out there. I'm not sure where to begin…read more First, they forged our contract to make it say we agreed to a 5 year commitment. We did not. Second, our phone quality was awful. We couldn't hear anything. Technicians told us that our connection was insufficient, and we would have to buy another connection for $500 a month. Total comes to $886 a month, for something other companies charge less than $100 for. They sent me a technician who introduced himself as "Cheese". He was extremely unprofessional. He mocked my office, my company, and our equipment. His cell phone blared throughout my whole building, playing a "ringdingdyding" childish ring-tone fit for a high school freshman, which he took the call in the middle of our meeting, loudly bragging that another client had insufficient service but "too bad for them because they signed a 5 year deal haha!" and then told me "they're in the same boat as you". Awful. Despite all my complaints and problems, that were never resolved, they still had me on their list of customer references.

    This company was the biggest rip off- I am going to report them. They showed up, told us they…read morecould not fix anything and charged over $424. They also charge for support calls. I think they work out to $200. an hour with a two hour minimum to walk in and say "we can not do anything about this problem. We need to work with your phone company. " The problem was that our phones were not set to the correct time. They came back twice on this at which point we got rid of them (the bill was over $800.00 and found a local company to take care of it for $120.

    Astound | Long Island City

    Astound | Long Island City

    (113 reviews)

    Woodside

    Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

    As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

    T-Mobile - mobilephones - Updated May 2026

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