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    T-Mobile

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    4 months ago

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    Verizon - Gadget guard, camera protector

    Verizon

    (4 reviews)

    Stopped in on the 28th for a new phone. My fellow wasn't very helpful...maybe... off-putting…read morematter of factly?... My mom stopped in yesterday "I had the same guy that helped you, I didn't like him... he was dismissive" That's the word... he was dismissive. Considering we had to sit there for nearly an hour while he helped a family of four all getting new phones I expected a little better. Wasn't very helpful in helping me set up the new phone; didn't show me anything to do, basically just gave me the phone. He told me to do the survey on how he helped me today...my thought was: you're going to regret that. His customer service, maybe bedside manner(?) were lacking. Probably my poorest Verizon customer service interaction I've ever had. Do better.

    ZERO STARS..... Thursday, June 27, 2024 was my second visit to BeMobile Verizon in three day for…read morethe purpose of purchasing a camera guard for my phone. My first visit, I turned around and walked out after seeing a queue of at least five people. Yesterday, there were two staff - one person assisting a customer and the second, assisting a customer and trying to greet new customers and manage the queue. With one customer ahead of me, it took 1.5 hrs to purchase a $15 accessory for my phone and have it applied. The demand for services grossly outweighs the supply of sales/support staff. To the owners of this franchise, you really need to do better. I prefer to support local business, but the next time I need something for my phone, I'll source from Amazon or an Apple Store

    T-Mobile - mobilephones - Updated May 2026

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